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McKenna BMW

Norwalk, CA

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632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

December 11, 2017

Very good job Arthur Szeto was very intelligent and patient. Great job! The team there at McKenna BMW did a great job the entire buying process for me. More

by Hugo Bothe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Dec 12, 2017 -

McKenna BMW responded

Hi Hugo, thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

December 11, 2017

Respectful I ran into a lot of issues with my car when I first purchased it and I really wanted to just return this car. McKenna BMW had Arthur call me and he wa More

by Aaron Croix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Dec 12, 2017 -

McKenna BMW responded

Hi Aaron, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're pleased to hear that Arthur was able to turn things around for you. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

December 11, 2017

Jonathan Phan Was my salesman. I don’t see his name in the options to select. But he made the experience of purchasing my first BMW a wonderful experience. Also Ma More

by Logan409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Phan, Marcos Saines
Dec 12, 2017 -

McKenna BMW responded

Hi Logan, Thanks for sharing your recent 5 star experience with Jonathan and Marco here at McKenna BMW! We're thrilled to read your review, and we'll make sure both of these gentlemen see this review. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 08, 2017

Very receptive and friendly. Daniel was most responsive . Unfortunately, the service department is not equipped with the required machine to perform the required service.. My 1995 BMW 740 could not meet smog More

by haroldT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Saldana
Dec 09, 2017 -

McKenna BMW responded

Hello Harold, Thanks for sharing your 5 star rating of Daniel here at McKenna BMW's service department, but we're sorry to hear couldn't help you further with your smog test. Please let us know if there's anything we can do in the future to assist with all things BMW sales or service. If you have any further feedback please feel free to email our service manager Armando Lopez. alopez@mckennacars.com Happy Holidays!

December 07, 2017

First time leasing Great experience! All in all, I was super satisfied and definitely recommend them. They even gave us lunch, which was the best cheeseburger I’ve had i More

by JX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tarkhanyan, Patrick Kim
Dec 08, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star leasing experience with both Patrick and Robert here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW! Welcome to the McKenna Family, and we're glad you loved your burger as well from the ///M Cafe. Enjoy the road ahead in your Ultimate Driving Machine!

December 06, 2017

Arthur is exceptional! I live a bit far from the dealership and was not able to return, but I had quite a bit of questions about my car. Arthur sent me a text message inviti More

by Henry Louie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Dec 07, 2017 -

McKenna BMW responded

Hi Henry, Thanks for sharing your continued 5 star encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 06, 2017

Wonderful wonderful Arthur answered so many questions for my husband and I! He deserves all the 5 stars reviews that he gets. We are very happy with McKenna BMW and their More

by BabyStepLouie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Dec 07, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your continued 5 star experience with Arthur and the rest of the team here at McKenna BMW! We're pleased to read that you're taking advantage of our flat bed delivery service, and we'd like to thank you and your husband for being a part of the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 04, 2017

Unforgettable! McKenna BMW is wonderful. I purchased my 320 a little over 2 years ago and I am still very pleased with the service I receive on each visit. I must sa More

by Dinh Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Dec 05, 2017 -

McKenna BMW responded

Hello Dinh, thanks for sharing your continued 5 star experience with Arthur and the rest of the team here at McKenna BMW! Thanks for being a part of the McKenna Family, and we hope you're enjoying every mile in your Ultimate Driving Machine. We sincerely look forward to seeing you in our store anytime in the future. Have a happy Holidays!

December 04, 2017

Love my X3! I would like to give 5 stars to Arthur for an excellent service when I recently leased my X3 BMW. I love the car. He even came to my home to help me w More

by Lily Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Dec 05, 2017 -

McKenna BMW responded

Hi Lily, Thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW X3! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

December 03, 2017

Purchased Q5 with Joe Scott. Joe was extremely helpful with our car buying and made the process go smoothly. Even though finance took forever in preparing documents, he was patien More

by Carfinance1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scott
Dec 04, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with Joe here at McKenna Audi! We're thrilled to read your review, and we'd like to congratulate you on your Audi Q5. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

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