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McGrath Lexus of Chicago - Service Center

Chicago, IL

4.8
163 Reviews

163 Reviews of McGrath Lexus of Chicago - Service Center

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January 28, 2022

I thought the tire of my 2015 ES 350.had a leak . Andy had all my tires checked. No leaks. Just low. No charge. This is why I go to McGrath. Of course, a bit embarrassed. More

by lindaleahy2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 28, 2022 -

McGrath Lexus of Chicago responded

Thank you for your visit Linda, you can always trust our team to take care of your vehicle.

January 27, 2022

The experience at Lexus was great because I had a great service coordinator who explained issues well. I felt like he was straight forward, the work was efficient and high quality. Had a nice waiting are More

by kerstenpriscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Jan 28, 2022 -

McGrath Lexus of Chicago responded

We are happy you had a great experience. Thank you for trusting our team with your vehicle.

January 26, 2022

Maintence and repair group is outstsanding! Staff are very professional and helpful. Good follow up, too to make sure customers are happy with the work More

by pamgecan
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
January 24, 2022

Excellent service. Service was on time. Staff was courteous as always and took the time to explain everything, More

by cartonjl414
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 28, 2022 -

McGrath Lexus of Chicago responded

Thank you for taking the time to leave us a review! We are happy to have you as a customer.

January 24, 2022

Wonderful Service, price, amenities, explained service that was needed yes yes yes yes yes yes More

by Maurice189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Johnson
Jan 28, 2022 -

McGrath Lexus of Chicago responded

Thank you for your visit! We are glad to have the opportunity to service your vehicle.

January 20, 2022

The service consultant (Andy) was very knowledgeable. He presented to me all items that needed immediate attention and the items that can wait for few more months. More

by Bnaj88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 21, 2022 -

McGrath Lexus of Chicago responded

Thank you for your review! We appreciate your loyalty to McGrath Lexus.

January 19, 2022

The best! Service, personnel, the whole works?Been using McGrath for years - wouldn’t think of going anywhere else. More

by Beauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga, Andy Pak, Mark McLawhorn, Dwayne Allen, Tony Boulos
Jan 21, 2022 -

McGrath Lexus of Chicago responded

Thank you for trusting our team with your Lexus for all these years. We appreciate your loyalty.

January 18, 2022

Excellent service Very precessional Explained in Excellent service Very precessional Explained in detail Quick service On time Need donught in the morning though More

by Bhadrik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Jan 21, 2022 -

McGrath Lexus of Chicago responded

Thank you for your review. We take pride in maintaining your vehicle. We appreciate your business.

January 16, 2022

I have always received great customer care and customer support at this dealership. In addition to a clean waiting room area with amenities coffee, water, etc More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Jan 17, 2022 -

McGrath Lexus of Chicago responded

JD, thank you for your review!

Jan 17, 2022 -

JD responded

You’re welcome Robert

January 15, 2022

When Andy is there, my checking and checkout is perfect! He really cares about his customers! More

by BearyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 17, 2022 -

McGrath Lexus of Chicago responded

Thank you for your business, we appreciate your review!

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