McGrath Lexus of Westmont

We pulled into the lot at 6 pm on Friday and one of the porters thankfully let us in the door at 6:05-we did not know that McGrath closed at 6 and we were still welcomed in and never rushed. My fiance and porters thankfully let us in the door at 6:05-we did not know that McGrath closed at 6 and we were still welcomed in and never rushed. My fiance and I were looking to trade in 2 vehicles and we were extremely happy with the offer presented to us and the specific used RX350 we wanted, color and all, was available. I suggested we come back in the morning but Eric and Scott both insisted it was ok and were happy to stay until almost 9 pm to accommodate us. I couldn't believe the personal service we received by all including Mike in finance. We definitely recommend McGrath Lexus for used vehicles as well as their service center, we have visited service previously and John was always good to us. When we decide to purchase a new vehicle in the future McGrath will be the first place we go, because I know it will be the only place we have to go. Thanks to all for making our car buying experience a positive and uplifting event and that's a first for me! More

It was very good experience with Joe Scala, McGarth Lexus of Westmont. He was very friendly and help me to choose from many selections. He explains functions about Hybrid RX 400h. It was very good to underst of Westmont. He was very friendly and help me to choose from many selections. He explains functions about Hybrid RX 400h. It was very good to understand and easy to decide and I made my selection to get 2006 Hybrid RX 400h very easily. I wanted to include Eric the sales manager and finance manager also. They were very nice and friendly as well. I will highly recommend to others McGarth Lexus of Westmont to see Joe Scala. As I said earlier to Joe I was here to buy 2 cars but lets do 1 at a time. More

I just recently as Thursday, 11/1 purchased a 2012 RX350 SUV from Scott Raymond. He was just awesome to work with, he has a very awesome personality. He worked with us and at times we were tuff on him and SUV from Scott Raymond. He was just awesome to work with, he has a very awesome personality. He worked with us and at times we were tuff on him and he always took it and always had a great comeback. He worked hard with me to get me the best possible deal I could get. I was looking for a 2011 or 2012 and he was very honest with me and told me that what I was looking for was not easy to find. After checking his statement out I found that he was honest in that. He stood by his words when I made him stay until very late one night and said I would come back the next day and he said he would give me still a great deal even though some of the promotions were to end the day before. Just buying the car I can not comment on repairs and service as I have not had to use it yet. The showroom, and repair area was just awesome, clean and a plesure to be in. Their service department helpers were just awesome and very helpful transfering all my belongings from my old car to my new one. Bob the tech. who helps you lean all the new tricks to your car was just a wonderful person also. I love the dealership and would recommend anyone to McGrath and I would recommend Scott Raymond. After I get to use their service department (hopefully not too much) I will for sure write a review on that. Thanks again Scott and McGrath. Also I do not want to forget that Tracy their General Manager was also a pleasure to work with. Thanks again Scott, Tracy, and Bob you guys are the best!!! More

I spoke to Larry on the phone and numerous emails about trading my car in for a new Lexus and what it would take to do so. Right off the gate I knew that he was an experienced consultant. He helped me deci trading my car in for a new Lexus and what it would take to do so. Right off the gate I knew that he was an experienced consultant. He helped me decide on what I should do about my trade in and he even went above and beyond to find answers for me. He gave me options! Not one of those "take it or leave it" kind of things. He knew my budget and tried to do the best he can to get me into my new car. He was very successful. I spoke with Mike the sales manager, Jimmy Tran the finance manager and Bob (the guy that doesn't try to sell you anything). Those guys make a perfect team. Talk about customer satisfaction. After all the paper work was finished, Bob took me to my new car and showed me what every button does. I left there knowing everything about my new car. The only place I would recommend anyone who is looking for a new car is McGrath Lexus of Westmont. More

My husband and I went to McGrath Lexus in Westmont to My husband and I went to McGrath Lexus in Westmont to purchase our 2nd Lexus from them. We have loved the first one and when the need for another c My husband and I went to McGrath Lexus in Westmont to purchase our 2nd Lexus from them. We have loved the first one and when the need for another car arrived, after 30 years of having a company car went away, we went back. Glenn was patient and kind the whole way through. We drove several cars and finally chose an ES350. My Husband really wanted an RX, but that will have to wait for the next one. We were there late and many of the employees were gone already. Glenn still took the time to explain as much as we needed to know to drive the car, open the doors, pair the phones, ( very cool) and work the seats etc. We still need a few more lessons on some features and Glenn is very eager to help with that also. All in all our experience with Glenn and Lexus has always been a good one. We look forward to the time when we will be back for the RX. Oh, and by the way in case you did not know, EVERYONE ALWAYS gets a full tank of gas when you buy a car from them. Thanks Glenn for a great job! George & JoAnn Sacco More

My experience of getting my IS250 was great. Scott was very helpful and fun to deal with. I'm very happy with my first luxury car, except the price--Scott, I know you could do better than that! The people very helpful and fun to deal with. I'm very happy with my first luxury car, except the price--Scott, I know you could do better than that! The people, service and shpping environment is great here. Thanks for your help Scott! More

I entered the dealership at 9:00 AM and had purchased my new CAR by 9:35. I dealt with Scott Raymond who was professional and knew his inventory. Scott got me in and out with a GREAT CAR, which I have new CAR by 9:35. I dealt with Scott Raymond who was professional and knew his inventory. Scott got me in and out with a GREAT CAR, which I have to say, I love. Scott is also very funny and his personality won my daughter and I over. This is our 2nd Lexus which we have purchased from McGrath but our 1st with Scott. I have already recommended him to a friend who will be in the market for a car soon. Geannine Lynch More

Scott was a pleasure to work with. I gave him an idea of what I was looking for and he went to work. After looking and evaluating a couple cars, he found a 2010 Lexus HS250. I'm pleased with the purchase. what I was looking for and he went to work. After looking and evaluating a couple cars, he found a 2010 Lexus HS250. I'm pleased with the purchase. More importantly, my wife is pleased with the car. I would recommend working with Scott. More

My experience with Greg has changed my view on purchasing anything in the future. So many times I shopped only for price and in the end I never was satisfied. When Greg went into such detail about what I hav anything in the future. So many times I shopped only for price and in the end I never was satisfied. When Greg went into such detail about what I have overlooked and what I was getting with this vehicle and McGrath Lexus I was blown away. I've always been someone that researches everything so I could I overlook so much?!?! The value Greg built in his product and himself is what I would love for my own employees to do at my company. Everyone there at McGrath from Greg to Mike who did the financing portion to Bob who showed me all the bells and whistles on the vehicle were top notch!! This must be what Lexus strives for. What a gem!!! I can't wait to get my massage! Yes that's right, they have complimentary massages while you get a car wash!!! Thanks again Greg!! More

Rita Barkstrom was my sales representative. She was truly wonderful, friendly, and helpful. I would not hesitate to recommend her to relatives and friends. Rita introduced me to John, the service man truly wonderful, friendly, and helpful. I would not hesitate to recommend her to relatives and friends. Rita introduced me to John, the service manager, who was very polite and told me he would be glad to help me with any problem that I encountered. I would highly recommend this dealership as one of the best I have done business with. This was truly the best experience I have had in purchasing a car. I believe I was given a very fair trade-in value on my old car. More