McGrath Lexus of Chicago - Service Center

Love the service department. Everyone is friendly. Justin helped me out with my brake service along with other work we did to my Is300 fsport. helped me out with my brake service along with other work we did to my Is300 fsport. More

Mark McLawhorn in the Service Dept is extremely knowledgeable. He takes the time to explain the problem clearly and the necessary repairs. He is trustworthy and that makes all the difference!!! M knowledgeable. He takes the time to explain the problem clearly and the necessary repairs. He is trustworthy and that makes all the difference!!! McGrath is smart to keep him on the job, he is outstanding!!!!! More

They were very courteous and the service was goodas always. I Appreciated that they took the time to check that my warranty covered the repairs needed. That saved me a significant amount of money. 😊 always. I Appreciated that they took the time to check that my warranty covered the repairs needed. That saved me a significant amount of money. 😊 More

Great service. Very professional. Waiting areas were clean. Social distancing and mask or face coverage was strongly encouraged. Everyone I came into contact with wore a face mask. Very comforting. clean. Social distancing and mask or face coverage was strongly encouraged. Everyone I came into contact with wore a face mask. Very comforting. More

Customer service was great. My car was detailed I saw still some crumbs under the seat And not sure if the oils that was used to clean should still show residue on the seats, other than that car was cl still some crumbs under the seat And not sure if the oils that was used to clean should still show residue on the seats, other than that car was clean. Thanks More

I brought my sc430 in for an air bag recall. Both Daniel (service manager) and Boris (tech) treated me and my car very well. Would not hesitate to bring my car back to McGrath. Adam (service manager) and Boris (tech) treated me and my car very well. Would not hesitate to bring my car back to McGrath. Adam More

The standout for the location are some of the personnel and in particular, Vilma in the service department. She represents the brand and is courteous and follows through. and in particular, Vilma in the service department. She represents the brand and is courteous and follows through. More

My most recent experience was positive. Everyone wore masks and too physical distancing seriously. Work was completed in the time promised and Daniel was very friendly and kept me informed. masks and too physical distancing seriously. Work was completed in the time promised and Daniel was very friendly and kept me informed. More

Excellent service, very friendly staff and very accommodating! The process was very smooth and they respected my time and the appointment. Will be continuing to use their services! accommodating! The process was very smooth and they respected my time and the appointment. Will be continuing to use their services! More

Excellent as always. Timely parts order. Plenty of personal space in the waiting area. Rep is knowledgeable and thorough and accurate about the time of serve. personal space in the waiting area. Rep is knowledgeable and thorough and accurate about the time of serve. More