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McKinney Buick GMC
Mckinney, TX
1,074 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,074 reviews
March 01, 2013
I had a thoroughly pleasant experience with my visit to McKenney Buick today. Clarence Davis was a very knowledable and understanding guide from the moment I came in the door.. He listened to my needs an McKenney Buick today. Clarence Davis was a very knowledable and understanding guide from the moment I came in the door.. He listened to my needs and suggested several suitable models. I would definitely return to this dealership and recommend it to others because of Clarence's attentiveness and friendly manner. More
by MGeist
Employees Worked With
Clarence Davis
March 01, 2013
Mike Horton was very honest and worked hard to get me into the truck I wanted. Will buy from Mike again..Mike had terrific follow up and went above and beyond for me.. Sean Bouse into the truck I wanted. Will buy from Mike again..Mike had terrific follow up and went above and beyond for me.. Sean Bouse More
by Mustang1234lx
Employees Worked With
Mike Horton
February 28, 2013
When i arrived at the dealership a demo car was ready for me to test drive. (And is the one i ended up buying). Clarence made me feel like i belonged in that specific car. he was kind, patient and joyous eve me to test drive. (And is the one i ended up buying). Clarence made me feel like i belonged in that specific car. he was kind, patient and joyous even sending me off with a prayer which i really appreciated! During what is usually a dry meeting about financing the car, Ryan had me in stitches laughing. He made the process easy and almost fun! Kevin Bickham (I could not select his name for evaluation), Clarence Davis and Ryan Williams were first class, kind, knowledgeable and funny people. In addition, several other folks offered random kindness to me (someone draped a leather jacket or my shoulders as i was shivering) throughout my fews hours there. Plus i LOVE my car. They picked out a good one for me! I would recommend the dealership to anyone! More
by ktfishpaw
Employees Worked With
Clarence Davis, Ryan Williams
February 27, 2013
Clarence Davis was very knowledgeable about his product and went above and beyond for me! Very good experience! I would highly recommend McKinney Buick GMC. and went above and beyond for me! Very good experience! I would highly recommend McKinney Buick GMC. More
by melindstone
Employees Worked With
Clarence Davis
February 26, 2013
Clarence Davis sold me a car at another dealership, and when I can to McKinney Buick Gmc I was very Excited to see him because he is amazing. Clarence provided wonderful customer service and answered all o when I can to McKinney Buick Gmc I was very Excited to see him because he is amazing. Clarence provided wonderful customer service and answered all of the many questions I had. I refer all of my family and friends to him because I know they will be well satisfied with the service Clarence provides. More
by virgo09
Employees Worked With
Clarence Davis
February 25, 2013
Sometimes you just get a good feeling about doing business with people. My experience with Clearance Davis at the Mckinney Buick GMC was exceptional. I am in my car 4-6 hours a day and it is import business with people. My experience with Clearance Davis at the Mckinney Buick GMC was exceptional. I am in my car 4-6 hours a day and it is important for me to get a good deal but also feel like I am working with people i can count on. He was upfront and had just the right attitude to help me walk through the process. It's really the people that make a business and if more dealerships had guys like Clearance they would be selling a lot more cars! He is the first person from a dealership to call and check on me, my family and my car afer the sell. I am in sales myself and I am impressed. You can just tell when a person is giving their best effort and focusing on what will help you the most. Clearance Davis and the guys he works with are top notch! My experience with Rodney Bellar in the service department has been enjoyable as well. I had been getting my cars serviced down the street at another dealership but always felt like a number. Their concern for me in a recent visit made me feel like I was working with the right people. It looked like the keyless entry was not working on my car even though it had a new battery. I took it in fully expecting to be charged $150 for new one but the woman working with Rodney and the parts guy took one look, cleaned off the contact points, tested and it was ready to go. These guys go the extra mile and that is rare in this day and age. If you have never had an experience with no stress at a dealership, check these guys out. Thanks John F. Allen, Tx More
by prefortner
Employees Worked With
Clarence Davis, Rodney Bellar
February 19, 2013
Bought a used and new car there and was really pleased with total experience from in the door to on my way home. These guys acted like they had been trained by Toyota and it turns out that they had. A c with total experience from in the door to on my way home. These guys acted like they had been trained by Toyota and it turns out that they had. A completely different experience than I expected. Even finance guy was awesome and friendly. I give this dealership a very high rating and I think that Buick is on the road to greatness, it is a complete band re-build and now I can see why. More
by georgebrandon
Employees Worked With
Jace in Used Cars, Ryan Williams
February 17, 2013
Bought a car that supposedly had 20,000 miles and found out it actually had 37,000. Michael Williams negotiated a rebate with me and promised a check that week. The next week the General Manager refused to out it actually had 37,000. Michael Williams negotiated a rebate with me and promised a check that week. The next week the General Manager refused to honor the agreement and told me to return the car and take my trade back or accept the deal as it was and resign an odometer statement. I had the car in the service/detail department for negotiated repairs and when the car was returned it was damaged, the trunk soaking wet and didn't do the repairs. I have been lied to repeatedly, threatened with losing the car. I have filed a Department of Motor Vehicles compalint with the Dealer Complaint Division and am in the process of talking to an attorney. DO NOT buy a car from these folks. More
by pfiorelli
Employees Worked With
Nabil and Michael Williams
January 06, 2013
On Dec 31, 2012 my husband spoke with Crystal over the phone about a Buick LaCrosse black/black interior. After some time discussing the car we want and the price point we were willing to pay, she mentio phone about a Buick LaCrosse black/black interior. After some time discussing the car we want and the price point we were willing to pay, she mentioned he ought to come out and see it. He explained we live in Irving and that he was set on the price. Crystal assured him she could get this deal done. He phoned to tell her he was going to drive out and she said great...she'd see him in about 45 minutes. Not only was Crystal not there when he arrived, another salesman went to get the car. When he drove up it was a black/cashmere interior. My husband explained we wanted black/black interior. The saleman said they didn't have that and Buick doesn't make it. To this date there is a Buick LaCrosse black/black interior still posted on their site for sale (but Buick doesn't make that - REALLY!) After driving 81 miles round trip, we called to speak with Daniel Dixon, the general manager 2x and was told he wasn't avialable. The first time when the general manager wasn't available, I asked to speak with Crystal. She came to the phone and I just explained how I felt what she did was deceitful and dishonest and that she really ought to reconsider her sales tactics and that I hoped this conversation would make a difference. Crystal said she'd take it to heart. To this date, January 6, 2013 we still haven't heard from the general manager. Customers aren't priority I guess. I wouldn't buy a car from this dealership. It's the principle. Honesty is always the best policy. Just be honest and it makes a world of difference. More
by SAUGRO
Employees Worked With
Crystal Hubbard
October 17, 2012
My wife and I drove Volvos for more than 25 years. We were about to purchase another one and while at the Volvo dealership our 13-year old granddaughter watched a TV ad for a GMC Terrain. She begged us were about to purchase another one and while at the Volvo dealership our 13-year old granddaughter watched a TV ad for a GMC Terrain. She begged us to go and look at one. As they say, the rest is history. We purchased a Terrain at McKinney Buick GMC and have fallen in love not only with the SUV but with the dealership as well. From the very beginning we have been treated like royalty every time we visit for maintenance and other services. Invariably, no matter whom we deal with, from management to service guys to cashiers, we always leave the place totally satisfied. In fact, my wife now says that we'd better forget about Volvos. I am a retired Army Colonel, but ln our household she is a General. This dealership is for the long haul! More
by rickcar1
Employees Worked With
Johnny Vines
