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McKenzie Buick GMC

Milton, FL

4.8
1,623 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,623 reviews

October 24, 2020

From originally finding the new Sierra 1500 online to driving away with a smile on my face. It was an awesome experience. Mark C. gave me a complete driving experience and finalized a fair price I was ve More

by ATJONES90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ciano II, David (Chief) Tillman
Nov 08, 2020 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 23, 2020

I bought a 2021 yukon denali. Since this is high demand and low availability vehicle, they had a take it of leave it attitude on the price. To get it, I had to pay full sticker price. I know I have a choic More

by Khowell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : mike norwood
Oct 23, 2020 -

McKenzie Buick GMC responded

Unfortunately with normal economics of supply and demand, these vehicles are very hard for us to get as well as keep in stock, with the factory being closed for many months limited supply and high demand has created the pricing the way it is. However some things were left out here, there was a trade involved and that we were very fair with and when this customer expected more for trade we were able to conform to their request and give more for the trade this can be construed different ways but normally if the trade value is not where the dealer needs to be they will take away from profit on the New vehicle, which in the case of this situation that is exactly what transpired. I personally witnessed this entire transaction and our team was more than professional and courteous in this situation and our management team was more than fair when it came to the trade valuation. We appreciate your business and taking time to write and rate us.

October 22, 2020

My car had a recall so I took it in. They didn’t have a loaner or rental available so I had to get some to come get me. They found several other things they recommended replacing to which I agreed. They co More

by KAYBRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Carlson
Nov 10, 2020 -

McKenzie Buick GMC responded

Thank you for letting us know about your recent visit to Mckenzie Buick-GMC. We'd like the opportunity to discuss this with you. Please reach out to us at (850) 623-3481 at your earliest convenience to discuss how we can turn your experience into a positive one. We hope to hear from you soon.

October 21, 2020

Great customer service, kept me informed of process to be preformed. Not sure on the quilt just yesterday the service was completed. Not sure why I have to answer in 25 word minimum survey. This can be irrit More

by GMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Carlson
Oct 25, 2020 -

McKenzie Buick GMC responded

Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our guests with the best automotive experience, so we appreciate your feedback on where we can improve. If there's anything else we can do to assist, please give us a call. We are always happy to help!

October 20, 2020

Very happy with my truck buying experience. I would recommend McKenzie to anyone that is considering buying a new vehicle. When it is time for me to buy again, I will return. More

by dwightpotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

McKenzie Buick GMC responded

Hello, thank you so much for your feedback! It's great to hear our team could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care!

October 19, 2020

Came in and Jared helped me find a great car. He was friendly and helped walk me and my mom through the process. It did not take long at all and I love my car! More

by SAMMS.CATHERINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Wendling
Oct 25, 2020 -

McKenzie Buick GMC responded

Hi, thanks for your feedback about our team. We're glad Jared could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

October 17, 2020

2 5 w o r d s a b o u t t h i s d e a l e r s h i p More

by BGJ5841
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Listed
Oct 25, 2020 -

McKenzie Buick GMC responded

Thank you for the five star rating. Please let us know if there is anything else we can do for you!

October 16, 2020

Great personalization on the part of the service team. High quality service for the problem that we were having. Eric stepped to the plate immediately. More

by JMGRPRIEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Carlson
Oct 25, 2020 -

McKenzie Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mckenzie Buick-GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2020

We buy our fleet vehicles from Mark Gilmore at McKenzie Motors. They always have a nice selection of vehicles at a reasonable price . Quick, hassle free , and a smooth buying process. Whether we pay cash o More

by NOELLE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore, mike norwood
Oct 25, 2020 -

McKenzie Buick GMC responded

Hi there, thank you so much for your positive comments about Mckenzie Buick-GMC! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again.

October 15, 2020

Very good car buying experience. Friendly and knowledgeable sales staff. They had the vehicle I wanted and it was very reasonably priced. Mike Norwood was very professional and knowledgeable of t More

by ELDRIDGE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mike norwood
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