
McGrath Volkswagen of Marion
Marion, IA
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Loved the guys at VW! Answered every question I had (which was a lot) and got me into a brand new ID.4 with an amazing payment Answered every question I had (which was a lot) and got me into a brand new ID.4 with an amazing payment More
Amazing! !!!! Abby is the BEST! She has sold me my last three cars. She makes it seamless and my car is delivered so I don’t have to step foot on the car lot! !!!! Abby is the BEST! She has sold me my last three cars. She makes it seamless and my car is delivered so I don’t have to step foot on the car lot! Something I appreciate. She always gives everyone else credit when sue is the person behind the scenes driving the process and making it seamless. Thank you to Jordan in sales as well who is equally as amazing! More
My air bag was installed quickly and it is great now. The guys were helpful and the coffee hot and smooth. I bought my VW there a few years ago and it is still ship shape. I highly recommend McGrath. The guys were helpful and the coffee hot and smooth. I bought my VW there a few years ago and it is still ship shape. I highly recommend McGrath. Thanks for asking. Kitty More
The worst buying experience ever. My daughter bought her first here and it has been a nightmare with one mistake after another on the paperwork. From putting the wrong year on the loa My daughter bought her first here and it has been a nightmare with one mistake after another on the paperwork. From putting the wrong year on the loan papers to ignoring the bank email for two weeks when there was a problem. Loan was finally finalized two days after loan due date. Thanks for the nightmare and we will not be back and will be sure to tell others to avoid all your dealers. Worst experience ever. More
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More