McGrath Toyota of Iowa City

Sadly, the sales staff is saddled with the worst service department I have ever experienced. We only go for service when forced to such as in the case of factory recalls. Every time is an exercise in carel department I have ever experienced. We only go for service when forced to such as in the case of factory recalls. Every time is an exercise in carelessness and frustration. This time we took a car in on recall on Monday afternoon. They had the car all day Tuesday and at 5 we called THEM although they promised to call us when the car was done. “Oh yes, it’s finished”. By then it was too late for us to get there. Short story: 3 days at the dealer because they “forgot” to call us More

Kirk helped us out at the dealership. He was very professional. Polite, friendly, knowledgeable and accessible. We appreciate all the friendly faces at Toyota. We’ve been going to this dealership for professional. Polite, friendly, knowledgeable and accessible. We appreciate all the friendly faces at Toyota. We’ve been going to this dealership for at least 20 years. We got a good trade-in price, and a good deal on a new vehicle. I can highly recommend this dealership! More

We purchased a used vehicle from Toyota of Iowa City based on recommendations of family and friends who live in the Iowa City area, They gave it high marks, so we drove down from the Quad Cities to pur based on recommendations of family and friends who live in the Iowa City area, They gave it high marks, so we drove down from the Quad Cities to purchase a vehicle. Had the car for a week, noticed an oil leak after they had changed the oil. Took it to a local repair shop and they said the oil filter was cracked. Complained to Toyota, and they did pay for that. Two weeks later we notice that the brakes were squeaking and that that it was making a whining sound in the engine. This is after Toyota IC had fixed the back brakes (among other things) before selling it to us. Again, took it to a repair shop and were told that the front brakes needed to be repaired and that the alternator needed to be replaced. Supposedly Toyota did an "inspection" of the car before selling it to us. If they fixed the back brakes, why didn't they fix the front, and notice the other issues? We have had the car less than a month. Toyota of Iowa CIty refused to cover these expenses as they said we bought it as is. We've had the car less than 30 days. I don't expect a used car to be perfect, but I also don't expect to dump over $1,000 into the vehicle 3 weeks after buying it, That says a lot about thier service department and dealership. Again, we bought this car based on the "Good" reputation they have in the IC area. We asked to speak with a sales manager and/or owner and got the run-around from staff. Never actually was able to speak with either at any time; just the salesperson. Based on this experience, we will never purchase a car here again and will stick with the Toyota dealership in the Quad-Cities, with whom we have never had a problem. Highly doubt they will put this review on their review website. More

Excellent customer services !! They are super nice and work with you great. I have a Toyota where I live, but I rather drive to Toyota Iowa City for the attention and best service they have work with you great. I have a Toyota where I live, but I rather drive to Toyota Iowa City for the attention and best service they have More

Always a pleasure to work with Toyota of Iowa City. Just purchased 5th vehicle (all Toyota) from Shane Peden and now Mike Huber. Have referred Shane to several people. purchased 5th vehicle (all Toyota) from Shane Peden and now Mike Huber. Have referred Shane to several people. More

First class operation supported by a professional staff and customer friendly environment. Went above and beyond to secure the vehicle we wanted and the entire process was seamless. and customer friendly environment. Went above and beyond to secure the vehicle we wanted and the entire process was seamless. More

Great dealership. Just bought a 2021 4Runner. Derrius Loveless is the bomb. Took a lit of time to show me the bells and whistles, got my phone programmed to use my bluetooth. Just a good experience. H Loveless is the bomb. Took a lit of time to show me the bells and whistles, got my phone programmed to use my bluetooth. Just a good experience. Highly recommend them. More