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McKenzie Buick GMC

Milton, FL

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Employees
Reviews
Vehicles
4.8
1,648 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,648 reviews

June 20, 2025

This was a very good experience! From the very cordial welcome coming from the McKenzie Manager to the helpful and knowledgeable salesman, I had one of the most pleasurable car buyin More

by JOANNHARDY1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHAEL HONISH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2025

I wish if i can give zero star ,that place has a worst manager his name is mike very rude has no mercy , i went there so they can fix the leak in my engine and power steering, i paid $3800 . My car sta More

by smsm2009.ah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasy ,and mike the general manager , Steve Huber
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Jun 19, 2025 -

McKenzie Buick GMC responded

We hate to hear that your experience was not positive. We did investigate this issue, and your original repair order was discounted significantly. Your vehicle is 17 years old. When they did the work on your vehicle, they told you they would try and fix your issue but doing work on a vehicle that old, there is no guarantee it will fix ALL the issues with the vehicle. Some facilities will not even take in a vehicle that old because of this reason but our service manager truly wanted to help you. The repair we did, we put it back on the rack and doubled checked that it was fixed correctly. We unfortunately cannot do the work for "free" as you would like because the parts and technician cost money. You wanted us to fix this next repair for no charge, we simply cannot do that. You were sitting in our technicians bay, which is a safety hazard so Mike asked you to leave. Then you parked your vehicle behind the bay and would not move while recording our personnel without their permission which is harassment and was making them extremely uncomfortable. That is something that we do not allow so we had the cops ask you to please leave the premise since you refused to leave. We wish this experience could have been different, but unfortunately there is no way we can do all the work to your 17 year old vehicle for free, we did however give you the best discount we possibly could and told you we would discount the second repair but you did not like that answer.

June 17, 2025

This was one of the fastest deals we have had put together. The salesman was excellent. More

by d_umbel
Recommend Dealer
Yes
Employees Worked With
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

McKenzie Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2025

Very smooth transaction. Helpful, knowledgeable. Great experience! Will definitely return to these folks! Great job. More

by bL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TAYLOR STEWART
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2025

Thanks to Josh, Taylor and others at McKenzie that worked together for our new car purchase. More

by HI10PEANUT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TAYLOR STEWART
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA KNAFEL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Jun 17, 2025 -

McKenzie Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing McKenzie Buick-GMC and we hope to see you again soon!

June 14, 2025

The service was very professional and the whole process was executed very smoothly from beginning to end. More

by dshuler53
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAYLOR STEWART
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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Jun 14, 2025 -

dshuler53 responded

Thanks to everyone for your wonderful service and attentiveness. We were so imoressed by the professionalism and expedicious way everything was handled. Thanks to everyone involved.

June 13, 2025

McKenzie Motors Buick GMC provided my wife and I with top notch service when buying our 2025 GMC Acadia and Sierra AT4s. They have the best prices in the Pensacola/Milton area and offered us the best value o More

by kalemburket
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL HONISH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

McKenzie Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2025

Taylor was a pleasure to work with ! They were very considerate. I Feel As though I got a GREAT DEAL! More

by bobmaggard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TAYLOR STEWART
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

McKenzie Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at McKenzie Buick-GMC! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2025

Great reception up on entering the front door, and the paperwork was faster than I expected. Overall I'm well please and everything, everyone was on point with the transaction. More

by hank5willia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA KNAFEL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

McKenzie Buick GMC responded

Thank you so much for your positive comments about McKenzie Buick-GMC! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2025

2nd GMC truck I have purchased from here. Great purchase experience! Everyone friendly and cordial! More

by 55JAROW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

McKenzie Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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