Back

McKenzie Motors Buick GMC - Service Center

Milton, FL

not yet
rated
207 Reviews

207 Reviews of McKenzie Motors Buick GMC - Service Center

Sort by
January 15, 2020

GOOD JOB Friendly people, Roberta was nice and so was the gentleman that took care of setting up the service. Mike remembered me from when I purchased my vehi More

by JIMMY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene "Bambino" Bolek, Roberta Stuart
January 14, 2020

Service at a personal level, I was treated like family. Clean, friendly, employees always willing to help. Very knowledgeable concerning vehicle needs and repairs are prompt. The waiting area is very comfor More

by JSTANTON05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 10, 2020

oil change, recall item, and fix my transmission I did this review yesterday. Please don't send me this twice again. They finally after three tries fixed my transmission right. Seems to be shiftin More

by cw8812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 05, 2020

Great work Always have a great experience and very friendly. Roberta is always a pleasure to work with and extremely helpful. Would recommend to all my friends More

by MCCAFFREYMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta is great and very friendly. Always great working with her., Roberta Stuart
January 05, 2020

great service Great service. Roberta is very friendly and a pleasure to work with. She is an asset to McKenzie. A plus plus plus plus plus. She is great says it More

by DIEHLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 03, 2020

Communication Dropped my car off the night before with the drop box. Heard nothing from them so called at 4pm and was told they were too busy to take my call but wo More

by KOSBORNE32571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one
Feb 25, 2020 -

McKenzie Motors Buick GMC responded

Sorry about this experience and I apologize for the time it took for me to respond to this. I have assumed the responsibility of GM on 1 January and have been diligently making changes on how we stay in touch with our customers, this has included hiring of 2 more people dedicated with staying in touch with our customers. However in the future feel free to ask for myself Lloyd and I will personally handle any issue that may arise. Thanks for your business

January 01, 2020

Awesome assistance from Roberta! Roberta treated me like I was the most important thing on her to-do list that day. She got me in and out so easily, even though it was obviously a bus More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
December 31, 2019

Great service always Always go above and beyond at service department. I drive an hour out of my way to come to this dealership. Roberta in service is the most awesome ass More

by ROBERTMARTINDOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma, Roberta Stuart
December 30, 2019

Great service all the time! Anytime I contact the dealership I am greeted with professionalism and friendly people. The work on my two purchased vehicles is always done right and More

by tim.baker0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
December 28, 2019

Great..professional...and espectful Very pleased and professional. Quality..interesting..respectful..honest..sincere..knowledgable...helpful..kind..customer friendly, sociable..dignified More

by JOHNSONMEJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
...
20