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McKenna BMW

Norwalk, CA

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rated
632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

December 02, 2017

Routine oil & checkup Personnel have always been courteous, friendly and efficient. Have always left the dealership feeling that they appreciate my business I will consider More

by Old duffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lina Chun, Armando Lopez
Dec 03, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Armando and Lina here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

December 02, 2017

Screen malfunctioning Mr Guy Son is by far the most helpful service advisor. He was in constant communication with updates. He was profeddoonal and courteous and attentive. More

by Nicolas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Nhean Son
Dec 03, 2017 -

McKenna BMW responded

Hi Nicolas, Thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

December 01, 2017

Wonderful, seamless experience with James Easiest transaction to receive our desired car with the terms we were happy with. All done over the phone through a few calls, a few forms filled out More

by srgin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Guan
Dec 03, 2017 -

McKenna BMW responded

Hello, thanks for sharing your recent 5 star experience with James here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing McKenna, and we trust you're enjoying the road ahead in your Ultimate Driving Machine! Happy Holidays!

December 01, 2017

Selection was painless; closing out was excruciating. James was really good at helping me identify and select the features I wanted. He was patient and willing to spend as much time with as possible. He More

by 40eBeliever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Guan
Dec 03, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent positive experience with James here at McKenna BMW! We're pleased to read your review, and we've noted your feedback for improvement as well. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays. We sincerely look forward to seeing you in our store anytime in the future!

November 30, 2017

Pleasant Experience My friend Frank and I came in to look at cars and Arthur ended up helping us. It was a great experience overall because I have been out on military le More

by Billy Russo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Nov 30, 2017 -

McKenna BMW responded

Hi Billy, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! Thank you for your service Sir, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead, and thanks for choosing McKenna!

November 30, 2017

Loved my experience Excellent service. I was very impressed with everyone here at McKenna BMW. I came in looking for a 3 series but was able to go home with a 530e! I lov More

by Ralph Dibny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Nov 30, 2017 -

McKenna BMW responded

Hi Ralph, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW 530i. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

November 30, 2017

Wonderful experience She is amazing she helped us I got the best car she was fast in paperwork and also to send a car for us ! Amazing ty Victoria More

by Emil33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Huang
Nov 30, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with Victoria here at McKenna BMW! Enjoy the road ahead in your Ultimate Driving Machine, and thanks for choosing us here at Mckenna. We sincerely look forward to seeing you in our store anytime in the future!

November 29, 2017

sicckk experience I love McKenna BMW. I had an awesome experience buying my awesome car. I love my car. Thanks Arthur and the team at McKenna BMW. More

by VictorWang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Nov 29, 2017 -

McKenna BMW responded

Hi Victor, thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your review here on Google, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

November 29, 2017

I LOVED THE EXPERIENCE! I would give McKenna BMW 10 Stars if I could! The experience I had here was more than I would ever expect at a dealership. I usually hate buying cars More

by Martin Spartan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Nov 29, 2017 -

McKenna BMW responded

Hi Martin, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW M3. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

November 29, 2017

CAR SERVICE AND ADVISOR I scheduled an appt. with Guy at McKenna to service my 7 series. From the begining it was an aweosme experience. Guy was on top of everything from g More

by EMILIO A PEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Nhean Son
Nov 30, 2017 -

McKenna BMW responded

Hello Emilio, Thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

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