From start to finish I appreciate the patience of Larry Beamer in walking me through the process of leasing. He introduced me to everyone in the team that I would be working with and the facility is clean and run efficiently. I’m especially pleased with the time Larry spent with me setting up the OnStar and my buick apps. Myrtle Roth
I bought my Enclave in November 2014 and have brought it to McKinney Buick GMC for oil changes every time. Each time I've made an appointment in advance and every single time have had to wait over an hour for them to even start. When arriving, they act like they have no idea why I'm even there. Three and a half years of this!
Discussed a purchase of an Enclave through Internet sales.A preminary agreement was made .We went to the dealer and representive,Larry Beamer worked with us and vehicle was selected and deal was made.This gentleman was very helpful and patient with us.
Our decision to buy at McKinney Buick GMC was very positive and led to a very successful conclusion. Rob Miller met us at the door when we arrived at the dealership and from that time on we were in good hands. He was very attentive to our questions and concerns and explained pros and cons for each vehicle that we considered. When we were ready to make an offer he and Matthew took us seriously and we believe we got a great vehicle at a reasonable price.
We started in the service department with Justin Sutton and our 9+ year old Yukon. We tried for months to justify keeping it, but the repairs were no longer a good decision. Because of the quality customer service we received from Justin, we traded in our Yukon for a newer version at the same dealership.
This is our 4th consecutive GM vehicle. There are a lot of GM dealerships in the area and we went with McKinney.
My Acadia had a couple of issues that I brought it in for and Justin was my advisor. He exceeded my expectations and kept me well informed as it progressed through repairs. I thought it would take a week to fix everything but he had me ready in 48 hours. His dedication to customer service was refreshing since it is a dying art. Thanks Justin for such and incredible experience and peace of mind. You deserve praise where it's due!