McGrath Honda of St. Charles

New Accord We were very pleased with the service and friendliness of the employees. They did their best to find the exact car I wanted and it arrived on the day We were very pleased with the service and friendliness of the employees. They did their best to find the exact car I wanted and it arrived on the day they promised. We will definitely recommend McGrath to anyone who asks about our experience. More

Surprisingly pleasant Was expecting a 'normal' aggravating car dealer experience but from the time I walked thru the door I was welcomed. New management that believes in he Was expecting a 'normal' aggravating car dealer experience but from the time I walked thru the door I was welcomed. New management that believes in helping customers get what they want. Christie was great as were Michael (finance I think) More

Great experience! My wife and I are looking at replacing our aging pickup with a new SUV. We read all the reviews and decided to head to our local Honda dealer, McGrat My wife and I are looking at replacing our aging pickup with a new SUV. We read all the reviews and decided to head to our local Honda dealer, McGrath in St. Charles, and try out the CRV. We were greeted by our sales person, Christie, in the lobby. Christie was very knowledgeable and gave us a complete tour of a new CRV. After having visited a number of other dealers in the area, it was refreshing to work with a sales person who genuinely cared about our needs. Buying a new car is a big decision for us. We never felt the "BUY IT NOW!" pressure that some of the other dealers (Nissan) in the area use. We were also impressed with how clean and organized the dealership appeared. An overall great experience! More

Great experience We were considering a couple of brands in a 4 door sedan similar to the Accord. We utlimately went with the Accord because of our experience with Mark We were considering a couple of brands in a 4 door sedan similar to the Accord. We utlimately went with the Accord because of our experience with Mark. He was friendly, outgoing, understanding and knowledgeable. He was very patient as we discussed various options and helped us get what features we wanted at a price we were comfortable with. More

Honda Accord Hybrid Mark Lubrano is great. Friendly and extremely helpful. He is easy to work and very knowledgeable. I would definitely recommend Mark if you are looking Mark Lubrano is great. Friendly and extremely helpful. He is easy to work and very knowledgeable. I would definitely recommend Mark if you are looking to purchase a vehicle. More

McGrath Saint Charles I went to McGrath Honda on June 17th to browse new Civics. Right away I noticed something was different about this dealership when I wasn't swarmed by I went to McGrath Honda on June 17th to browse new Civics. Right away I noticed something was different about this dealership when I wasn't swarmed by 10 sales people. Most of the time I make it half way out of the car before someone is in my face looking for a handshake. When I was ready for assistance, I went inside and spoke to the sales manager, Frank. Frank introduced me to Christie and she helped me for the rest of the process. After numerous questions (which were swiftly answered by Christie) I decided I was ready to purchase. While the finance department was drawing up all the paperwork, Christie helped me setup my new car. Everything from radio presets to when the doors lock and unlock. I would have never been able to figure this stuff out by myself. All this was backed by the McGrath Advantage, I knew that these people genuinely wanted me to feel comfortable. The air conditioning was even out in the building and Christie went to the vending machine and bought each of us a bottle of water. Absolutely first rate experience 100/100 stars, would buy again. More

Great dealership Christie was extremely helpful and I could tell she was really trying to give me the best deal in her power. She wasn't a nuisance and let me drive th Christie was extremely helpful and I could tell she was really trying to give me the best deal in her power. She wasn't a nuisance and let me drive the car by myself. But at the same time you could tell she was always willing to ask any questions. Great dealer experience overall. More

new civic Went in to purchase a new civic ex. I was referred to Christie and could not have been more satisfied with my experience. She was direct and to the po Went in to purchase a new civic ex. I was referred to Christie and could not have been more satisfied with my experience. She was direct and to the point. She went to bat for me and worked diligently to get me into the vehicle I wanted, at the price I wanted, in the time I wanted. No games when working with her. Easy on the eyes and easy on my wallet. Overall amazing experience. When going to McGrath in st. Charles make sure you ask for Christie Ernst. Thank you again Christie I will be back to see you for my next car! Nick Capozziello More

Excellent Service I could not have had a better experience purchasing my first car. Chrisitie was very friendly sales associate and knowledgeable about the Honda ACCord I could not have had a better experience purchasing my first car. Chrisitie was very friendly sales associate and knowledgeable about the Honda ACCord that I purchased. She was able to answer all my questions and more and gave me a fair quote on the car. More

Awesome experience I made an online inquiry about a vehicle I saw on the McGrath website and it didn't take long bafore Max responded. He kept me updated on the availabi I made an online inquiry about a vehicle I saw on the McGrath website and it didn't take long bafore Max responded. He kept me updated on the availability of the CRV I was interested in daily until I was able to visit their store. Upon arriving, my daughter and I saw the car on the lot, In less than a minute we were approached by Jamie Lopez, this young man was amazing in that he was friendly, inquiring as to what I was interested in, explained the vehicle from one end to the other, took us on a test drive and has an amazing rapport with his customers, We didn't feel like running away from a high pressure sales associate pouncing on us, but more like a friend helping us find the perfect fit for my needs, which he did in a very professional manner. In all my years of buying cars, I have never come across anyone like him, He is an asset to your business . Kudos to both Jamie and Max...it was a long process but a pleasant one, I have never made that comment when buying a vehicle. I will definately refer friends to your dealership.. They need to experience it for themselves. I LOVE my CRV !! Regards; Irene Erickson More