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McKenzie Buick GMC

Milton, FL

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Employees
Reviews
Vehicles
4.8
1,735 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,735 reviews

October 30, 2025

A quick clean transaction with capable sales and finance people. Dealership has adequate inventory. Finance options were provided late in the buying process. More

by secgator1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TAYLOR STEWART
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2025

Tyler did a great job! Super professional and very knowledgeable! Made our visit to the dealership a great experience More

by TIMPYEATT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

McKenzie Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

October 23, 2025

Wonderful experience buying my new GMC! !! Carleigh was pleasurable, fun, and got me exactly what I wanted without any sort of undue pressure. Financing was quick and easy and we were out More

by RUSSELL.R.BLACKWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CARLEIGH FOWLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2025

Had the vehicle I wanted in stock and the General Manager offered a great price on it. More

by MWHALEN58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLEIGH FOWLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

McKenzie Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 18, 2025

Kasey in repair office was great on taking care of our vehicle rants. Thank you very much Kasey . Very professional and makes things hsppen More

by RandyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey M Herron
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Oct 22, 2025 -

McKenzie Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2025

It was a pleasure meeting you Taylor when I came to make the purchase of my Nissan Rogue SV. More

by Ms.Harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
4.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER MOORE
4.0
This rating includes all reviews, with more weight given to recent reviews.
TAYLOR STEWART
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

McKenzie Buick GMC responded

Harris, we're happy to hear you had such a positive experience with Taylor! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2025

the price was good and the staff were excellent to deal with. i would use this dealer again More

by WILL.STRICKLAND40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CONNER BYBEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

McKenzie Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2025

From the moment we arrived everyone was awesome! Tyler met us at the door and answered all of our questions and was just an excellent salesperson! More

by DAPHNEKLEINER1133
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

McKenzie Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

It was a pleasure working with Tyler and the other guys that helped me out More

by EDREWS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2025 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 29, 2025

Matt Brown is the most honest salesman I’ve ever come across. What I have a problem with is Kevin the finance guy. I had asked for PenAir federal credit union. PenAir was 5.16 percent interest rate More

by ROBBYZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

McKenzie Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Oct 03, 2025 -

ROBBYZ responded

Refund my Extended Warranty I cancelled!! If you want me to service my “Brand New ”2025” You want me to wait 3 months for a refund? That isn’t happening! I paid for it in the loan and making payments on a EXTENDED WARRANTY THAT I CANCELLED!!! 👉🏻I’m NOT WAITING 3 months! REFUND MY MONEY👈🏻 Robert & Brenda Zaks

Oct 03, 2025 -

McKenzie Buick GMC responded

Mr. Zaks, We do not keep the money funded to us through your lienholder for your warranty. You bought a warranty with a company that sells extended warranties that we are licensed to sell finance products with, but the money is not kept in house. This was explained to you when you purchased your products who the warranty company was that issued the warranties you opted to purchase for your vehicle. We do not control the timeline but with your vehicle being financed, the refund is always back to your lienholder and should not be issued to you directly. We are able to login to the JM&A system, and we did verify your warranty was cancelled on 10/1/2025 as you requested. We do not control when the refund is issued.

Oct 03, 2025 -

ROBBYZ responded

That’s the last time I deal with Kevin “The Finance Guy” I canceled the extended warranty before 10-1-25 and you confirmed it!! Now it’s 10-12-25!! I’ll have my OWN BANK DO THE FINANCING WITHOUT YOU!! Again I SAVED $200 a month by going to my own bank “PENAIR” at 5.16% instead of the one YOU PICKED FOR US👈🏻 And oh you’ll save $1,000 bucks!! Your loan was 7.16% it doesn’t take a rocket scientist to figure that one out! We saved way more than a $1,000 by going to PenAir. I will have my Truck serviced and NEW TRUCK AT STEP ONE BUICK GMC AND CADILLAC DEALERSHIP IN PENSACOLA! You're such a con! Smile in peoples faces while getting them for all you can!!! We told you that we both were disabled Veterans and been ripped off by another car dealership!!! And wanted to be treated better because we were sick of being ripped off. Yet here you are drooling at another sucker! Well I got news for you? My wife and I are NOT SUCKERS!! I’ll leave it at that! Somethings are better left unsaid!

Oct 03, 2025 -

McKenzie Buick GMC responded

Please advise when you requested the warranty to be cancelled and I will check the cancellation date that it was sent to JM&A. We can only see when it was cancelled in their system but would be more than happy to research this and see if someone dropped the ball. Thank You

Oct 10, 2025 -

ROBBYZ responded

Here it is October 10th 2025! A month later AND NO REFUND ON MY EXTENDED WARRANTY!! 👇🏻😎👇🏻 Snake oil Salesman 👇🏻😎👇🏻 “Kevin The Finance Guy” Refund My Wife and I MONEY FOR THE EXTENDED WARRANTY WE CANCELLED IMMEDIATELY AFTER BUYING THE TRUCK IN EARLY SEPTEMBER!!! Snake Oil Salesman “Kevin The Finance Guy” We will never ever finance another vehicle that “Snake Oil Salesman” “Kevin The Finance Guy” handles” To think that a con works at McKenzie GMC Buick and Cadillac in Milton 🙄 What a con man!

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