McGrath Lexus of Westmont

Bought a 2020 Audi S4 from this dealership based on their great reviews. Drove up from Kalamazoo Michigan and bought the car for my wife to use. She noticed a two service lights on and called the salesper great reviews. Drove up from Kalamazoo Michigan and bought the car for my wife to use. She noticed a two service lights on and called the salesperson. I brought it to our local Audi dealer in Kalamazoo. They did a favor and suctioned off some of the oil as it was overfilled. I had to make an appointment to have the sensor looked at. They said it was misaligned because of some damage. They said someone had done some shoddy repair work. Since it was the result of damage it would not be covered by the warranty. I told them to fix it as it was a safety issue. $800 plus later it was straightened out. My wife called the salesperson who could do nothing. She sent the Sales Manager messages including a copy o the bill from the Audi dealer. All we heard was crickets and wondered where the great reviews came from. We will try the general manager next but it isn’t promising. More

Work was done well. Dashboard clock was malfunctioning and had to be replaced. Expensive repair due to dashboard mounting. Dashboard clock was malfunctioning and had to be replaced. Expensive repair due to dashboard mounting. More

McGrath Lexus arrive is top notch and extremely professional, Dean B. gets repairs done efficiently and is extremely courteous to work with! professional, Dean B. gets repairs done efficiently and is extremely courteous to work with! More

Nick, our salesman, was friendly and efficient and did everything he could to keep us informed and up to date as we waited for the arrival off our Lexus NX 350 h to be delivered. Once it arrived, the pap everything he could to keep us informed and up to date as we waited for the arrival off our Lexus NX 350 h to be delivered. Once it arrived, the paperwork for the lease was handled perfectly and the explanation of how the car worked was amazing, Brett was patient and took as much time as necessary to explain all the details of the operating system. More

Dean was a phenomenal service advisor. Extremely helpful and welcoming. Will be a return customer. Extremely helpful and welcoming. Will be a return customer. More

Excellent service and support. I appreciate Dean! Thanks for helping me! I don't have anything else to say. I appreciate Dean! Thanks for helping me! I don't have anything else to say. More

As always, the service at McGrath Lexus of Westmont is nothing short of exceptional! The staff there is wonderfully informative, a delight to interact with, and the reason we keep coming back - first-clas nothing short of exceptional! The staff there is wonderfully informative, a delight to interact with, and the reason we keep coming back - first-class all the way! More

It’s always a pleasure having my car serviced at Mcgrath Lexus of Westmont. They are very good and knowledgeable at what they do. The place is super clean and atmosphere is very relaxing. My service advisor Lexus of Westmont. They are very good and knowledgeable at what they do. The place is super clean and atmosphere is very relaxing. My service advisor Javier always goes above and beyond. More

It was great experience. Nick and Ben provides very useful information of my new car and answered all of my questions. Nick and Ben provides very useful information of my new car and answered all of my questions. More

Had L/Certified service performed on my ES 350 today. Everything went smoothly from scheduling the event, dropping off the car, getting a loaner and being informed via email on the status of the service Everything went smoothly from scheduling the event, dropping off the car, getting a loaner and being informed via email on the status of the service. Car was ready for pickup earlier than I expected. Can't ask for any better than that. More