McGrath Lexus of Westmont - Service Center
Westmont, IL
639 Reviews of McGrath Lexus of Westmont - Service Center
Nick was consistent in keeping me informed about the status of my vehicle and the recommendations for the continued health of my car. He was thorough and informative about future discounts that I could status of my vehicle and the recommendations for the continued health of my car. He was thorough and informative about future discounts that I could take advantage of, for upcoming services that I’ll need on my vehicle. Overall, Nick was pleasant, professional, and helpful. I haven’t experienced a bad experience yet. More
Service department agent was courteous and friendly. Answered my questions. Told me approximately how long the service would take and kept me informed. Waiting room Pleasant, and had a good coffee bar. Answered my questions. Told me approximately how long the service would take and kept me informed. Waiting room Pleasant, and had a good coffee bar. Service area was spotlessly clean! More
I would have given 5 stars but I miss the little customer service niceties like washing your car, cleaning your mats after service. I also miss receiving a phone call from service consultant telling me wha service niceties like washing your car, cleaning your mats after service. I also miss receiving a phone call from service consultant telling me what if any issues there are and the cost. This time I received ridiculously long confusing texts that never even got to any point. Which resulted in me getting frustrated and angry with my service consultant. Communication was an absolute nightmare. More