McGrath Kia
Hiawatha, IA
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96 Reviews of McGrath Kia
Great Service! My wife and I have been in contact with Gage. He is a pleasure to work with and very professional. Gage goes out of his way to meet our very spe My wife and I have been in contact with Gage. He is a pleasure to work with and very professional. Gage goes out of his way to meet our very specific "wants". As you may or may not know, we are looking at Mazda's and I know this is not a line that you guys carry yet Gage and the Sales manager have gone out of their way to assist us. Whether we end up with McGrath or not, I want to thank you all for the excellent customer service. Dean More
Worst experience ever I want to share my experience with you, I went to that place thinking that it's the most trusted and qualified place to fix my car. But the truth wasn I want to share my experience with you, I went to that place thinking that it's the most trusted and qualified place to fix my car. But the truth wasn't even close they took advantage of me and my car. my car stayed there 21 day, although they didn't fix it. charged me a lot of money due to unnecessary repairs, gave me a biased answers. Told me that they fixed it, I paid and I drove it for 10 mins and It broke down in the middle of the road. Asked for a refund and they refused to refund me any, the manager is very rude and has an attitude. Result is I wasted my money and time :( Although I am so disappointed and frustrated from the whole experience, but for credibility I have to mention that Drew is a great person, he is the only person who truly care about my safety and my matter. More
Very helpful I was not sure what I was looking for when I started this process, but Kraig was very helpful and patient with me as I tried to figure out what the be I was not sure what I was looking for when I started this process, but Kraig was very helpful and patient with me as I tried to figure out what the best model for me would be. Even though I didn't end up purchasing a car from him, I would recommend both him and the dealership for any of your needs. He was also very terrific about following up with me to make sure I had all my questions answered. More
Personable & Quick Work I am from out of state and came to this dealer to get an oil change. Travis was very personable and friendly during the whole process. He alerted me I am from out of state and came to this dealer to get an oil change. Travis was very personable and friendly during the whole process. He alerted me to a special I had for my car that I was not aware of. I decided not to take advantage of it at that time, but appreciated the fact that he even TOLD me about it. My car was taken in quickly...and the time waiting for the work to be completed seemed to fly by faster than I realized. The price was "right"...and things were done as I had requested (I had thrown in a few special requests that were not forgotten about). Next time I am in this area and need an oil change or work done on my Optima, I will return. More
bought our first brand new car Very easy to work with. Love our new car. The quality of our car is exceptional. Will consider Kia again for our next purchase. Yay Very easy to work with. Love our new car. The quality of our car is exceptional. Will consider Kia again for our next purchase. Yay More
This was the best car buying experience I have ever had! The salesman Sam went way above and beyond anything I have ever experienced from a car salesman. He was very friendly and not pushy at all. Sam worke The salesman Sam went way above and beyond anything I have ever experienced from a car salesman. He was very friendly and not pushy at all. Sam worked very hard to get us in the car that we wanted and stayed within our budget. We will definitely purchase our next vehicle from McGrath Kia and refer everyone there! We absolutely love the Sorento that we purchased! More
I will no longer refer anyone to this dealership. I have heard of too many people getting taken advantage of at this dealership as well. Once they get you into the room with the finance department they don heard of too many people getting taken advantage of at this dealership as well. Once they get you into the room with the finance department they don't let you leave. They keep you there for hours until you break down and give in. These people are a bunch of crooks! More
The experience was wonderful. My husband hates looking for different vehicles but after our experience at Pat McGrath he was already talking about going back to get our next vehicle. We went to test driv for different vehicles but after our experience at Pat McGrath he was already talking about going back to get our next vehicle. We went to test drive a used Kia and ended up getting a new Kia at a great price. I would recommend them to all my relatives, friends and neighbors. We felt like we had time to make choses and not feel rushed and not pushed into anything we didn't want or need. More
My car is unsafe to drive because it stalls when driving but the service department can't figure out why. Kia corporate won't help either, they insist the car is safe and can be used while I wait 6 weeks f but the service department can't figure out why. Kia corporate won't help either, they insist the car is safe and can be used while I wait 6 weeks for a specialist to come to town to look at my car. Very disappointing at lack of concern for my safety and the safety of my children. More
I scheduled a test drive of a Kia Optima and was linked up with salesman Ed Knebel. Ed is the kind of salesman I prefer in looking for cars. I don't deal on cars often at all, but when I do I absolutely ha up with salesman Ed Knebel. Ed is the kind of salesman I prefer in looking for cars. I don't deal on cars often at all, but when I do I absolutely hate the whole experience (not the people, just the process)! After the entire process of buying the Optima we test drove Ed has changed my perception of the process. His personality was the contributing factor for this. He was not the overbearing salesman! Ed took the time to listen to what we wanted and presented us with the different options and pulled up a car to test drive that we bought 1 1/2 weeks later. More