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McKenzie Buick GMC

Milton, FL

4.8
1,647 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,647 reviews

November 28, 2020

McKenzie motors for the win! The car I wanted, great price, excellent buying experience, great customer service and cookies!! My daughter had a similar experience a couple of years prior. More

by purplerose65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (Chief) Tillman
Dec 02, 2020 -

McKenzie Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We do hope we can be of assistance in the future. Take care!

November 28, 2020

Mike Norwood was very helpful in showing me all the features and benefits on my new vehicle. He was very to the point and made the process easy for me. More

by MORGANHOWE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike norwood
Dec 02, 2020 -

McKenzie Buick GMC responded

We're glad to hear you found our staff Mike was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2020

In and out in an hour. Oil, filter, lube (?) rotate tires. Clean showroom and customer waiting area. Good people to do business with. No issues. More

by MCCRARYPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lewis
Dec 03, 2020 -

McKenzie Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2020

Excellent customer service. I had a minor issue with my new vehicle and the day after I bought it they took care of it immediately. More

by JA1616
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lloyd Hemenway, Kimber Giallanzo
Dec 03, 2020 -

McKenzie Buick GMC responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.

November 23, 2020

Courteous, friendly service. Kimber was helpful and not pushy with a sells pitch. She offered to drive me to get my old Title because my old vehicle was being serviced. Service on my old vehicle was quick. More

by SPERR1061
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimber Giallanzo
Nov 29, 2020 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

November 23, 2020

Warranty repair work. Part ordered and arrived as expected. Appointment made and install was done in a timely manner. Customer service top notch. Thank you More

by ACSMITH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lewis
Nov 29, 2020 -

McKenzie Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2020

Dave was great. Kept me informed throughout the process and did everything I asked. Kevin S. Was also excellent to work with. I would absolutely recommend McKenzie Motors to anyone. More

by Cth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore, David (Chief) Tillman
Nov 25, 2020 -

McKenzie Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for the recommendation, and have an amazing day!

November 22, 2020

I worked with Mike Wallace from the beginning of the process when I placed my order, till the end, when I picked up my 2021 Sierra 1500 AT4 two days ago. He is knowledgeable, competent and kept me info More

by ALABAMA SATISFIED CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

McKenzie Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 21, 2020

Once I figured out where to go and got checked in, people were very nice. Sign said to pull car in, but no concierge station out there to check us in. Wasn’t sure where to go and nobody to direct me. Check i More

by KNAUTA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lewis
Nov 25, 2020 -

McKenzie Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 20, 2020

Great customer service. Jeremy was great. Brought vehicle in for intermittent issue with tail light. They diagnosed it quicky and fixed it in a timely manner. More

by Kevin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Hemenway, Mark Gilmore, Terrell Jordan, Jeremy Lewis
Nov 25, 2020 -

McKenzie Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mckenzie Buick-GMC

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