McGrath Lexus of Westmont

A scheduled appointment for an oil change and tire rotation should NOT take over 4 hours! Absolutely ridiculous; I don’t care how busy you are!!!!!! I will have to think about whether I come back!! rotation should NOT take over 4 hours! Absolutely ridiculous; I don’t care how busy you are!!!!!! I will have to think about whether I come back!! My time is just as valuable!!!! More

I can't say enough great things about my experience with the McGrath Lexus service department. They exceed my expectations every time. From the moment I arrive, I'm greeted with professionalism, efficiency the McGrath Lexus service department. They exceed my expectations every time. From the moment I arrive, I'm greeted with professionalism, efficiency, and genuine care. A special shoutout to my service advisor, Arnold, who goes above & beyond. He is knowledgeable, transparent, and always takes the time to explain everything clearly. I feel confident that my vehicle is in the best hands possible. More

Everybody was so helpful and nice and they are very professional. We love working with them. professional. We love working with them. More

The servicié man was very helpfull and knowledgeable . He explánese everything to us in a laymans term and was very respectfull. He explánese everything to us in a laymans term and was very respectfull. More

Please don’t buy your car at this horrible dealership, I have given McGrath Lexus of Westmont too many chances, and still the staff treats you like they are doing you a favor. I could mention names however, have given McGrath Lexus of Westmont too many chances, and still the staff treats you like they are doing you a favor. I could mention names however, I don’t want to publicize anyone but I will say that the sales mgmt, and some of the folks in the service area treat you like you’re getting a car on goodwill or they owe you something. Some of the staff here has been insulting to my parents, and treated them so rudely, I would never buy a car from them, let alone refer them to anyone in my family or friends. There are many dealers in Chicago that would love to earn your business. Please don’t waste your time or energy with these folks, they are extremely rude and disrespectful! More

Dino, Was very professional and communicated with me directly with everything that needed to be done with my car. directly with everything that needed to be done with my car. More

Lexus took care of me with flat on my tire. Took me early with out reservation and got it done quickly. Great representative as well explaining everything.. Took me early with out reservation and got it done quickly. Great representative as well explaining everything.. More

Service , facility and personnel of McGrath Lexus in Westmont made my purchase experience like home. Thank you for my second truck guys! Way to go! Westmont made my purchase experience like home. Thank you for my second truck guys! Way to go! More

I have purchased a vehicle at McGrath Lexus. I have had 2 Lexus vehicles. All of my service has been done at McGrath. The service is absolutely the best I have ever experienced. The staff is I have had 2 Lexus vehicles. All of my service has been done at McGrath. The service is absolutely the best I have ever experienced. The staff is also top notch. Every last person I have dealt with has been great! As long as I have a Lexus I will get it serviced at McGrath. More

This dealership people are very helpful nice and gentle talk i appreciate that Thank you talk i appreciate that Thank you More