Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

McKenzie Buick GMC

Milton, FL

Overview
Employees
Reviews
Vehicles
4.8
1,647 Reviews
Contact Dealership
View Awards

6500 Caroline St

Milton, FL

32570

Directions

By Type

Showing 1,648 reviews

November 20, 2020

Great customer service. Jeremy was great. Brought vehicle in for intermittent issue with tail light. They diagnosed it quicky and fixed it in a timely manner. More

by Kevin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Hemenway, Mark Gilmore, Terrell Jordan, Jeremy Lewis
Report | Print
Nov 25, 2020 -

McKenzie Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mckenzie Buick-GMC

November 19, 2020

Every time I take my car in I get it back with grease on my floor mats. Had my brakes done and I am still wondering if they did it right More

by GS.TERRY5
Recommend Dealer
No
Employees Worked With
Eric Carlson
Report | Print
Nov 19, 2020 -

McKenzie Buick GMC responded

I cannot apologize enough, at your convenience please reach out to myself Lloyd 850-623-3481, for an appointment with our detail department. This situation will be rectified immediately to your satisfaction. I will also have a meeting with the service department and go over this situation in detail. We appreciate your business and again apologize for this situation.

November 19, 2020

The technician, Ryan, who changed my truck’s oil was extremely friendly and helpful. The customer service was great and they worked very quickly during lunch. More

by rgallman75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - Technician, Eric Carlson
Report | Print
Nov 23, 2020 -

McKenzie Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 18, 2020

Overall positive experience. They had the vehicle I wanted and arranged for the installation of a bed cover I needed. I would recommend this dealership again. More

by NJENN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gilmore, Terrell Jordan, David (Chief) Tillman, Eric Carlson
Report | Print
Nov 21, 2020 -

McKenzie Buick GMC responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!

November 17, 2020

As always , the transaction was easy, fast and pleasant. The sales staff Mark and Woody always go out of their way to provide complete customer satisfaction. More

by Happypad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore, mike norwood
Report | Print
Nov 18, 2020 -

McKenzie Buick GMC responded

Hello, we're glad to hear that you had an easy buying experience with Mark and Woody. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Enjoy your new car!

November 16, 2020

Always love their service. Great people, great prices!! They treat you like you are truly valued as a customer and take great care of my vehicle! More

by WLSLOAN2980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Carlson
Report | Print
Nov 18, 2020 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2020

Great service as usual Service manager Eric is doing Great service as usual Service manager Eric is doing great job Pricing is ok Sale department is help and friendly Couldn’t be happier with my 2 More

by THOMASWICKHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Carlson
Report | Print
Nov 18, 2020 -

McKenzie Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2020

Tom was very helpful with the purchase of our truck. We drove 2 different models and decided on the Honda Ridgeline based upon the features and reliability of Honda. It was nice to be able to support our More

by Honda Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gamewell
Report | Print
Nov 18, 2020 -

McKenzie Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Thank you and take care!

November 13, 2020

All around the BEST service iv ever got from a car dealer/dealership. Mr tim is awsome and verry through!! I cant express how happy me and my family ate with our purchase!!! More

by DMGAMBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gamewell
Report | Print
Nov 17, 2020 -

McKenzie Buick GMC responded

s Hi, thank you for your kind review; we are happy to pass along your comments to Tim here at Mckenzie Buick-GMC! We hope to see you soon!

Nov 17, 2020 -

DMGAMBILL responded

Mr tom i ment not tim. That was a typo. Thank you!!

November 12, 2020

I drove over 2 hours to buy my car from this dealership; originally, I would have given them 5 stars until there was a paperwork error. They didn't complete the paperwork for my title correctly and wanted m More

by GOGATORS68
Recommend Dealer
No
Employees Worked With
Mark Ciano II
Report | Print
Nov 12, 2020 -

McKenzie Buick GMC responded

You have every reason to be upset this is not how we do business and there is no excuse for this incompetence, I will address with my business managers and ensure a situation like this never happens again. What should have happened is we dispatch a driver at our expense and take care of the entire process at a place and time that is suitable to you not suitable to my business managers. I apologize for this happening and next time feel free to reach out to myself Lloyd the General Manager/Partner. Thank you for bringing this to my attention and appreciate you taking time to write and review our team.

Nov 12, 2020 -

GOGATORS68 responded

Thank you for your quick response. Our check for the title was returned & I was sent a blank title application with no instructions included. I assume I need to take it to my local tag office ? Any instructions would be appreciated.

1
...
112
113
114
...
165