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McKenzie Buick GMC

Milton, FL

Overview
Employees
Reviews
Vehicles
4.8
1,729 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,729 reviews

October 05, 2025

From the moment we arrived everyone was awesome! Tyler met us at the door and answered all of our questions and was just an excellent salesperson! More

by DAPHNEKLEINER1133
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2025

It was a pleasure working with Tyler and the other guys that helped me out More

by EDREWS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2025

Matt Brown is the most honest salesman I’ve ever come across. What I have a problem with is Kevin the finance guy. I had asked for PenAir federal credit union. PenAir was 5.16 percent interest rate More

by ROBBYZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

McKenzie Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Oct 03, 2025 -

ROBBYZ responded

Refund my Extended Warranty I cancelled!! If you want me to service my “Brand New ”2025” You want me to wait 3 months for a refund? That isn’t happening! I paid for it in the loan and making payments on a EXTENDED WARRANTY THAT I CANCELLED!!! 👉🏻I’m NOT WAITING 3 months! REFUND MY MONEY👈🏻 Robert & Brenda Zaks

Oct 03, 2025 -

McKenzie Buick GMC responded

Mr. Zaks, We do not keep the money funded to us through your lienholder for your warranty. You bought a warranty with a company that sells extended warranties that we are licensed to sell finance products with, but the money is not kept in house. This was explained to you when you purchased your products who the warranty company was that issued the warranties you opted to purchase for your vehicle. We do not control the timeline but with your vehicle being financed, the refund is always back to your lienholder and should not be issued to you directly. We are able to login to the JM&A system, and we did verify your warranty was cancelled on 10/1/2025 as you requested. We do not control when the refund is issued.

Oct 03, 2025 -

ROBBYZ responded

That’s the last time I deal with Kevin “The Finance Guy” I canceled the extended warranty before 10-1-25 and you confirmed it!! Now it’s 10-12-25!! I’ll have my OWN BANK DO THE FINANCING WITHOUT YOU!! Again I SAVED $200 a month by going to my own bank “PENAIR” at 5.16% instead of the one YOU PICKED FOR US👈🏻 And oh you’ll save $1,000 bucks!! Your loan was 7.16% it doesn’t take a rocket scientist to figure that one out! We saved way more than a $1,000 by going to PenAir. I will have my Truck serviced and NEW TRUCK AT STEP ONE BUICK GMC AND CADILLAC DEALERSHIP IN PENSACOLA! You're such a con! Smile in peoples faces while getting them for all you can!!! We told you that we both were disabled Veterans and been ripped off by another car dealership!!! And wanted to be treated better because we were sick of being ripped off. Yet here you are drooling at another sucker! Well I got news for you? My wife and I are NOT SUCKERS!! I’ll leave it at that! Somethings are better left unsaid!

Oct 03, 2025 -

McKenzie Buick GMC responded

Please advise when you requested the warranty to be cancelled and I will check the cancellation date that it was sent to JM&A. We can only see when it was cancelled in their system but would be more than happy to research this and see if someone dropped the ball. Thank You

Oct 06, 2025 -

ROBBYZ responded

The team at McKenzie is excellent. Matt Brown is a “Class A Friend and Salesman. You on the other hand KEVIN THE FINANCE GUY” are a “Snake Oil Salesman” I wouldn’t let my Grandmother finance anything through you! You have excuses for excuses. My drill instructor told me once. He said Private, Excuses are like xxxxxxxx Everyone has one and they all stink!! And you’re the winner!! Refund our money Kevin the finance guy👈🏻

September 28, 2025

Matt and the rest of the team were engaging. There were some unexpected challenges and the team rolled with the punches. More

by JEREMY.ORR
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

McKenzie Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2025

They were very helpful and stayed late after closing to finish our paperwork. They are all extremely friendly and helpful. I will always buy my cars there. More

by jeff@cutsbyus.com
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

McKenzie Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2025

I am very pleased wih my experience once again at Mckenzie motors in Milton Florida More

by spook96d1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAYLOR STEWART
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLEIGH FOWLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
CONNER BYBEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

McKenzie Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2025

The entire staff was helpful and friendly and made the process very easy. There was never any pressure to purchase. More

by MIKEMIZELL63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

McKenzie Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Always a great experience at McKenzie Motors. Top class service from start to finish. Had me in and out within an hour and on the road with my brand new AT4 Sierra. Thanks again McKenzie!! More

by AustinGMC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cortney Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAYLOR STEWART
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLEIGH FOWLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
CONNER BYBEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

McKenzie Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at McKenzie Buick-GMC! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2025

Everyone there was incredible! !! Had an awesome experience! We will recommend McKenzie Motors to our family and friends. More

by adwilcox.400
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 15, 2025

It was a pleasure to meet the staff and the sales person was very informative the dealership clean and well maintained the hole staff treated me like I was welcome thanks to all for your time 😃 More

by BRYANT_G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cortney Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER MOORE
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLEIGH FOWLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

McKenzie Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. Thank you, and have a fantastic day!

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