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McGrath Kia

Hiawatha, IA

4.4
96 Reviews

1020 North Center Point Road

Hiawatha, IA

52233

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96 Reviews of McGrath Kia

September 17, 2017

Great Service! My wife and I have been in contact with Gage. He is a pleasure to work with and very professional. Gage goes out of his way to meet our very spe More

by dbakke
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Bauserman
Sep 25, 2017 -

McGrath Kia responded

Hi Dean! Thanks for this great review! I'm glad to hear that Gage is working with you and helping you in every way possible. Feel free to reach out to me if you have any questions at all! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

January 12, 2016

Worst experience ever I want to share my experience with you, I went to that place thinking that it's the most trusted and qualified place to fix my car. But the truth wasn More

by AmAbd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin- Drew Tippie
Nov 17, 2016 -

McGrath Kia responded

We're so sorry to hear that you had a bad experience. Would you be willing to e-mail us your name and phone number so that we can contact you? We would really like to make things right! Please e-mail us at, kellie.lasack@mcgrathauto.com.

December 07, 2015

Very helpful I was not sure what I was looking for when I started this process, but Kraig was very helpful and patient with me as I tried to figure out what the be More

by happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kraig Myers, Anthony Hobson
Nov 17, 2016 -

McGrath Kia responded

Thank you for this outstanding review!

July 19, 2014

Personable & Quick Work I am from out of state and came to this dealer to get an oil change. Travis was very personable and friendly during the whole process. He alerted me More

by iboptimized
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Ohrt (Service Advisor)
Nov 29, 2014 -

McGrath Kia responded

This is great to find out! And the username is perfect! Thank you for the feedback and for the business! We look forward to seeing you in the future!

July 10, 2014

bought our first brand new car Very easy to work with. Love our new car. The quality of our car is exceptional. Will consider Kia again for our next purchase. Yay More

by clentner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Knebel
December 19, 2013

This was the best car buying experience I have ever had! The salesman Sam went way above and beyond anything I have ever experienced from a car salesman. He was very friendly and not pushy at all. Sam worke More

by cplough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Caswell
Jun 21, 2014 -

McGrath Kia responded

This is all great to see, thank you for taking the time to share it and thanks again for the business! The Sorento is a great vehicle and you will love it. Make sure to let us know if you need anything!

November 09, 2013

I will no longer refer anyone to this dealership. I have heard of too many people getting taken advantage of at this dealership as well. Once they get you into the room with the finance department they don More

by mcgrathsarecrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kia Center
Dec 16, 2013 -

McGrath Kia responded

We would like to let you know that we have received your message and would like to apologize for anything that may have caused you frustration. Over our 60 years in business we have focused on providing exceptional customer service to all the customers we have helped over the years. In the circumstances that a customer is not satisfied, we do learn from those experiences and communicate that with our staff in order to better our customer service skills. In this case, if you are a previous customer of ours, we would like to speak with you and find out more about what you have experienced in the past yourself. If you would like to discuss this further or share your feedback directly with our Senior Management Staff, please contact Lindsay McGrath at 319-393-3300 or Orrin Smith at 319-393-6300.

October 02, 2013

The experience was wonderful. My husband hates looking for different vehicles but after our experience at Pat McGrath he was already talking about going back to get our next vehicle. We went to test driv More

by RJohnson39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Essam and Matt
Nov 02, 2013 -

McGrath Kia responded

Thank you for taking the time to fill this out! We greatly appreciate your business and are grateful for being able to welcome you into the McGrath Family! We would love to take care of anybody you recommend to us and look forward to many years of taking care of you and all your vehicle needs!

October 01, 2013

My car is unsafe to drive because it stalls when driving but the service department can't figure out why. Kia corporate won't help either, they insist the car is safe and can be used while I wait 6 weeks f More

by Ajtrujillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Nov 02, 2013 -

McGrath Kia responded

Thank you for your feedback. This information is very helpful and we will look into this right away. We definitely want your family to be safe and are very sorry for any inconvenience the wait for the specialist may have caused. Please do not hesitate to contact us for any additional help you may require.

August 29, 2013

I scheduled a test drive of a Kia Optima and was linked up with salesman Ed Knebel. Ed is the kind of salesman I prefer in looking for cars. I don't deal on cars often at all, but when I do I absolutely ha More

by rteeling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Knebel and Trevor Arnold
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