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McGrath Lexus of Westmont - Service Center

Westmont, IL

4.9
407 Reviews

407 Reviews of McGrath Lexus of Westmont - Service Center

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September 09, 2023

I got my car back and it smell awful I’m not a smoker and it smell like cigar/cigarettes More

by T_backstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Zuniga
Sep 14, 2023 -

McGrath Lexus of Westmont responded

Hello valued customer, our team is extremely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this, as we don't exactly know what happened during this instance. Our team deeply cares about every detail, big or small. Please don't hesitate to reach out to our office, McGrath Lexus of Westmont looks forward to hearing from you soon!

September 06, 2023

Always friendly and helpful. Service is impeccable. My advisor communicated well. Loaner was needed and they provided one. More

by Robadobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Zuniga
Sep 07, 2023 -

McGrath Lexus of Westmont responded

Hello, our team is over the moon to have received your excellent five star review regarding your last experience with us! We appreciate you taking the time to share, as well as your support! The McGrath Lexus of Westmont family looks forward to your next visit with us soon!

Sep 07, 2023 -

Robadobb responded

I will return. No one does it better than McGrath.

August 22, 2023

I always bring my car back to McGrath Westmont for service. They are courteous and fair. The service advisors and desk personnel are always pleasant to deal with: More

by deannaamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Shannon
Aug 29, 2023 -

McGrath Lexus of Westmont responded

Deanna, we're extremely glad to hear about your excellent five star experience with our team and services! We appreciate you taking the time to share your kind words, along with your amazing feedback! McGrath Lexus of Westmont looks forward to serving you for years to come!

August 21, 2023

The dealer was very courteous and prompt. Servicing was done in timely fashion and was done to my satisfaction More

by bskenkare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Arquines
Aug 29, 2023 -

McGrath Lexus of Westmont responded

Hello, we're dedicated to keeping up the good work and ensuring your satisfaction! Should you need anything else or have more feedback, we're all ears! McGrath Lexus of Westmont looks forward to serving you for years to come!

August 20, 2023

Many thanks to the professional, friendly staff at McGrath Westmont. I want to send extra kudos to Dean, in the service department. I came in with a decorative door panel issue, and Dean helped me o More

by cremari
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Aug 29, 2023 -

McGrath Lexus of Westmont responded

Hello, we're all smiles reading your review! Many thanks for your kind words and for supporting us! We appreciate you taking the time to share, as well as your loyalty! The McGrath Lexus of Westmont family looks forward to your next visit with us soon!

August 13, 2023

Service was completed in estimated time and future needs clearly explained along with cost estimates More

by thed49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Shannon
Aug 14, 2023 -

McGrath Lexus of Westmont responded

Hello, our team is delighted to hear about your wonderful experience with our team and services! We appreciate you taking the time to share with us as well, your feedback means the world! The McGrath Lexus of Westmont family looks forward to your next visit with us soon!

August 07, 2023

Once again, my experience was nothing short of delightful. Everyone at the dealership is very professional, courteous, and always willing to go the extra mile on my behalf. Thank you so very much. More

by terrencejhancock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Scala, Dean Bustami
Aug 08, 2023 -

McGrath Lexus of Westmont responded

Terrence, we're thrilled to hear about your delightful five star experience with our team and services! We appreciate you taking the time to share and present your feedback, as it means the world to us! The McGrath Lexus of Wesmtont family looks forward to your next visit with us soon!

August 05, 2023

The he service department is exceptional . Dean Bustami is the best . The service is always fast and honest More

by lilyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rita Barkstrom, Dean Bustami
Aug 07, 2023 -

McGrath Lexus of Westmont responded

Hello, we're overly delighted to hear about your excellent visit with our team and services! Especially when working directly with some of our incredible team members! We appreciate your continued support! McGrath Lexus of Westmont looks forward to your next visit with us soon!

July 27, 2023

I’ve had such positive experiences with sales (Alan ⭐️⭐️⭐️⭐️⭐️) & everyone in service. Especially my service advisor, Arnold. Great with meeting my service needs & communication. No surprises. Very cou More

by annmarie1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Arquines, Maria Giampietro, Ben Kruchten, Aldo Datoli, Alan Stern
Aug 01, 2023 -

McGrath Lexus of Westmont responded

Annmarie, we're thrilled to hear about your excellent experience with our wonderful team members, especially Alan, he's truthfully the best! We appreciate your kind words, and will be sure to pass them along! The McGrath Lexus of Westmont family looks forward to your next visit with us soon!

July 21, 2023

Javier Perez is nice and excellent service. I would recommend to ask him for car service. More

by halina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Jul 24, 2023 -

McGrath Lexus of Westmont responded

Halina, we're delighted to hear about your wonderful experience with Javier, as well as the rest of our awesome team and services! We appreciate your support! The McGrath Lexus of Westmont looks forward to your next visit with us soon!

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