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McGrath Lexus of Chicago - Service Center

Chicago, IL

4.8
163 Reviews

163 Reviews of McGrath Lexus of Chicago - Service Center

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November 22, 2021

Outstanding as usual. Everything taken care of quickly and with thoughtful service and full communication. More

by cartonjl414
Recommend Dealer
Yes
Employees Worked With
Andy Pak
November 20, 2021

I no longer live in the Lincoln Park area, but I still depend on the McGrath service department to take care of my Lexus. I know maintenance and repairs will be handled well. More

by JBNev
Recommend Dealer
Yes
Employees Worked With
Andy Pak
November 19, 2021

No to happy this visit because my tire pressure system was somehow disabled and I have to come back, this should have have been checked More

by Derricklcarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
November 19, 2021

The best! Especially service manager Frank Tranchida! Exemplifies customer service and what Lexus wants to be! More

by js1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Tranchida
November 18, 2021

Very professional and efficient. Work was done very well -on time and better than expected More

by Endoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
November 17, 2021

Great people, professional and respectful Make your car Great people, professional and respectful Make your car service experience very easy. Great team! Thanks More

by dave2kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak
November 17, 2021

Not to bad longer wait then I expected but overall good service I will probably be back. More

by Law6956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
November 17, 2021

McGrath treats its customers with personal and professional service. Highly respectable service people. Very honest with what needs to be completed on your car. I like their technology with follow More

by Kimberly57890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn, Dwayne Allen
November 15, 2021

Prompt, friendly, professional, courteous and a great advocate. Service above reproach. Very easy to schedule an appointment More

by Silverfoxx617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Parrilla, Robert Zuniga, Mark McLawhorn
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for leaving us a review!

November 15, 2021

Great service. No issues at all. I was there 1/2 hr early and they got my car right in. More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Parrilla
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for leaving us a review!

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