McGrath Lexus of Westmont - Service Center
Westmont, IL
407 Reviews of McGrath Lexus of Westmont - Service Center
The service department at McGrath Lexus of Westmont always goes above and beyond for its customers. I truly appreciate the dedication, communication, and the opportunity to not only learn about my car always goes above and beyond for its customers. I truly appreciate the dedication, communication, and the opportunity to not only learn about my car but also the knowledge these advisors have. More
Great Customer Service - Really good folks to do business with! There's a Lexus dealer 5" from my house, but I travel 30" to get service here, where I bought my RX350. Paul Tuffner was great to work with i with! There's a Lexus dealer 5" from my house, but I travel 30" to get service here, where I bought my RX350. Paul Tuffner was great to work with in getting routine service completed promptly and efficiently. Brad Bartholow (Service Dept Manager) was very helpful in getting assistance from Lexus on an expensive, out-of-warranty, repair. There's never any upselling pressure for unnecessary maintenance. These folks really strive to keep you satisfied and earn your repeat business. I've had all my maintenance done here, and there's no reason to change! Recommended! More
Service guy was not helpful and was condescending. Usually very professional and somewhat nice. I did not feel as if my business was appreciated. Usually very professional and somewhat nice. I did not feel as if my business was appreciated. More
I came in without an appointment and not only did they finish my car the same day but it was given back to me extremely clean. Javier was very professional and helpful. Even the greeters in the lane smile finish my car the same day but it was given back to me extremely clean. Javier was very professional and helpful. Even the greeters in the lane smiled and made me feel welcomed. Couldn’t ask for a better experience! More
This was a figurine maintenance. McGrath Lexus service was great as usual. The advisor answered all questions. The wait time was approximately same as mentioned. McGrath Lexus service was great as usual. The advisor answered all questions. The wait time was approximately same as mentioned. More