
McGrath Lexus of Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 1,623 reviews
Everyone at McGrath treated me with respect, professionalism, and especially eagerness to help and please. Rita was recommended by Bob Spee at Oak Lawn Toyota. After shopping other dealers i. professionalism, and especially eagerness to help and please. Rita was recommended by Bob Spee at Oak Lawn Toyota. After shopping other dealers i.e., Toyota, Nissan and Lexus I am so glad that I went to McGrath and asked for Rita. The General Manager, Tracy Isselhardt, the Sales Manager, and the Senior Business Manager , Michael Connery made my whole experience perfect as they helped me until Rita arrived. She is excellent; she acted very professionally, yet made me feel like she sincerely cared about my purchasing the right vehicle for me. Rita went above and beyond the call of duty as a Lexus salesperson and has continued after the sale to be just as helpful, caring, and enthusiastic. Ben Kruchten the Delivery Specialist has spent a few hours helping me to learn how to use all of the fantastic electronics and any other information that I have needed. He deserves an A plus for expertise, patience, and attitude. I have already recommended McGrath and Rita to friends and family. M.E. Duncan Happy New Lexus RX350 Owner More
Great car buying experience!! It was as simple and smooth as possible. Justin was easy to work with and very helpful and I will definitely be returning to McGrath Lexus for my next car! smooth as possible. Justin was easy to work with and very helpful and I will definitely be returning to McGrath Lexus for my next car! More
My experience at McGrath was truly amazing and it exceeded my previous experience at other dealerships in the area. Justin was very polite, respectful, and knowledgable about my car selection, which exceeded my previous experience at other dealerships in the area. Justin was very polite, respectful, and knowledgable about my car selection, which made it an easy choice. I will be returning to McGrath Lexus for my next purchase. Thank you! More
We went to McGrath Lexus to trade in our 2006 GS; which was purchased from McGrath in 2006. The service dept. (Tim Lucas) has treated our service/maintenance visits so well that we knew that we MUST buy a was purchased from McGrath in 2006. The service dept. (Tim Lucas) has treated our service/maintenance visits so well that we knew that we MUST buy another McGrath Lexus. No other dealership would do. Greg Luzinski greeted us at the door and offered beverages. The whole experience of purchasing our new/slightly used 2013 GS took ONLY 2 Hours. When asked about pricing; Greg was quick to cut to the chase and work up numbers on the three vehicles of our interest. Test drives were made and the deal was struck. Greg is a likeable person and well versed in the McGrath Lexus culture. He thoroughly knows the Lexus product line. This purchase was a joy. We highly recommend a visit to the McGrath Lexus dealership to enjoy their hospitality and their beautiful facility. A Job well done McGrath Team! More
We had a great experience working with Greg Luzinski on a used car purchase. He was very helpful in locating the right car for us and made every aspect of the purchase - from multiple, long test drives to m used car purchase. He was very helpful in locating the right car for us and made every aspect of the purchase - from multiple, long test drives to making a follow up call to see if he could provide more assistance to ensuring final delivery of the vehicle - top drawer. We were completely satisfied with our visit and will do business again with McGrath Lexus in Westmont. More
We found Scott Raymond to be very friendly and helpful. we were never pressured or felt intimidated. He did a super job. This is a very upscale and clean dealership. we were never pressured or felt intimidated. He did a super job. This is a very upscale and clean dealership. More
I would like to say how awesome this car dealer is. They were so helpful, friendly, and passionate about what they do. I worked with Steve Gibson and he was fantastic. This is the third time I'm buying a c were so helpful, friendly, and passionate about what they do. I worked with Steve Gibson and he was fantastic. This is the third time I'm buying a car from him in 10 years and I will be returning to purchase a car here in the future. Steve was very professional, courteous, knowledgeable, and really went the extra mile to make me a happy customer. I highly recommend you work with Steve at this dealership if you are looking to buy a new or used car! J. Collo More
I purchased a pre-owned 2004 ES330 from Scott Raymond about 15 min. before closing on a Friday Night. Although the dealership was closing and all of the staff were leaving, Scott stayed and followed thr about 15 min. before closing on a Friday Night. Although the dealership was closing and all of the staff were leaving, Scott stayed and followed through with a good price for the car. He made sure that I was well taken care of by the documentation personnel and was able to locate an owners manual (important for me) before I left. He was able to explain almost all of the features of this "Special Edition" and when I returned for an adjustment of the headlights, Scott was able to procure a manual for the navigation system for the car. I was very impressed! I am very happy with my purchase and would not hesitate to recommend Scott or the dealership to those interested in a quality used car. More
We found Scott to be very friendly and helpful. We were ready to leave a couple of times thinking we would not reach an agreement , but Scott kept working until we finally came to terms. We were never pre ready to leave a couple of times thinking we would not reach an agreement , but Scott kept working until we finally came to terms. We were never pressured or felt intimidated. He did a super job and we even got a free lunch. This is a very upscale and clean dealership. More
I went to McGrath Lexus to find a newer vehicle to replace my RX330, although nothing wrong with it, I was just looking to get into a newer and smaller (more sporty) vehicle. Joe Scala not only found replace my RX330, although nothing wrong with it, I was just looking to get into a newer and smaller (more sporty) vehicle. Joe Scala not only found one with every option I wanted, in perfect condition, at the right price for me, he found my dream car with a very good deal on my trade in! I was blown away at how easily everything went, and how accommodating he was! He took the time to listen to everything I was looking for in a vehicle, and literally showed me the PERFECT car! I have never been so happy with a vehicle purchase in my life! Even when I stop by for the free car washes, Joe always takes a moment to stop and say hi, the customer service is simply exceptional. More