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McKenzie Buick GMC
Milton, FL
1,622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 12:30 PM
Sunday Closed
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Showing 1,622 reviews
March 21, 2020
Great experience, Roberta is awesome getting us in and out in a timely manner. We appreciate McKenzie Motors, they are truly a wonderful dealership, very professional people and Lisa McKenzie is so frie out in a timely manner. We appreciate McKenzie Motors, they are truly a wonderful dealership, very professional people and Lisa McKenzie is so friendly More
by RSJVILLAGEKATS
Verified Customer
March 21, 2020
Great Customer Service Everyone is great to deal with and makes you feel welcome when you walk in the door. Glad I came back to this dealership and plan on buying all my ve Everyone is great to deal with and makes you feel welcome when you walk in the door. Glad I came back to this dealership and plan on buying all my vehicles from here from now on! More
by FLA_SCOUT
March 21, 2020
Quick and Easy My check engine light came on and I had an issue with the brakes not wanting to release like they should. Drove straight to the dealership and was tak My check engine light came on and I had an issue with the brakes not wanting to release like they should. Drove straight to the dealership and was taken right in....received the truck back the same afternoon, repaired and ready to go. More
by TDNOLES
March 20, 2020
Great salesman, professional didn’t waste my time. Easy to work with, no back and forth. One of the best buying experiences I’ve had. to work with, no back and forth. One of the best buying experiences I’ve had. More
by FLAFO2
Employees Worked With
Dave Tillman, David (Chief) Tillman
March 19, 2020
all around a great group of people I do not think I will ever buy a car from anyone else. All the way from the sales person to service I have had a great experience I do not think I will ever buy a car from anyone else. All the way from the sales person to service I have had a great experience More
by PCOLA2PA
Employees Worked With
Roberta Stuart
March 19, 2020
Long wait time with a scheduled appointment I had a scheduled appointment to patch a tire, took over 1.5 hours to complete. I schedule all my oil changes with McKenzie and they usually are done I had a scheduled appointment to patch a tire, took over 1.5 hours to complete. I schedule all my oil changes with McKenzie and they usually are done in 45-60 minutes. Do o not know why the tire took so long. More
by DHTH2000
Employees Worked With
Mark Gilmore
March 19, 2020
All of the staff were very friendly and helpful. I had a very pleasant experience with McKenzie Motors as a first time buyer. I'm likely to go to them again for future car needs. very pleasant experience with McKenzie Motors as a first time buyer. I'm likely to go to them again for future car needs. More
by KWILSON5697
March 17, 2020
I originally came into this dealership trying to look at a new Ford Explorer (google gave me the location when I searched for Ford). When I showed up, TJ helped me out and explained there weren’t any new F a new Ford Explorer (google gave me the location when I searched for Ford). When I showed up, TJ helped me out and explained there weren’t any new Ford’s here, but asked if I was interested in taking a look at GMC and Buick’s equivalents. TJ listened to everything I told him and subsequently, I really liked what he had to show me but I just didn’t think there was any way these vehicles would be in my price range. I thanked him and he was very courteous, at which point I continued my car search. All the other dealerships had relatively comparable prices up front, but I was very turned off by their approach to customer service. I very much wanted to give my business to TJ and the GMC team, so I reached back out to see if TJ could run me numbers as he had previously offered to me. After running the numbers, I was surprised to find he was able to give me a better offer than all the other dealerships, as GMC/Buick is typically slightly more expensive. In this case, I got a better car at a better price! Furthermore, I felt like TJ was there to help me every step of the way! It was obvious he wanted to ensure customer satisfaction, whereas the other dealerships I went to just made me feel like another number. I can’t thank TJ enough for his professionalism, and overall approach to selling my family and I our new car. We absolutely love the car and we are beyond impressed by the overall customer service experience provided by TJ and the entire staff! Thank you all very much, we will definitely be recommending friends and family to see TJ and your entire team!! More
by SCHMMI03
March 17, 2020
Great Sales & Service Initially started talking about a purchase over the phone. Made an appointment and they had the Truck on display when I drove in. John, our salesman Initially started talking about a purchase over the phone. Made an appointment and they had the Truck on display when I drove in. John, our salesman, was very helpful. After purchase John continued to contact me to see how the truck was doing and if I had any questions regarding operation of the vehicle (primarily technology package.) Yes I would recommend them (and I have!) More
by A394SAM
Employees Worked With
Mark Gilmore, Roberta Stuart, John Weidert
