
McGrath Lexus of Westmont
Westmont, IL
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We were very pleased with the service representative and his assistance. We did not have an appointment and the service center was quite busy. He kept us informed of the work that needed to be completed a his assistance. We did not have an appointment and the service center was quite busy. He kept us informed of the work that needed to be completed and updated on the progress. Our car was finished by the end of the day. Thank you. More
Went in for my car service for the first time and was really impressed. As soon as i pulled into the service area, we were greeted promptly and introduced to our service advisor. They checked what was ne really impressed. As soon as i pulled into the service area, we were greeted promptly and introduced to our service advisor. They checked what was needed , gave us a clear estimate of both the wait time and the cost , and directed us to a clean , comfortable waiting area with complimentary coffee (lots of great options). We were told the service would take 2.5 to 3hours, but everything was done in under 2h. As a bonus, they even included a free car wash. Super organized, efficient, customer-friendly. Great first experience- I’lll definitely be back. More
Ben was very helpful and he assisted me with ensuring that I get a rental and he also assisted me explaining to work is being done and what was recommended that I get a rental and he also assisted me explaining to work is being done and what was recommended More
Helpful, respectful and timely service. Very impressive use of latest iPad technology to link car to service needs and record maintenance work. Staff was very attentive and thorough! Great Very impressive use of latest iPad technology to link car to service needs and record maintenance work. Staff was very attentive and thorough! Great job! More