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McKinney Buick GMC

Mckinney, TX

3.9
715 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 715 reviews

November 29, 2022

Tee was very helpful. He listened to what I wanted and focused his search on my request. He wasn’t able to meet my needs initially, but as soon as the car that matched my More

by Ktjbrown86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar, Cynthia Taylor
November 27, 2022

Experience was great. My advisor Mike kept me informed and made sure I received my vehicle with all required maintenance. More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deegear
Nov 28, 2022 -

McKinney Buick GMC responded

Thank you for taking the time to leave us a positive review!

November 23, 2022

I was in for a scheduled oil change. My truck was ready when promised. They washed my truck and even shined the tires. Service writer was awesome. The little things that keep a customer More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 28, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

November 21, 2022

Sam in Service is professional and has my confidence. I plan to use McKinney GMC for care of my Acadia. More

by Georgetkjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whisenhunt
Nov 23, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

November 06, 2022

Excellent service and employees who represent the dealership in a professional manner. Very good follow up with customer. More

by fultonfred1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 07, 2022 -

McKinney Buick GMC responded

Thank you for taking the time to leave us a positive review!

November 04, 2022

My Service Tech, Junior is the best; he’s knowledgeable, proactive, courteous, and, follows through superbly! More

by Chevy Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Nov 07, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

October 26, 2022

Great service with a wonderful service advisor and staff. Rating of ten to everything done . More

by jimcpickett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Taylor
Oct 27, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

October 23, 2022

They are Robbers, they promised to fix my my arm rest in which David Kelley told them after they was made aware they tore it up but when I told them to fix it and about being charged for a Zak pak tek that More

by rayray_phillips
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Kelley, Ron Johnson , Jerry Hauptstueck, Randall Cooper, James Alligood, Clarence Davis, John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar, Cynthia Taylor, Laura Claydon
Oct 26, 2022 -

McKinney Buick GMC responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied with their purchase, so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.

October 16, 2022

I have purchased a new Buick here about a month ago. Diego, my sales rep was going above and beyond! Truly. It was a rainy day so I was offered a rain check for detailing and this Tuesday (over a month More

by Anya67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego (sales), Mishelle (cust.ser.) Mike (service)
Oct 18, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 08, 2022

Sam/Junior were great to work with! Professional/superior customer service. Communication excellent kind caring individuals! More

by Kelliehakmiller1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Junior
Oct 11, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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