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McKenzie Buick GMC

Milton, FL

4.8
1,623 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,623 reviews

November 06, 2020

This dealership had exactly what we were looking for. They were professional courteous and efficient in the transaction and it could not have been easier. We would recommend this dealership and Mr.Walla More

by MJWCDN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

McKenzie Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2020

Chief was a great salesman And helped me get into my dream truck ! I would recommend him to anyone looking for a vehicle. Great service More

by TYLERBLACKBURN1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David (Chief) Tillman
Nov 10, 2020 -

McKenzie Buick GMC responded

Congratulations on your new truck! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2020

Both David and Kimber were very professional; answering all my questions, no pressure tactics. I was able to test drive several vehicles and take my time choosing what I wanted. They were patient and unde More

by MGEORGI1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin, Mark Gilmore, David (Chief) Tillman, Kimber Giallanzo
Nov 12, 2020 -

McKenzie Buick GMC responded

We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear you had a comfortable buying experience with David and Kimber. Please let us know if there is anything else you may need from us; we're always happy to help. Congratulations on your new car!

November 04, 2020

Mark my salesman, the service staff, the finance department; everyone was exceptional. From looking, to test driving, negotiating a deal, financing, getting the Vehicle ready, and setting up my OnS More

by WRIGHTDREW80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gilmore, Mark Ciano II
Nov 12, 2020 -

McKenzie Buick GMC responded

Hi there, thank you for your kind words about our dealership and staff! Please let us know if there is anything else you may need from us; we're always happy to help. Have a fantastic day!

November 01, 2020

Excellent and honest customer service. Great follow up an friendly staff in all departments from the first purchase to every oil change or tire replacement. More

by LAKEANNMF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Carlson
Nov 10, 2020 -

McKenzie Buick GMC responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. We hope to see you again, and have a great day!

November 01, 2020

The best time I ever had buying a car treated like royalty 5star all the way my son says the same when they bought thanks again made my day More

by JRC148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Gilmore, Mark Ciano II, Terrell Jordan
Nov 11, 2020 -

McKenzie Buick GMC responded

We understand that shopping for a car can be a difficult and stressful process, so we're delighted to hear you had the best buying experience with us! Please feel free to reach out to us if you ever need anything else. Congratulations on your new car!

October 31, 2020

Our sales man was very nice, explained in a very clear way our doubts about the truck we wanted to buy and also everything about out the buying process. More

by SONLET07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : mike norwood
Nov 11, 2020 -

McKenzie Buick GMC responded

Hi there, we're glad to hear our sales staff took good care of you during your buying experience. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Congratulations on your new truck!

October 27, 2020

We purchased our car and are regulars servicing our vehicle. Service yesterday was incomplete and no apology at all. We understand if busy but tires were not checked and rotated and we paid same as n More

by JLEDENTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Carlson
Oct 28, 2020 -

McKenzie Buick GMC responded

If this service was not complete to your satisfaction as noted I would request you reach out to our service manager Kathy, I assure you she will make this situation right, and if for someone reason you would like to talk to myself I am the General Manager and I am in the store 6 days a week call and ask for Lloyd, together we will come up with a solution that will work for all parties. Thanks for you taking time to review us, and alerting us to this situation.

Oct 28, 2020 -

JLEDENTON responded

Thank you we will.

October 26, 2020

These folks are simply the best. My wife and I have each purchased a vehicle here over the last two months. They aren't pushy, they're fair, and it was simply the most pleasant car buying experience one can More

by JFLOWE1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike norwood, Terrell Jordan, Tom Gamewell
Nov 08, 2020 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a great day!

October 25, 2020

This was the first time IHad purchased a vehicle in 16 years, and the salesperson was very informative and helpful with the selection of my certified vehicle thank you. More

by CHERRYDOG88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David (Chief) Tillman
Nov 08, 2020 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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