
McGrath Lexus of Chicago
Chicago, IL
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Mc grafth, is the top of the line when it comes to. customer sercive from insuring you get to amd from the dealer at no cost they even have fresh Star bucks in the building there's a Myriad of things to customer sercive from insuring you get to amd from the dealer at no cost they even have fresh Star bucks in the building there's a Myriad of things to shop.Look through and entertain you as you wait if you choose to stay.If not a mcgraff will make sure that you get home expeditiously . Mark in service is a master at getting the customer what they need and the repairs done Adequately.!!!!!!!! MARK IS THE REASON I CONTINUR TO RETURN TO MCGRAFTH HE REALLY UPHOLD THERE CUSTOMER SERVICE STANDARDS... YALL ROCK!!!!!!!!!! More
The service was very thorough. I received the inspection information in a timely manner. Daniel did a great job of explaining everything my vehicle needed. I received the inspection information in a timely manner. Daniel did a great job of explaining everything my vehicle needed. More
Everything about servicing our Lexus RX 250h at McGrath Lexus of Chicago is first rate, from scheduling the appointment, to timely service, to clear feedback and at every stage the McGrath associates are p Lexus of Chicago is first rate, from scheduling the appointment, to timely service, to clear feedback and at every stage the McGrath associates are professional and friendly. More
I had an outstanding experience at this Lexus dealership—the staff, including Andy & Mike, was knowledgeable, professional, and made the entire process smooth and enjoyable. Highly recommended! dealership—the staff, including Andy & Mike, was knowledgeable, professional, and made the entire process smooth and enjoyable. Highly recommended! More
First time buyer from McGrath Lexus of Chicago and first time using their service center was outstanding. Leanna Homyak was amazing to work with on my first time purchase as well as helping with a warranty time using their service center was outstanding. Leanna Homyak was amazing to work with on my first time purchase as well as helping with a warranty request. Andy Pak, my service advisor was great to work with on the repair and offered a loaner due to the extended time it would take to finish the work. This has been the best experience I’ve had at any dealerships that I have worked with. I would highly recommend McGrath Lexus of Chicago to anyone who is interested in buying a Lexus as well as their top notch service department. More
I Love bringing my vehicle to McGrath Lexus for any service. Big Shout out to Justin Parrilla, diligent, tireless, and very knowledgeable. STOP ON BY YOU’ll be glad you did!! service. Big Shout out to Justin Parrilla, diligent, tireless, and very knowledgeable. STOP ON BY YOU’ll be glad you did!! More
Lexus McGrath @ Chicago Service We have dealt with Robert for years. 100% professional. Always up front on work needed and what to expect coming up. Honest. Straight forward. And always makes himself Robert for years. 100% professional. Always up front on work needed and what to expect coming up. Honest. Straight forward. And always makes himself available to trouble shoot issues. We recently traded in an older Lexus 350 and got a newer used model Robert was helpful in that process for guidance. One major reason we bought a newer used model was because of the trust Robert specifically, and Lexus, have provided for over 10+ years. More
First a HUGE shout out to Phill the manager Mike L in Sales and Noah in finance . They turned my expertise with this dealership into a great one . After all of them working together they got me the deal Sales and Noah in finance . They turned my expertise with this dealership into a great one . After all of them working together they got me the deal of a lifetime . Happy to take home my Tesla Model Y Performance! They constantly checked on me, gave me refreshments and when I threw them a curveball they hit the home run. I put them through it and they didn’t give up and they did it with a smile. I will be back on my next transaction 100% I can not say it enough THANK YOU ALL! More