Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGrath Honda of St Charles
St Charles, IL
1,339 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,339 reviews
February 27, 2020
Me and my wife went in to look at a new Honda Accord and had the great opportunity of having Joselin help and guide us through the whole process. She was very knowledgeable and made everything smooth. I wou had the great opportunity of having Joselin help and guide us through the whole process. She was very knowledgeable and made everything smooth. I would definitely recommend going to McGrath Honda and talking with Joselin about your new car purchase. More
by Cduran739
Employees Worked With
JOSELIN LECHUGA
February 27, 2020
Not only is Joselin a very kind person, she is knowledgeable and very good at what she does! She is very determined at finding you a car that fits your needs! knowledgeable and very good at what she does! She is very determined at finding you a car that fits your needs! More
by jaydensmom.sv
Employees Worked With
JOSELIN LECHUGA
February 26, 2020
The service was outstanding, very helpful. Got an oil change. It took no longer than 45 min. Estevan villa answer all my questions. Thank you. change. It took no longer than 45 min. Estevan villa answer all my questions. Thank you. More
by jorge.valdivia90
Verified CustomerEmployees Worked With
Esteban Villa
February 26, 2020
Dan Pippel, Service Consultant. is a first rate example of a true customer service practitioner.He consistently provides all the tangible service interaction steps, as well as the intangible personal conne of a true customer service practitioner.He consistently provides all the tangible service interaction steps, as well as the intangible personal connections, that make me feel valued and taken care of. Having taught customer service for over 15 years, I am both a credible and critical observer, and Dan "gets it" and "lives it". He is a credit to your dealership. More
by vsiarny
Employees Worked With
Dan Pippel
February 26, 2020
So glad to see TJ is back in action again at Mcgrath. Again as always a professional experience in the service department. Car was ready when TJ promised it and all washed and ready to pick up. Thanks T Again as always a professional experience in the service department. Car was ready when TJ promised it and all washed and ready to pick up. Thanks TJ More
by Don Cinkus
Employees Worked With
TJ Taylor
February 26, 2020
Great service, and friendly and knowledgeable staff! The service on my car was performed quickly in the timeframe they promised. My overall experience was refreshingly good! service on my car was performed quickly in the timeframe they promised. My overall experience was refreshingly good! More
by jimkarner
Employees Worked With
Don’t remember his name
February 25, 2020
Overall, a genuine, honest experience. Would recommend friends. Salas worked with me for 6 months. He was patient and trusting, he clearly represented my perspective. friends. Salas worked with me for 6 months. He was patient and trusting, he clearly represented my perspective. More
by frusch
Employees Worked With
BRENT REEVES, Bryan S., Tom B.
February 25, 2020
My sons first new car. We had a very nice experience. The entire staff was pleasant and knowledgeable especially Bryan Salas. They dispel the stereotype of pushy sales peopl We had a very nice experience. The entire staff was pleasant and knowledgeable especially Bryan Salas. They dispel the stereotype of pushy sales people, and were kind and patient. More
by vgraziano
Employees Worked With
Bryan S.
February 25, 2020
My sales experience was horrible. After finally getter the van home, and then realizing they gave me the wrong one. I was supposed to have a EX-L with DVD and Nav RES. But just received the EX-L. Then aft the van home, and then realizing they gave me the wrong one. I was supposed to have a EX-L with DVD and Nav RES. But just received the EX-L. Then after calling all day, I finally get the correct van, I was handed the keys and walked out to the van with all the stickers still attached and no floor mats installed. I asked the salesman what was up with all the stickers still attached. Oh sorry they messed up. Then after 2 hr. of that problem, Im finally in the van to pull out. And the backup camera does not work. That this point I was ready to walk. Again I have never been thought such a horrible car buying experience before. But I do have a positive out of this. It was in the finance office with Jason Landgraf. He was the only bright point of this experience. More
by mike.severson
Employees Worked With
EDDIE RADZIEWICZ, JASON LANDGRAF
