
McGrath Lexus of Westmont
Westmont, IL
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Purchase A Certified Lexus RX 350 The whole experience was excellent. Our salesman, Joe Scala, interviewed us and immediately understood what we were looking for. He had the perfect ca The whole experience was excellent. Our salesman, Joe Scala, interviewed us and immediately understood what we were looking for. He had the perfect car that met our needs. We worked out a very fair financial agreement;he helped us with the trade ins. Joe worked very hard to make sure the car was presented with every little detail taken care of. Joe stayed in constant contact with us so that we knew what was going on with the car. We also had an excellent meeting with Mike Connery in dealing with the closing of the deal. He explained everything to our satisfaction. Finally Ben was great in delivering the car. Patient, knowledgeable and great with us. We left knowing that all the people we dealt with are more than willing to help if any questions occur. More
My First ( Non-New) New Car This time around we decided to become a one car family again and trade in both of our cars. I had yet to purchase a pre driven car and was unsure if I This time around we decided to become a one car family again and trade in both of our cars. I had yet to purchase a pre driven car and was unsure if I would be happy with one. The RX 350 caught our eye on line and that was the car we focused on. Joe Scala was so very helpful in explaining the advantages of buying a Certified Lexus. I have never been happier with a "New" Lexus than I am with my gorgeous 2015 RX350 with only 12,891 miles. Many thanks to you, Joe, for getting us the care of our dreams. We are truly happy with you and the fine Dealership you work with. My special kudos go to Ben Kruchten for his total patience in going over all the features of our car. More
First timer whose coming back. Worked with Joe Scala who provided the right CPO vehicle and the right price. His approach was collaborative, helpful and relaxed. From the beginnin Worked with Joe Scala who provided the right CPO vehicle and the right price. His approach was collaborative, helpful and relaxed. From the beginning, the manner in the way he introduced us to other departments was professional and established what we believe is going to be a great relationship. Aldo Datoli was very attentive and helpful. We have never had an experience at a car dealer as positive as our visit to McGrath. More
Overall the best car buying experience we ever had. Joe Scala made our car buying experience smooth and pleasant. He made sure that we got the right car for us. He was very professional, patient and k Joe Scala made our car buying experience smooth and pleasant. He made sure that we got the right car for us. He was very professional, patient and knowledgeable. McGrath Lexus has a very relaxed family atmosphere and we highly recommend Joe and his team. Thanks for welcoming us to your family!!! More
Excellent customer service I highly recommend Joe Scala. He provided great customer service, and answered all your questions. While we waited he offered us free lunch. Thank you I highly recommend Joe Scala. He provided great customer service, and answered all your questions. While we waited he offered us free lunch. Thank you! More
SPECTACULAR & AMAZING! My husband & I were looking to trade in his vehicle for an NX. We had called earlier in the week to set an appointment with Joe, who was recommended My husband & I were looking to trade in his vehicle for an NX. We had called earlier in the week to set an appointment with Joe, who was recommended to us. This is our 5th purchase/lease with McGrath Lexus...the hassle-free negotiations, the customer service & the quality of the vehicles keeps us coming back and also referring our family (parents have purchased 2 cars now from McGrath). Our appointment was for the morning of Black Friday. Joe was very honest and direct in answering our questions. The process with him was quick and efficient. While the vehicle we had initially inquired about wasn't available, he immediately had options for us to consider. Knowing that we were in a RUSH and that finance had other clients in front of us, Joe checked in on us to give us an ETA. While we waited to be seated with the finance department, Ben walked us through the features of our NX and took the time to set everything up for us. After he was finished, finance was ready to see us - -Aldo too made the experience painless & efficient. Excluding the time we waited to see finance, we would have been in and out of the dealer in 1 hour total time! - - THANK YOU - - VERY HAPPY CUSTOMERS! A very big thank you & huge hugs all around to Joe, Ben & Aldo!! More
Spectacular dealership and excellent customer service Took my dad in to finally lease a new car after he had been driving the same one for 10 years. Was referred by a friend I trust to Greg Luzinski and s Took my dad in to finally lease a new car after he had been driving the same one for 10 years. Was referred by a friend I trust to Greg Luzinski and she was spot on. My dad is a bit old school and was a little hesitant since he had never leased a car before. Greg displayed excellent customer service and explained everything to my dad clearly with no games etc. He gave him a great deal and the whole process was quick and easy. Aldo Datoli in finance was also excellent and very personable while explaining all options clearly. The dealership is spectacular and we were very impressed. It is a bit of a drive from St. Charles but my dad said he'll gladly make it for any service/car washes because of the way he was treated. More
Pre-owned Toyota I had reached out to numerous dealers, big and small, looking for the right used car for me. It wasn't until I contacted Westmont Lexus about a pre-ow I had reached out to numerous dealers, big and small, looking for the right used car for me. It wasn't until I contacted Westmont Lexus about a pre-owned Toyota Solara that I felt that all my time searching had finally paid off. Casey got back to me quicker than I could have imagined. She answered my questions, invited me for a test drive, and confirmed my appointment all within an hour. When we arrived at the dealership she was welcoming, polite, and refreshingly direct and straightforward. Anyone who is looking for a great car buying experience with friendly and quality service won't do any better than Casey. Thanks Casey! Sincerely, Rafael & Lia More
Great Experience! I purchased a vehicle from Paul Stewart and I'd like to thank him for all he did to make this purchase happen! I highly recommend you seeing him!! I I purchased a vehicle from Paul Stewart and I'd like to thank him for all he did to make this purchase happen! I highly recommend you seeing him!! I am very happy with his service and I will be back to see him again. Angela Johnson More
Exceptional Experience I recently purchased another vehicle from Joe Scala. The first purchase was such a pleasant experience that I did not hesitate to return. Besides kn I recently purchased another vehicle from Joe Scala. The first purchase was such a pleasant experience that I did not hesitate to return. Besides knowing that I am buying a quality used vehicle, Joe actually builds a relationship with his customers. His professional, no pressure demeanor makes you feel like you are shopping for a car with a friend. Joe is very knowledgeable about the vehicles he sells and he ensures you are getting the vehicle that is right for you. I also appreciate the fair value that I received for my trade-in. It’s a pleasure to work with a sales consultant and a dealership with integrity and business practices you can trust. More