McGrath Lexus of Westmont - Service Center

Service department agent was courteous and friendly. Answered my questions. Told me approximately how long the service would take and kept me informed. Waiting room Pleasant, and had a good coffee bar. Answered my questions. Told me approximately how long the service would take and kept me informed. Waiting room Pleasant, and had a good coffee bar. Service area was spotlessly clean! More

I would have given 5 stars but I miss the little customer service niceties like washing your car, cleaning your mats after service. I also miss receiving a phone call from service consultant telling me wha service niceties like washing your car, cleaning your mats after service. I also miss receiving a phone call from service consultant telling me what if any issues there are and the cost. This time I received ridiculously long confusing texts that never even got to any point. Which resulted in me getting frustrated and angry with my service consultant. Communication was an absolute nightmare. More

Always friendly service and timely and car is ready when promised and my service advisor Dean is always ready to help promised and my service advisor Dean is always ready to help More

Always on time and very courteous. Makes me feel welcome and want to come back for service. Makes me feel welcome and want to come back for service. More

Service is always great. I have never had any service issues with my car. The mechanics here are great. I have had the same service rep most of the time and Javier is knowled I have never had any service issues with my car. The mechanics here are great. I have had the same service rep most of the time and Javier is knowledgeable about his work. Thank you Javier. More

Making the appointment was a bit tricky. But, once made, everything went smoothly and will be back But, once made, everything went smoothly and will be back More

I have had good experiences with getting my car serviced. I have also thought that the staff quality was helpful. I have also thought that the staff quality was helpful. More

Friendly and accommodating service department. Lou would checked in my car, and George Z the helper were concerned that I was happy with all my services. Lou would checked in my car, and George Z the helper were concerned that I was happy with all my services. More

Excellent service. I went early and got out the time that they told. Pleased ,happy. I went early and got out the time that they told. Pleased ,happy. More

Dean is a wonderful and a friendly person. He explains everything that I ask about. I always ask for Dean he has been my choice for many years. He explains everything that I ask about. I always ask for Dean he has been my choice for many years. More