
McGrath Nissan
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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This was the second purchase of a new Nissan from McGrath that i have made in 13 years. I choose to go back to McGrath because of my pervious new car purchase 12 years ago. They are by far the best car dea that i have made in 13 years. I choose to go back to McGrath because of my pervious new car purchase 12 years ago. They are by far the best car dealership to do business with. Starting with Molly McGrath who helped me online and at the dearlership, to Ryan Petrulakis who made the whole experience pleasurable and is #1 in my book, to Manny Crisostomo who gave me financing that exceeded my expectations. The customer service and care that McGrath showed me was the reason i purchased my car from them. I would HIGHLY recommend McGrath Nissan to anyone looking to buy. Your are truly made to feel like one of the family. Thanks McGrath! More
got transmission replaced under warranty. vehicle started making loud vibrating sound, car would hesitate around 30 miles per hour. was told to replace transmission mount and would start from there. they cou making loud vibrating sound, car would hesitate around 30 miles per hour. was told to replace transmission mount and would start from there. they could not figure it out. told me i already put a free transmission in it just get in your car and leave. More
I had contacted McGrath, Nissian in early Feb 2013, then a situation came up,which delayed my purchase. With that said, Ryan was very patient with me kept in touch and was not a pushy salesperson. Finally a situation came up,which delayed my purchase. With that said, Ryan was very patient with me kept in touch and was not a pushy salesperson. Finally made it to the dealership, he knew what I wanted and he listen to me, go figure a sales person that LISTEN'S. I was given a good deal from Ryan and Keith the general manager, I feel I got a good deal. Best of all I love the car. Thanks Ryan for your help and patience's. More
Everyone at dealership was friendly & helpful. I was called at home a few days after purchase to see if I had any questions or concerns. I might haved saved a couple dollars somewhere else, but the tre called at home a few days after purchase to see if I had any questions or concerns. I might haved saved a couple dollars somewhere else, but the treatment I received at McGrath Nissan more than made up for it. I would definitely recommend this dealership & Marco Lopez to anyone shopping for a new car. More
We appreciated the employees so much. They were not only friendly, but patient and informative. They gave us wonderful customer service and a good deal in a bad situation,. We are certain our daughter and friendly, but patient and informative. They gave us wonderful customer service and a good deal in a bad situation,. We are certain our daughter and boyfriend will be purchasing from them in a few short months as well. More
After a bad experience at another dealership, I called McGrath Nissan and talked with Tony. He was professional, friendly and very accommodating. I went in, he worked my daughter and me on all the request McGrath Nissan and talked with Tony. He was professional, friendly and very accommodating. I went in, he worked my daughter and me on all the requests we had and provided a great deal on the car that she really wanted. I generally despise the car buying experience but this pretty good, quick and painless. The showroom is nice; not pretentious, and the sales guys were all friendly and professional. I highly recommend you call Tony Bochenek if you need a new car! More
I would definitley recommmend McGrath Nissan in Elgin Service dept. I was told by another service dept that I needed both front and back brakes. After bringing my truck to McGrath, I found out I only n Service dept. I was told by another service dept that I needed both front and back brakes. After bringing my truck to McGrath, I found out I only needed front brakes. The rear had 50% life left. I also had mentioned a hight pitch sound when I accelerated so I mentioned this toCindy as well. They discovered the timing chain was off. The other service dept failed to recongize this and told me "that's just the way it is". Because the timing chain required the truck being worked on for longer than 24 hrs, I was offered a service loaner, but more importantly Cindy and Keith contacted me along the way informing me on what was going on with my vehicle. Not only were they honest with work and pricing, they provided great follow up. I never had to wonder what was going on with my vehicle. If you are in the Elgin area and require any automotive work, do yourself a favor and bring your car into McGrath in Elgin. More
Usually the car buying purchase is stressful. McGrath Nissan made me feel at ease and removed any anxiety I had. They were thorough, polite, courteous and always gave me the impression that my best inte Nissan made me feel at ease and removed any anxiety I had. They were thorough, polite, courteous and always gave me the impression that my best interest is what mattered. I WASN'T JUST ANOTHER SALE. Not only did I get a great car at a reasonable price, I know have a new impression on what the car buying exprience should be when dealing with right dealer. More
I have been loyal Nissan Owner for number of years now as I own Nissan Altima and Nissan Quest. Recently, Mcgrath Nissan located in Elgin, IL sent me a letter requesting that my Altima is in high demand in I own Nissan Altima and Nissan Quest. Recently, Mcgrath Nissan located in Elgin, IL sent me a letter requesting that my Altima is in high demand in used car lineup and they are willing to offer me competitive pricing if I made a visit. If nothing works out at least they will offer me is an Oil change with car wash. I was excited with the price tag and wanted to stopby and see if I qualify and get to check out new line up of Altima. I went to dealer and I had forgotten to bring the letter they had sent me. The guys upfront told me don't worry about that and we will take of you. So, they prepared the quote and I took a test drive for some new Nissan lineups. As they gave me the quote but I didn't like the price so I decided not to take the offer. But now the guys were so rude to me and my wife saying that we need the letter for to get the free oil change. What a change in customer service from the time I went in Dealership with positive attitude, they completely flipped 360 and giving me run around for one free oil change. I could not believe how stingy they had behaved with me and could not be treated more disrespectful in my life. I was very disappointed when I talked to the Manager and even General Manager, Keith Kowalczyk. He told me flat that we can't do anything without the letter. As a courtesy, at least they could do is give me a better response than disrespected ill-treatment and run around. I would never visit that dealership again. Also, the customer service they offered since our offer didn't go through could not be any worse. I was very disappointed with their customer service. More
Horrible experience. Felt like I was being attacked. Car salesmen tried to get me to a lease a vehicle when I clearly told him multiple times I was not interested. He however would not leave it alone and sa salesmen tried to get me to a lease a vehicle when I clearly told him multiple times I was not interested. He however would not leave it alone and said "thats not a good enough reason" . Sales manager was arrogant and unfriendly. He basically said that I didnt know what I was talking about when the previous day I received an interest rate over 2 points lower then his. Did not work with you at all. He sat there and lectured me on what other people at other dealerships bought cars for, which I could care less what someone else at some other place bought their car for. Worst car buying experience. I walked out and went to Schaumburg and bought a new car, and received an interest rate over 3 points lower then what Elgin could provide. AVOID this dealership at all costs. More