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McGrath Nissan

Elgin, IL

4.8
205 Reviews
Welcome to the McGrath Nissan website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Nissan car, truck, or SUV you will find it here. We have helped many customers in or near Elgin, Streamwood, South Elgin, Bartlett, St. Charles and Campton Hills find the Nissan of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. McGrath Nissan has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. As a premier Illinois Nissan dealer, we have a huge selection of new and used vehicles from which to choose. McGrath Nissan online and offline customers enjoy vehicle specials every day. We offer Nissan service & parts, an online inventory, and outstanding financing options, making McGrath Nissan a preferred dealer serving Elgin, Streamwood, South Elgin, Bartlett, St. Charles and Campton Hills area Nissan buyers. Ready to set up a test drive? Visit our Streamwood area Nissan dealership in Elgin, IL today!
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2635 Auto Mall Dr

Elgin, IL

60124

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Showing 205 reviews

March 23, 2013

This was the second purchase of a new Nissan from McGrath that i have made in 13 years. I choose to go back to McGrath because of my pervious new car purchase 12 years ago. They are by far the best car dea More

by babsla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Manny Crisostomo, Ryan Petrulakis
March 22, 2013

got transmission replaced under warranty. vehicle started making loud vibrating sound, car would hesitate around 30 miles per hour. was told to replace transmission mount and would start from there. they cou More

by cisco13k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 10, 2013 -

McGrath Nissan responded

Nissan Motor Corporation authorized the replacement of the transmission after the client had a sub par repair done to the transmission by an independent repair shop in Texas which didn't fix the vehicle. The client then drove it back to Illinois still having the issue. We explained that going forward it would require a transmission mount and possibly more to complete the work, however the vibration had nothing to do with the internal operations of the new transmission. Nissan denied any additional free repair as the vibration was being caused by the worn out mount. When the client was told that repairs going forward wouldn't be free he became extremely belligerent. After trying to reason with him for a few minutes with no luck, we asked the client to leave.

March 20, 2013

I had contacted McGrath, Nissian in early Feb 2013, then a situation came up,which delayed my purchase. With that said, Ryan was very patient with me kept in touch and was not a pushy salesperson. Finally More

by dianemh55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Petrulakis
March 16, 2013

Everyone at dealership was friendly & helpful. I was called at home a few days after purchase to see if I had any questions or concerns. I might haved saved a couple dollars somewhere else, but the tre More

by abrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Crisostomo, Marco Lopez
March 16, 2013

We appreciated the employees so much. They were not only friendly, but patient and informative. They gave us wonderful customer service and a good deal in a bad situation,. We are certain our daughter and More

by hoolie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Crisostomo, Marco Lopez
March 02, 2013

After a bad experience at another dealership, I called McGrath Nissan and talked with Tony. He was professional, friendly and very accommodating. I went in, he worked my daughter and me on all the request More

by kmbrly210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bochenek
February 27, 2013

I would definitley recommmend McGrath Nissan in Elgin Service dept. I was told by another service dept that I needed both front and back brakes. After bringing my truck to McGrath, I found out I only n More

by mgenenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEITH AND CINDY
February 27, 2013

Usually the car buying purchase is stressful. McGrath Nissan made me feel at ease and removed any anxiety I had. They were thorough, polite, courteous and always gave me the impression that my best inte More

by mgenenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Petrulakis
February 18, 2013

I have been loyal Nissan Owner for number of years now as I own Nissan Altima and Nissan Quest. Recently, Mcgrath Nissan located in Elgin, IL sent me a letter requesting that my Altima is in high demand in More

by bashah78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jeff Marcus
Mar 05, 2013 -

McGrath Nissan responded

I am very sorry that this customer is unhappy with McGrath Nissan and my staff. We have and will continue to invite Mr. Shah back to get his free oil and filter change along with the free car wash. We simply require the coupon to be presented at that time to receive this free service as it is required in order to complete the work.

January 13, 2013

Horrible experience. Felt like I was being attacked. Car salesmen tried to get me to a lease a vehicle when I clearly told him multiple times I was not interested. He however would not leave it alone and sa More

by SWalker78
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Manny Crisostomo
Feb 19, 2013 -

McGrath Nissan responded

I am sorry that you felt that we pushed to hard in our attempts to assist you in purchasing a vehicle. When one of our sales staff starts out with folks that are looking for a car that we just recently sold they will always offer alternatives. With Nissan offering the large amount of incentives that they are, they will attempt to get you to your targeted monthly goal using all of Nissan's programs, of which leasing is one of them. Buying a new car can be a frustrating experience, I am sorry that we made it difficult on you. My apologies. If you would like to dicuss it further, please don't hesitate to give me a call. Scott McGrath, McGrath Nissan

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