McKenzie Buick GMC - Service Center

Great service as usual Service manager Eric is doing Great service as usual Service manager Eric is doing great job Pricing is ok Sale department is help and friendly Couldn’t be happier with my 2 Great service as usual Service manager Eric is doing great job Pricing is ok Sale department is help and friendly Couldn’t be happier with my 2019 GMC Denali HD 3500 More

This is the second round of vehicles that we have bought from McKenzie motors and we have been delightfully pleased both times. The staff is very friendly and helpful and helped us to find two good vehicles from McKenzie motors and we have been delightfully pleased both times. The staff is very friendly and helpful and helped us to find two good vehicles to meet our needs. More

Excellent and honest customer service. Great follow up an friendly staff in all departments from the first purchase to every oil change or tire replacement. friendly staff in all departments from the first purchase to every oil change or tire replacement. More

We purchased our car and are regulars servicing our vehicle. Service yesterday was incomplete and no apology at all. We understand if busy but tires were not checked and rotated and we paid same as n vehicle. Service yesterday was incomplete and no apology at all. We understand if busy but tires were not checked and rotated and we paid same as normal. More

My car had a recall so I took it in. They didn’t have a loaner or rental available so I had to get some to come get me. They found several other things they recommended replacing to which I agreed. They co loaner or rental available so I had to get some to come get me. They found several other things they recommended replacing to which I agreed. They couldn’t get the part for several days and I had to stay at a friends in Pensacola. I was told the car was ready a weak later. I waited 45 minutes while one guy waited on one man. He got a rental! Then when I finally paid my bill and got my keys only to find the car hadn’t even been sanitized on the interior. In this time of covid that’s unacceptable. I’ve never owned a car that The dealer didn’t wash and clean the interior . They really need to step up the service department or get them some trained help. More

Great customer service, kept me informed of process to be preformed. Not sure on the quilt just yesterday the service was completed. Not sure why I have to answer in 25 word minimum survey. This can be irrit preformed. Not sure on the quilt just yesterday the service was completed. Not sure why I have to answer in 25 word minimum survey. This can be irritating for taking this survey. More

2 5 w o r d s a b o u t t h i s d e a l e r s h i p More

Great personalization on the part of the service team. High quality service for the problem that we were having. Eric stepped to the plate immediately. High quality service for the problem that we were having. Eric stepped to the plate immediately. More

Great service,staff, and dealership. Honest and knowledgeable of the vehicles they are sell. Ensure that you are completely satisfied. Will send anyone there period knowledgeable of the vehicles they are sell. Ensure that you are completely satisfied. Will send anyone there period More