Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McKie Ford Lincoln
Rapid City, SD
57 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
57 Reviews of McKie Ford Lincoln
July 03, 2018
Service and warranty Great service from Ryan regarding warranty on faulty running board not even installed by them but nonetheless they took ownership since they sold it ( Great service from Ryan regarding warranty on faulty running board not even installed by them but nonetheless they took ownership since they sold it (as part of truck package) thanks to Brad and Jeff K as well! Raptor is a all that’s been protrayed to be “super” More
by Charlie
Employees Worked With
Ryan in service - Brad and Jeff K sales
May 28, 2017
Let the buyer beware! Everything went accordingly until I stepped into the vehicle to drive away and noticed the hail dings. When brought to the salesperson's attention, h Everything went accordingly until I stepped into the vehicle to drive away and noticed the hail dings. When brought to the salesperson's attention, he said he had no idea but advised me that I had plenty of opportunity to look the vehicle over before purchase. Yup. More
by Jeepguy.123
Employees Worked With
Fast Eddie
November 30, 2016
The way all car buying experiences should be !! 1 year ago I bought a F250 diesel from these good folks ! My salesman Corey did a great job in making absolutely sure I was happy!! So now here we ar 1 year ago I bought a F250 diesel from these good folks ! My salesman Corey did a great job in making absolutely sure I was happy!! So now here we are exactly 1 year later time to trade in my wife's Expedition! So naturally we go back to where we were treated so well, and made sure we were dealing with Corey again! We found a 2014 F150 my wife fell in love with and got the deal done! We were in and driving off in her new pickup pretty darn quick!! I don't have any complaints what so ever! So when I finally wear out my Diesel pickup, I'll be back to McKie Ford, finding Corey again and take off in another Ford pickup!!! When we are treated well at a business, we become loyal customers! No need to go anywhere else!! Thanks More
by Christopher j Hinckley
Employees Worked With
Corey
June 21, 2016
I was very pleased the shop pick it in his knowing what I wa Very pleased and all the accessories he went through with me on this vehicle he knows what he is doing as a car dealership salesman very pleased with Very pleased and all the accessories he went through with me on this vehicle he knows what he is doing as a car dealership salesman very pleased with his help More
by richard j heintzman
Employees Worked With
Sian pickett
April 29, 2016
lincoln mkx purchase Mr. Pickett was very friendly and helpful when purchasing our mkx. He is very professional and knowledgeable about the automotive industry and it show Mr. Pickett was very friendly and helpful when purchasing our mkx. He is very professional and knowledgeable about the automotive industry and it shows when dealing with buyers. Great experience all way round. More
by Craig Wehrle
Employees Worked With
Sian Pickett
January 04, 2016
Used Vehicle Purchase I found the shopping and buying experience at McKie to be very pleasant. The sales consultant (Erika) was very professional, friendly and knowledgeab I found the shopping and buying experience at McKie to be very pleasant. The sales consultant (Erika) was very professional, friendly and knowledgeable. She was willing to spent as much time as I needed to look at several vehicles and talk about the features and options. When I made a decision, the transaction was completed quickly and I became the new owner of a very nice F-150. I would have liked to have received more for my Chrysler Town & Country trade-in but after thinking about it, the price was fair. More
by F-150 Owner
Employees Worked With
Erika Uecker
November 18, 2015
Amazing Service Department What an amazing experience at the McKie Service Department. My son's truck broke down a week before leaving out of state for a family Thanksgiving. What an amazing experience at the McKie Service Department. My son's truck broke down a week before leaving out of state for a family Thanksgiving. He went to another mechanic in town and was given a quote of $1900 and was told he needed a computer part. My son contacted McKie for a second opinion and was booked til 11/30 which meant he would miss Thanksgiving with his family. He has been stationed overseas for 3 years and has missed every holiday during that time. I contacted the Service Manager, John Baskerville and asked to see if anything could be done. So I gave him the information and he asked if he could call me back in a few minutes which he did and we came up with a plan. He asked to have the truck brought in the following morning so they could run a diagnostic on it. Come to find out that it was not a bad computer part but a bad coil which they replaced. The final cost was $130 and my son can now make it home for a long overdue family Thanksgiving. John - thank you so much for everything that you and your staff did for my son. You certainly have earned a customer for life. Your service department is one that can be trusted and counted on. More
by Jean R - extremely grateful customer
Employees Worked With
John Baskerville and his service team
September 26, 2015
Out of state and a major oil leak We were out of state and had a major oil leak. We were towed in to find the problem. The service department was backed up for a week....we didn't have We were out of state and had a major oil leak. We were towed in to find the problem. The service department was backed up for a week....we didn't have a week. John the Service mgr. was able to have a mechanic take a quick look before closing on second day on their lot and had it fix somehow the next day. Great people in South Dakota and a great dealership. More
by 2000 F20
Employees Worked With
John
September 04, 2015
Service Department Experience They have very poor customer service. They didn't understand the problem and refused to correct it. They should terminate the service manager. He ne They have very poor customer service. They didn't understand the problem and refused to correct it. They should terminate the service manager. He needs a taste of his own behavior. More
by donm
Employees Worked With
The first service writer as you drive into the service area
October 24, 2014
Experience with Service department I appreciate the friendliness and quick setting up of an appointment to have a hitch installed on our Ford Escape. Thanks to Steve and Terry for taki I appreciate the friendliness and quick setting up of an appointment to have a hitch installed on our Ford Escape. Thanks to Steve and Terry for taking care of this for us. Also appreciated the parts person and the person who took care of me checking out. A thank you also for giving me a ride to where I needed to go when the work was going to take longer then expected. Crystal Dosch More
by dancrys
Employees Worked With
Steve
