McGrath Kia Highland Park
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 44 reviews
Excellent experience at McGrath. Service department was very thorough and responsive. People there were all very nice and professional. Scheduling was easy and they also provide co Service department was very thorough and responsive. People there were all very nice and professional. Scheduling was easy and they also provide complimentary rides while your car is being serviced. Honest too! Highly recommend! More
TERRIBLE CUSTOMER SERVICE. From the first time I walked into the dealership, not a single person got up from their desk to ask if I needed help. Once I found someone to help me From the first time I walked into the dealership, not a single person got up from their desk to ask if I needed help. Once I found someone to help me look at a car I found on their website and test drive it, I decided to purchase it. I gave the dealership 4 days' notice of when I would be picking it up and confirmed with them. On pick-up day, the car was still dirty from the previous owner. No wipe down inside, no vacuum, and there were old food crumbs in the middle console. They also lied to me about the tires, telling me they were a 6-7, and when I found old paperwork from the previous owner, they were rated at 4-5. They also did not put the license plate holder on the front of the car, and told me that I'd have to put it on and purchase it. Every time after that, when I tried to call the dealership, they never answered my call and never called me back after leaving a voicemail. This whole process was very frustrating. I will never recommend this place or going there for service again. More
Wayne is the guy! Super laid back and on top of his game. No games, no garbage, just a straight shooter who will tell you how he sees it. Super laid back and on top of his game. No games, no garbage, just a straight shooter who will tell you how he sees it. More
Jackie Pierce and Jose are the best and were very knowledgeable and helpful about my concerns. I highly recommend their customer service and I give them a million star rating because of their prompt knowledgeable and helpful about my concerns. I highly recommend their customer service and I give them a million star rating because of their prompt service and how quickly they were both able to solve my issues and concerns. More
I had a great experience with my new car purchase working with Michael Delaney. He was professional, helpful and knowledgeable. His expertise made the process seamless from start to finish. I highly recom with Michael Delaney. He was professional, helpful and knowledgeable. His expertise made the process seamless from start to finish. I highly recommend working with Michael for your next car purchase. More
Nicholas is very helpful. Knowledgeable. So is everybody else, with the exception of their used car manager. Pretty condescending. Knowledgeable. So is everybody else, with the exception of their used car manager. Pretty condescending. More
Purchased a new 2026 K5 GT. Great experience. Wayne and Sean were great straight forward good pricing no add on fees. Everyone was kind and professional will be back for my daug Great experience. Wayne and Sean were great straight forward good pricing no add on fees. Everyone was kind and professional will be back for my daughter’s car. More
Deceptive Pricing and Disrespectful Treatment I leased a 2025 Kia Sorento PHEV from McGrath Kia of Highland Park on July 26, 2025. The dealership’s own Easy Buy portal advertised this exact vehicle (same a 2025 Kia Sorento PHEV from McGrath Kia of Highland Park on July 26, 2025. The dealership’s own Easy Buy portal advertised this exact vehicle (same VIN) at $46,665, with my trade-in valued at $3,346, and an estimated monthly lease of $653–$683. Instead, my signed lease shows a gross capitalized cost of $62,766.09, only $1,000 trade-in credit, and $2,500 in add-on products (maintenance + wear & tear) slipped into the contract. My monthly payment is $879.71, nearly $200 more than advertised. When I questioned this, the general manager brushed it off as a “misunderstanding.” The entire process was unprofessional and dismissive. Staff ignored my trade-in paperwork, added products without consent, failed to prep or explain my vehicle, and treated me like I wouldn’t notice the discrepancies. As a woman shopping alone, I was talked down to and forced to advocate for every basic detail. This dealership engages in bait-and-switch pricing, forced add-ons, and sexist treatment of customers. Avoid McGrath Kia of Highland Park at all costs. More
McGrath Highland was very accommodating to my price point. Clean environment with large inventory and friendly staff. Very thorough at explaining taxes and costs and great detailing of vehicle upon pur point. Clean environment with large inventory and friendly staff. Very thorough at explaining taxes and costs and great detailing of vehicle upon purchase! More



