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McGrath Lexus of Chicago - Service Center

Chicago, IL

4.8
163 Reviews

163 Reviews of McGrath Lexus of Chicago - Service Center

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January 12, 2022

Excellent service and comfortable waiting room. Very prompt service and efficient. Service consultant was very professional. More

by w.ringo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Boulos
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for your review!

January 07, 2022

Appreciate the prompt and efficient service. Convenient to get in and out of. Will happily continue to have my Lexus serviced @ McGrath Lexus. More

by Sam P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Sam, thank you for your review!

January 07, 2022

McGrath Lexus has an excellent service department. It is easy to schedule appointments. Our service advisor, Andy, makes sure that all of our questions are answered and that maintenance is completed effici More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for taking the time out of your day to leave us a review!

January 07, 2022

Attentive, call me and gave me information about the car Attentive, call me and gave me information about the car condition and what it needs More

by Franciscabardales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for trusting our service team with your Lexus!

January 05, 2022

Excellent care of my vehicle needs and professional service. I am always so pleased with McGrath!! More

by Dr. Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Boulos
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for trusting our team with your vehicle!

January 05, 2022

Excellent Service Department. Nice waiting room and professional in every sense of the word. I’m a big fan! More

by John.e.cravens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 13, 2022 -

McGrath Lexus of Chicago responded

John, thank you for trusting our service department with your vehicle!

January 04, 2022

Very good customer service.. They were attentive to my request and explained issues clearly to me. More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Stan, thank you for leaving our team a review!

January 03, 2022

Their service is phenomenal they don’t stop til they get it right !! I’m Blessed to have Lexus Advisor ,who services my ES350, Tony Boulos ..when I retired I bought it in cash Nikki P , Grateful More

by gone0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak, Dwayne Allen, Tony Boulos
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for taking the time to leave our service team a review!

January 03, 2022

Great service. I called and was able to get in the same day. Really nice waiting area and friendly staff. Thanks More

by whoppenheimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for trusting our team to service your vehicle!

December 31, 2021

They’re really professional, nice and caring. Been coming to this dealership for almost three years. More

by eric.bulls2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Eric, thank you for taking the time to leave us a review!

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