McKenna Porsche
Norwalk, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 120 reviews
McKenna Porsche has very nice & friendly salesman. From the moment we arrived we were treated with respect by Heavens Pan. We were shown several Macan’s. We are very happy with our purchase. From the moment we arrived we were treated with respect by Heavens Pan. We were shown several Macan’s. We are very happy with our purchase. More
I recently leased a 911 Targa. This is the eighth Porsche I have purchased or leased from McKenna Porsche. I worked with Tim Churchill to order the Targa from the factory. The proc This is the eighth Porsche I have purchased or leased from McKenna Porsche. I worked with Tim Churchill to order the Targa from the factory. The process was seamless. I have worked with Tim numerous times in the past. He is always personable and knowledgeable; a true professional. The entire organization from sales to finance to service has always been responsive and pleasant to work with. I have referred McKenna Porsche to numerous people and will continue to do so! Keep up the great work! More
Every person i dealt with (sales, finance, etc. ..) was responsive, professional and friendly. There were no "games' just a very straight forwad transaction. ..) was responsive, professional and friendly. There were no "games' just a very straight forwad transaction. More
We found a vehicle that we liked that was advertised by McKenna Porsche. From the very beginning, our sale representative Jakob was very helpful and a straight shooter. We also spoke with Stephen, the sa McKenna Porsche. From the very beginning, our sale representative Jakob was very helpful and a straight shooter. We also spoke with Stephen, the sales manager, who was equally helpful. You can tell he is hands on at the dealership, as he was able to assist us in the following days, while Jakob was out. Once we got the car home, we noticed a flaw with the front windshield. Without any pushback, they were able to sent a loaner to our house with a flatbed tow truck, pick up our car, repair the issue, and use the same method to deliver our vehicle and pick up their loaner. This is a service that I have never experienced, not at Mercedes, BMW, or any other dealership. Overall, we have nothing but positive comments and praise for this leadership. They are small, but mighty in the type of service that they provide! Thank you! More
The staff is very helpful and knowledgeable . Omar made the purchasing process as painless as possible. I highly recommend McKenna Porsche. Thank you!! Omar made the purchasing process as painless as possible. I highly recommend McKenna Porsche. Thank you!! More
This the third car we’ve purchased from McKenna -one BMW and two Porsches. It was a pleasure dealing with Dominic Torres, who shepherded us through our deal. He explained the main features of the car and he and two Porsches. It was a pleasure dealing with Dominic Torres, who shepherded us through our deal. He explained the main features of the car and helped me link my Porsche account and set up Apple CarPlay. Really, the only thing left for me to do was program the garage door opener when I got home. I’d highly recommend McKenna Porsche and Dominic for your next car purchase. I’d also like to add a special shout out to Geraldine Stowells in the service department who tracked down a small tire compressor that was accidentally left out of the car. She found it and got it to me the next day. Very much appreciated! More
Best experience buying a new car at a dealership and I have purchased many in my years. I was interested in a car they had on the lot when I arrived the car was out front waiting for me and I was met at have purchased many in my years. I was interested in a car they had on the lot when I arrived the car was out front waiting for me and I was met at the door by Sam. We took a test drive and Sam knew everything about the car no matter what questions I had he had an answer. I was able to deal with Sam during the purchase negotiation. I was not handed off to a slick fast talking closure type person. I prefer to deal with the same person from start to finish and that was deal at Mckenna. They were also very good about following with me a couple of days after and set up a tech walk through of the car. Best people to deal with. More
I purchased a used 2022 Mercedes-Benz CLS 450 from McKenna Porsche. While the buying experience itself was pleasant, the customer service after the sale was extremely disappointing. Almost immediat McKenna Porsche. While the buying experience itself was pleasant, the customer service after the sale was extremely disappointing. Almost immediately after purchasing the vehicle, the air conditioning stopped working during temperatures exceeding 100 degrees. McKenna Porsche had supposedly inspected the vehicle before selling it, so it was concerning that such a significant issue appeared right after I drove it off the lot. Instead of taking responsibility and helping resolve the problem, McKenna directed me to Mercedes because I had purchased an extended warranty. Mercedes could not get me in promptly, which left me without a safely usable vehicle for the weekend. After spending this much money on a luxury vehicle, along with nearly $6,000 for an extended service contract, I expected far better support. They also did not even provide a full tank of gas when I purchased the vehicle. That may seem minor, but combined with everything that happened immediately afterward, it reflects the overall lack of care once the sale was completed. A dealership’s true level of customer service is revealed when something goes wrong. Unfortunately, my experience with McKenna Porsche was that once the paperwork was signed, I was no longer their concern. More


