I was shopping for a luxury Hybrid, came to McGrath the 3rd dealer I had visited, OMG what a great experience.
Requested an appointment about 7:30 AM on a Saturday, got call at 9 to set up appointment for 10, gave me the NAME of who I was to ask for and she was waiting for me, when I got there! It's the simple things, not wasting my time, was huge. Liked the test drive, negotiations were pretty straight forward, we agreed on a price, I picked up the car later that afternoon, and I just love my Lexus ES300h. Thanks McGrath.