McKinney Buick GMC

I was taken care of very well. My salesman too care of bus I like my car and I am happy with the service and help I was given when I purchased my car. It is a very nice car. I like my car and I am happy with the service and help I was given when I purchased my car. It is a very nice car. More

Liars STAY AWAY. I live 2 hours away from this dealer, I found a vehicle online and inquired. We negotiated a price. I drove all the way there to buy the ve STAY AWAY. I live 2 hours away from this dealer, I found a vehicle online and inquired. We negotiated a price. I drove all the way there to buy the vehicle. When I got there, they couldn’t find the keys and I had to wait around for 30 minutes. After we looked at it they started in on the classic run around. They had the price $1000 higher than what I had negotiated over the phone and then they had $2000 in hidden fees to stack on top of that. More

Professional and Personable! from Day One, my husband and I were treated very well. No high pressure. Clarence Davis was our salesman and is now " our guy"! He is knowledge from Day One, my husband and I were treated very well. No high pressure. Clarence Davis was our salesman and is now " our guy"! He is knowledgeable and patient. It wasn't easy to give up my Cadillac, but after working with Clarence...we now drive a new GMC Denali. If you are shopping, visit McKinney Buick GMC and ask for Clarence. He can help you, very well. Everyone we dealt with there, was very pleasant. Joann K More

Deceptive We were interested in a vehicle that McKinney GMC had advertised on several sites. We made an appointment test drove the vehicle decided to move forw We were interested in a vehicle that McKinney GMC had advertised on several sites. We made an appointment test drove the vehicle decided to move forward only to told that we would have to pay $ 1,700 more than advertised. This type of business is what gives car dealers a bad name. After reading other poor reviews on this particular dealership it appears to be a common practice. More

Service is great My service advisor, Justin Sutton, always does a great job. I've been going to him for over a year. Vehicle is always ready earlier than expected. The My service advisor, Justin Sutton, always does a great job. I've been going to him for over a year. Vehicle is always ready earlier than expected. The business is nice, clean and friendly. More

Particularly Negative Experience! I was pleased to work with Devin on structuring a deal for a used car. He was particularly helpful as there was someone else interested in the same ve I was pleased to work with Devin on structuring a deal for a used car. He was particularly helpful as there was someone else interested in the same vehicle. We agreed to a deal, signed papers, wrote a check for a down payment, and I shook hands with multiple managers only to have that deal rescinded due to a mistake in the valuation of my trade. They restructured a new deal that was not the one I signed for and ultimately unfavorable. When I brought this to the attention of the general manager, I was met with an incapacity to understand the situation. The car was conveniently dealt to the other person interested. I’ve never met a manager who made a customer pay for mistakes of his employees. Likely because that’s not how business is done. More

Five Star Service! I bought my Acadia at GMC McKinney and have taking it there for services over the past six years. Every time I walk in the door, I am treated like a s I bought my Acadia at GMC McKinney and have taking it there for services over the past six years. Every time I walk in the door, I am treated like a star! The facilities are comfortable and convenient (free wifi), the service is always friendly, and they truly look out for your best interests. Big shout out to Matt Murray for helping me through a challenging service situation - flawless service! More

Great Experience I had a really good experience at McKinney Buick GMC. From the internet director, sales and finance dept. Everyone was great! My husband I will be b I had a really good experience at McKinney Buick GMC. From the internet director, sales and finance dept. Everyone was great! My husband I will be back. More

Excellent service Staff and management are GREAT. Service depart is always ready to help and does their best to keep you informed on progress and status of service. S Staff and management are GREAT. Service depart is always ready to help and does their best to keep you informed on progress and status of service. Service is always there to help and at times go above and beyond. Always provide courtesy rides to and from work. We have purchased 4 vehicles here and 2 friends/family have purchase as well. Visit them if you are looking to purchase a new car, suv or truck i highly recommend. More

Quick and pleasant I had a really good experience. They met me immediately, showed me to the waiting area and had my care done and washed in no time. I had a really good experience. They met me immediately, showed me to the waiting area and had my care done and washed in no time. More