McGrath Lexus of Westmont

I called from out of state on an ES350 with Ultra Luxury Package in the color combo I wanted and was fortunate to get Steve Gibson with my call.I'm sure other sales people at McGrath are very good too but I Package in the color combo I wanted and was fortunate to get Steve Gibson with my call.I'm sure other sales people at McGrath are very good too but I know Steve was great. During the process,Steve was very professional,knowledgeable and a pleasure to have as my salesman. Being this sale would be an out of state deal,I had many questions and Steve was right there with answers.He made everything so very easy. A special shout out to Customer Relations Manager Maria Giampietro.She is another asset of the McGrath dealership. The whole McGrath experience was wonderful.A a very pleasant and positive experience with everyone involved. Thank you! JBB More

Jack was so helpful when I wanted to trade in my car. He helped me find just what I was looking for. He went the extra mile for me! Jack found me my dream car in my price range and I have never had a proble helped me find just what I was looking for. He went the extra mile for me! Jack found me my dream car in my price range and I have never had a problem with it. When I want to trade it in eventually I'm going to come and see Jack! More

The experience of shopping and buying a Certified Lexus HS250 at McGrath was exceptional. From the very beginning until the very end, all of the staff was extremely courteous, professional and helpful. Sco HS250 at McGrath was exceptional. From the very beginning until the very end, all of the staff was extremely courteous, professional and helpful. Scott was very helpful and gave me his cell phone# in case I had any questions any time...and that was before I had decided to buy the car. I couldn't have been happier with my choice of cars and dealers. You have exceeded my expectations. My daughter is thinking of buying her next car from Scott and McGrath. Keep up the great work! More

Came in Got the car I wanted...Scott worked very hard to make both of us happy. We were on a very tight time schedule and budget and all the staff helped get the car.. Donnie D. was our first saleperson in make both of us happy. We were on a very tight time schedule and budget and all the staff helped get the car.. Donnie D. was our first saleperson in 2005 and I knew when we needed to upgrade to a newer model I could depend on the staff to make it happen...Scott did great and he has a very convincing dog, Cubby!! Kudos to you at Lexus McGrath, Westmont. More

On Saturday, I purchased a 2012 Lexus RX. From my initial on-line research and car inquiry to the financing the team was first class. I had the most pleasant experience with Alisa! She was very knowledgeabl on-line research and car inquiry to the financing the team was first class. I had the most pleasant experience with Alisa! She was very knowledgeable and never did I hear that “Let me look into that and get back to you” stuff. She was very helpful and definitely patient and over the course of two weeks, devoted countless hours ensuring me of all my options before making my decision. Alisa handled everything that I needed and never once put pressure on me to purchase a car. The entire purchase went smoothly from trading in my vehicle to driving my new RX out the door because of her. This was definitely the best car buying experience that I had ever had. I would highly recommend working with Alisa. She and the McGrath Team redefines customer service. More

My sales consultant, Scott, was very professional, knowledgeable, well-spoken and efficient. Scott provided excellent customer service. His no-pressure style created a comfortable buying experience. T knowledgeable, well-spoken and efficient. Scott provided excellent customer service. His no-pressure style created a comfortable buying experience. The whole process of buying my car went smoothly. More

I bought a certified used Lexus 350RX from Larry P. He was incredibly attentive and helpful - the nicest sales experience I have ever had at any car dealer and I have bought over 10 cars. The customer ed was incredibly attentive and helpful - the nicest sales experience I have ever had at any car dealer and I have bought over 10 cars. The customer education process was quite a new experience. The car was experiencing a slight noise problem and although it took 2 visits to finally solve it, they did. I am an engineer, so know noise problems are very hard to diagnose. The service technician drove the car while I sat in the back seat to help him pinpoint the noise. Once that was done, he managed to fix the problem quickly - which came from broken fittings on the gas tank shield. Car now runs very quietly and even though it was a used car, McGrath treated me with great attention and real concern. Loaner car policy and car washes are a great bonus. stunning show room and customer waiting area. A super dealership in my view. More

In the 30+ years of buying new cars, our McGrath experience was perhaps the best we ever had. Alisa and Christi were professional and ensured total satisfaction. Best of all worlds...great car...g experience was perhaps the best we ever had. Alisa and Christi were professional and ensured total satisfaction. Best of all worlds...great car...great dealer. More

My wife and I were car shopping and just were not sold on any make or model of car until we visited McGrath Lexus in Westmont. Scott Raymond introduced himself to us and didn't once push us into any decision any make or model of car until we visited McGrath Lexus in Westmont. Scott Raymond introduced himself to us and didn't once push us into any decision we didn't feel comfortable with. Scott is very professional and knows his business very well. I would recommend him, and the entire McGrath staff to anyone in the market for a new or quality used car. It is early in our dealing with McGrath, and Scott but I like our first impressions very much. Thank you agian for a wonderful car shopping experience! More

I was on my way to another dealership when I passed I was on my way to another dealership when I passed McGrath Lexus and noticed they had a pickup parked along the highway which was the style I wa I was on my way to another dealership when I passed McGrath Lexus and noticed they had a pickup parked along the highway which was the style I was looking for. I had been to about ten dealerships ealier in the day. I had pictures and prices in hand, but when I arrived to those dealerships those vehicles did not live up to my expectation. Shortly after I arrived I was put in touch with Scott Raymond. He was personable and very low pressure. The price they were asking for the vehicle was reasonable, but a little beyond my budget. I had already received a couple of estimates for my trade-in, but Scott and his dealership offered my slightly more for my trade-in and we were able to come to a very reasonable agreement. I feel like I received a great deal on my "new" used vehicle. It was nice that they had a luxurious waiting area, because the wait was just slightly more that I expected. Scott did check in on me a few times during my wait. Overall it was a great car buying experience. Thanks Scott. More