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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
3.9
715 Reviews
Call Dealership (469) 804-2338

3950 S Central Expy

Mckinney, TX

75069

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Showing 715 reviews

October 29, 2023

Great laid back people! Best dealership I have been at! I will recommend to anyone More

by Guerrerogerardo278
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
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Nov 01, 2023 -

McKinney Buick GMC responded

Thank you so much for sharing your positive experience with us! We truly appreciate your kind words and the time you took to leave us a review. Your satisfaction is our top priority, and we're delighted to hear that you had a great experience with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 27, 2023

Very kind and professional staff. Fixed the flat tire quickly and at a great proce More

by Michelle.zaberdac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
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Nov 01, 2023 -

McKinney Buick GMC responded

Thank you so much for sharing your positive experience with us! We truly appreciate your kind words and the time you took to leave us a review. Your satisfaction is our top priority, and we're delighted to hear that you had a great experience with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 26, 2023

I bought my new Acadia Denali from this dealership in 2021. Then and since, a very cusotmer oriented staff, no complaints until today. My complaint is with your corporate owner, the massive congolomera More

by d.vanfossen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike in service, excellent employee!!
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Oct 26, 2023 -

McKinney Buick GMC responded

Thank you for sharing your feedback about our checkout process. We appreciate your input and are sorry to hear that you were not satisfied with your experience. Regarding the credit card usage fee, we understand that this can be frustrating. Unfortunately, credit card companies charge businesses a processing fee for each transaction, which is why we have to pass this cost on to our customers. However, we will certainly take your comments into consideration as we continue to evaluate our pricing and policies.

Oct 26, 2023 -

d.vanfossen01 responded

I am a retired Dallas Banker with a career that spanned 45 years so I am better versed than most in credit card usage and the processing fees. The 3 to 4 percent merchant transaction fee went away many, many years ago. In that era there were only two credit card processors and they dictated the terms to the merchants. Those days are gone and today it is one of the most competitive areas in banking. I can promise you Berkshire Hathaway based on their mega size and credit card production aren't paying thier processor more the 0.50% if that much. Plus credit card sales are all electronic requiring no employee expense in handling plus they get immediate credit on those funds just as if it were deposited cash. I don't care what your corporate tells your excellent dealership. It is nothing more than a price jab on your customers, plain and simple.

October 21, 2023

Great service overall. very professional very knowledgeable. Sale person Splaine everything related to the truck. More

by jsctoyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario and Fetanat, John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar, Cynthia Taylor, Laura Claydon
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Oct 26, 2023 -

McKinney Buick GMC responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 04, 2023

All of the people throughout the buying process was very kind, helpful and professional. They went the extra mile to help me find and purchase an automobile. More

by waterwoman9918
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jett
Report | Print
Oct 06, 2023 -

McKinney Buick GMC responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 03, 2023

Great dealership and staff! Went to have a headlight replaced and ended up driving a beautiful Used Envision home! So happy!! More

by mmfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Quince, Malcolm!,
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Oct 06, 2023 -

McKinney Buick GMC responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

September 29, 2023

Awesome service! See Caleb if you want to be taken care of! He makes great recommendations and will get you safely back on the road. More

by m.pattersonjr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Service Advisor
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Oct 02, 2023 -

McKinney Buick GMC responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 27, 2023

I have received good service here throughout the years. I am very thankful to have them in my corner. I would highly recommend McKinney GMC. More

by jsaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Sep 27, 2023 -

McKinney Buick GMC responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 23, 2023

Would recommend, thanks. Used the app to make my appointment, took my car in, they repaired it in a couple hours and done. They even washed it as well. Cost was pretty compet More

by Billg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
Report | Print
Sep 26, 2023 -

McKinney Buick GMC responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 22, 2023

Mr Henderson was great and met all my needs! Met all the essential personnel and they were all Friendly! More

by Jimbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T. Henderson
Report | Print
Sep 26, 2023 -

McKinney Buick GMC responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

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