
McGrath Lexus of Westmont
Westmont, IL
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Better than other Lexus dealerships in my area (Naperville is the worse). But far from good. Waited 2.5 hours for a tire patch with zero updates. As a result of the wait, they did comp the cost of (Naperville is the worse). But far from good. Waited 2.5 hours for a tire patch with zero updates. As a result of the wait, they did comp the cost of the patch. Reasonable, as I was told 1 hour, ended up 2.5 hours. This has been common practice since my new purchase in May....Service area has tons of employees, but you wait forever to get seen. I cringe going there knowing that I'm going to such an inefficient business. More
The service department at McGrath Lexus of Westmont is fantastic! They genuinely want you to have the best experience and they go above and beyond any service department! fantastic! They genuinely want you to have the best experience and they go above and beyond any service department! More
They took me on short notice and got my car back to me before the end of the day and fixed a problem that I had taken to someone else that the other group could not solve. Very happy.!! before the end of the day and fixed a problem that I had taken to someone else that the other group could not solve. Very happy.!! More