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McGrath Lexus of Westmont

Westmont, IL

4.8
1,644 Reviews
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500 East Ogden Avenue

Westmont, IL

60559

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Showing 1,644 reviews

June 08, 2015

Jeff Walker & McGrath Lexus Rocks! Within the past year and a half, I had visited a wide range of car dealerships with the hope of trying to pinpoint the right vehicle for my needs. Jef More

by Cubs Car Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Luzinski, Ben Kruchten, Jeff Walker
Jun 13, 2015 -

McGrath Lexus of Westmont responded

Congratulations on the purchase! Thank you for sharing your experience with Jeff Walker at McGrath Lexus. We are truly thankful for any referrals we send your way. There's nothing more assuring than hearing someone had told their friends or family that we took great care of them. Most of our business starts here when someone is considering us against a few other dealerships. The secret to our continued success starts with our reputation. Thank you very much for sharing. I will pass your kind words along to Jeff, Ben, and Greg.

June 05, 2015

Joeseph Scala, Bob Cowden and Mike Agnello One of the best car buying experience we've had. A very attentive team. Joe was attentive, honest, communicated very well and stayed with us during th More

by Jim G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Mike Agnello, Bob Cowden
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Thank you for sharing your experience. We strive to hire and retain the most attentive and professional sales consultants and managers in the industry. It sounds like you and Bob had a fun time with the vehicle delivery. He really knows how to make the delivery process a lot of fun! I will share your kind words with Joe, Mike, and Bob! Pricing is never anyone's favorite part of buying a car. We understand that. Your hard earned money is going farther at McGrath Lexus than anywhere else. We provide benefits and a level of service that goes beyond anything you can put a price on. We also use Smart Price technology to ensure that our customers are receiving the absolute most value for their purchase against all similar vehicles in the market. Our management will be reaching out to you if you feel that price did not satisfy your expectations.

June 05, 2015

Justin Storandt - The Man, The Myth, The Legend ! Justin was the most helpful sales person at a dealership that I have dealt with in the past ten years! Answered every question we had. Great smile. More

by Lexus driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Storandt, Mike Connery
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Thank you for your kind words! Justin does a great job of making himself accessible and always does his best to answer all of your questions before, while, and after you buy a car from McGrath Lexus. : )

June 04, 2015

A HAPPY CUSTOMER AGAIN In May I brought another vehicle from this dealership Justin Storandt was my sales person........#HATS OFF TO JUSTIN I had already been sending my fr More

by debma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Storandt
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Congratulations on your first purchase! All of Justin's customers love doing business with him for being helpful and making a no-pressure atmosphere. Thank you very very much for sending your friends to our service department. We do everything we can to make this an unforgettable experience from start to finish. We're happy to hear everything went well and I will be sure to share your kind words with Justin!

June 03, 2015

Great experience. Had a very comfortable and enjoyable dxoe Because my last experience was so awful we purchased our last Lexus somewhere else. Everyone was so patient, kind, and made us very welcome. Definit More

by Arbetshores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Storandt, Mike Agnello
Jun 06, 2015 -

McGrath Lexus of Westmont responded

We strive to hire and retain the highest quality of sales consultants and management in the industry. Thank you for your feedback! We are very thankful for the chance to earn your business this time. Pricing is never anyone's favorite part of buying a car. We understand that. Your hard earned money is going farther at McGrath Lexus than anywhere else. We provide benefits and a level of service that goes beyond anything you can put a price on. We also use Smart Price technology to ensure that our customers are receiving the absolute most value for their purchase against all similar vehicles in the market. Our management will be reaching out to you if you feel that price did not satisfy your expectations.

June 03, 2015

Professional and courteous I found a car online that I wanted to see. Justin promptly reached out to me to discuss the car and also sent additional research information to suppo More

by BlakLove2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Storandt, Mike Agnello, Bob Cowden
Jun 03, 2015 -

McGrath Lexus of Westmont responded

Thank you for choosing McGrath Lexus. We know there are endless options, especially online. Justin is the best at quickly responding with helpful information by phone, email, and text. That's why his customers love doing business with him. If you feel that the quality of work fell short of your expectations and wasn't a 5/5, I want to have a manager reach out to you to smooth things over. It seems like the experience was overall great but we strive for perfection. Thank you again for sharing your experience.

June 03, 2015

Joe Mallet and Joe Scala ARE THE BEST!! From the time me and my aunt walked in Joe Mallet and Joe Scala were amazing.The customer service we received was like no other. We did not feel press More

by Tika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Joe Mallet
Jun 03, 2015 -

McGrath Lexus of Westmont responded

Thanks Tika! We appreciate sharing your experience at McGrath Lexus. Welcome to the family! We understand sales. Our no-pressure sales environment is perfect to help a buyer make sure the car is perfect for them. Please come back and enjoy the hospitality and amenities at McGrath Lexus. Thanks again for your business and we really appreciate the review!

June 02, 2015

Above and beyond Our salesman and finance guy truly went above and beyond to get me in my 2014 es300h and i could not be happier with the car or treatment i received More

by chiboy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Connery
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Congratulations on your 2014 Lexus ES 300h! We're thrilled to hear you are happy with your car and we wanted to thank you right away for sharing your experience at McGrath Lexus. Who was your sales person so we can tag them in your post and give them credit for a job well done? Thanks again!

June 02, 2015

A great car buying experience Have done business twice with a competitor Lexus dealer and have not been satisfied. Decided to give McGrath a try primarily because Joe Scala had be More

by VinylMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Mike Agnello
Jun 06, 2015 -

McGrath Lexus of Westmont responded

You are not unlike many car buyers. We know that people spend months, years even, planning the purchase of their next vehicle. We offer as much help and information as we can while maintaining a low pressure atmosphere. Smart choice with the Certified RX 350. Enjoy all the value of owning a Lexus from McGrath Lexus and get a great deal. Thank you very much for sharing your experience at McGrath Lexus. I will make sure to share your kind words with Joe and Mike. Congratulations on your new RX!

June 01, 2015

Joe Scala is GREAT Walked in a little unsure of the dealership as we were looking at a used car that my daughter found advertised on their site which will be taken out o More

by One Happy Father
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scala
Jun 06, 2015 -

McGrath Lexus of Westmont responded

Thank you very much for sharing your experience with Joe Scala at McGrath Lexus! You have to be confident that you can count on your ENTIRE purchase from the car, to the salesperson, to the dealership. It sounds like Joe and the team went above and beyond to make sure you were confident with your Certified Lexus from McGrath Lexus. I will make sure Joe sees your kind words. He will be happy to hear that you plan on returning. Send your friends, family, or anyone you know his way and he will be sure to take care of them. Thanks again!

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