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McGrath Lexus of Chicago

Chicago, IL

4.7
957 Reviews
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1250 West Division Street

Chicago, IL

60642

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Showing 957 reviews

December 03, 2010

Rick was VERY laid back and did not pressure me to close on the sale ... All of the other people we spoke with including the financing department were the same. Options were given to us but not jammed down More

by chgosfs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Guzman
Dec 03, 2010 -

McGrath Lexus of Chicago responded

I would like to personally thank you for your review regarding your sales experience here at McGrath Lexus of Chicago.I am delighted to hear that Rick, as well as the other staff members, exceeded your expectations. At McGrath Lexus of Chicago we understand the complexities of buying a luxury automobile and strive to make the buying experience a comfortable and enjoyable process for all of our clients.I hope you are enjoying your vehicle and don't forget to stop by for a free car wash! Best Regards, Emily Illingworth Internet Coordinator 773.342.6300 ext 1238

December 01, 2010

To make a long story short, I was in town from Michigan visiting friends. My RX was acting up and not being a car expert I wasnt' sure what the problem was. Googled Lexus dealers in Chicago and McGrath was More

by classof78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob J.
Dec 02, 2010 -

McGrath Lexus of Chicago responded

Hi Sue, Thank you for your kind words! Bob is great asset to our Service team and I am glad you had a wonderful experience while visiting with us. We have a wonderful Sales and Service team that would be more than happy to assist you in purchasing your Lexus and servicing thereafter. Sincerely, Emily Illingworth Internet Coordinator 773.342.6300 ext 1238

March 07, 2009

This is one of the best experiences I have ever had with a dealership servicing my car. I took the car there after a bad experience at Bredemann Lexus. There were 3 recalls out on my 2006 Lexus and I jus More

by amanda.webster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert, Robert Zuniga
October 09, 2008

It has been a pleasure doing business with McGrath Lexus for nearly a decade. Our 99 RX300 Odometer turned over to 100K in our driveway Monday 8/25/08. This car has been the most carefree and dependable More

by jodyroin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Douglass
July 22, 2008

Went there looking for the New Lexus IS-F. I was introduced to Andy Miodynski in Sales. He is the "expert" on the IS-F's. He really did know what he was talking about, not like most sales people. More

by mrchody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
March 21, 2008

MAR 21 2008 Liars, thieves, BS artists, especialy MAR 21 2008 Liars, thieves, BS artists, especialy Gypsy George the preowned manager. I bought preowned with 400 miles on it. Total lemon in and o More

by dramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gypsy George
March 08, 2004

Sales manager belongs on an independent mom-and-pop car lot. Mind you I went here about a year ago, so management may have changed. Overall disappointing experience. More

by Billyt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
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