McKenzie Motors Buick GMC - Service Center

Jeremy provided exceptional customer service. He was very friendly and professional. This dealership has gone out of their way more than once to provide outstanding service to us. friendly and professional. This dealership has gone out of their way more than once to provide outstanding service to us. More

My scheduled oil change and tire rotation were accomplished in a timely manner. The Service Representative indicated that I required new tires. Only one of four tires was in inventory, however, accomplished in a timely manner. The Service Representative indicated that I required new tires. Only one of four tires was in inventory, however, all four were available and installed and balanced the following day. I was somewhat surprised that there was a fee of $100 for balancing McKenzie provided tires. More

Great service Great job I had not been to McKenzie service department in a good many years and what is welcome with courtesy, and served in a well mannered honest amount of time. service department in a good many years and what is welcome with courtesy, and served in a well mannered honest amount of time. More

Recommend Chief to any customer looking to buy a vehicle. Very professional and knowledgeable. Very polite. Whatever you need just call Chief he is the Man to see! Very professional and knowledgeable. Very polite. Whatever you need just call Chief he is the Man to see! More

Great service experience. Wonderful experience. They were not pushy and were understanding that I was in a time crunch and did an amazing job getting me in and out for my oil change. My husband and I ha were not pushy and were understanding that I was in a time crunch and did an amazing job getting me in and out for my oil change. My husband and I had a few questions about a vehicle we sold recently and the lady in the office helped us while I waited even though I had said the vehicle was not originally bought from McKenzie. Very helpful and very cordial. I will highly recommend your facility and my next vehicle purchase will be from your store. Thank you McKenzie and Kathy and Cortney for your help this week. More

Very helpful with all my vehicle questions and service needs. Answered all my questions with a smile and grateful service. I will be coming back. needs. Answered all my questions with a smile and grateful service. I will be coming back. More

My Encore had a fan issue 3 days before Christmas. I was told service was booked until the following Monday. Accepted the appointment. Vehicle would not start upon leaving. Left the Encore and Justin, said told service was booked until the following Monday. Accepted the appointment. Vehicle would not start upon leaving. Left the Encore and Justin, said he'd try and fit it in their schedule. He did and had the car back in 2 days. If the outstanding service continues, I'll continue to return. More

Poor customer service. Over priced with hidden charges for service. Very shady for folks out of town. Unprofessional response from management and owner after giving 1-star review. Look at owner responses for service. Very shady for folks out of town. Unprofessional response from management and owner after giving 1-star review. Look at owner responses to bad reviews on Google and Facebook tells you everything you need to know! More

Justin was very friendly and knowledgeable. My oil change was quick and the customer service was pleasant all around. I will definitely be back for future service. was quick and the customer service was pleasant all around. I will definitely be back for future service. More

Very responsive and professional. They quickly got a tow truck out and got it out to their shop. Found the problem (bad battery) and replaced it. No charge due to warranty. truck out and got it out to their shop. Found the problem (bad battery) and replaced it. No charge due to warranty. More