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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
648 Reviews
Call Dealership (469) 804-2338

3950 S Central Expy

Mckinney, TX

75069

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Showing 648 reviews

March 11, 2024

Excellent dealership. They got me in and out very quickly.Great job. I will use them again More

by coachmurff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name
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Mar 18, 2024 -

McKinney Buick GMC responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 09, 2024

Tony Townes was was an excellent salesman and financing was a pleasure to work with! More

by Adammwilson75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Townes,Jason Moon
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Mar 18, 2024 -

McKinney Buick GMC responded

Hi Adam, Thank you for your review. We are pleased to hear that Tony provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 08, 2024

Very difficult to work with from the internet director, sales team all the way to the general sales manager. Practically had to beg them to work with me on getting a general number for a trade in. Unfortun More

by ZM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ty Charles
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Helpful
March 07, 2024

All of the people I have done business with have been knowledgeable, courteous, and helpful. I have been a customer for years and I have never been unhappy with the service or the people More

by Fjstevens1
Recommend Dealer
Yes
Employees Worked With
Sam and Mike
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Mar 08, 2024 -

McKinney Buick GMC responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 05, 2024

Been coming here for 5 years and they’ve always gotten me in and out in a timely manner. My service advisor is normally Josh, but today Sam helped me, but they are all knowledgeable and professional. More

by IWarhol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Mar 08, 2024 -

McKinney Buick GMC responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 04, 2024

Service in the shop area needs improvement. Two and one half hours for an oil change. The 3% surcharge for credit card use is outrageous. I don’t think I will return. More

by Cmorse0163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Whisenhunt
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Mar 08, 2024 -

McKinney Buick GMC responded

We understand your concern regarding the 3% credit card usage fee. We apologize for any inconvenience this may have caused. The credit card fee is implemented due to the processing charges imposed by credit card companies. However, we appreciate your feedback and will take it into consideration as we continue to evaluate our policies. If you have any further questions or would like to discuss this matter in more detail, please feel free to contact us directly. Your feedback helps us improve our services and provide a better experience for all our customers.

Helpful
March 03, 2024

McKinney Buick GMC is the best dealership in the North Texas area l have purchased 7 vehicles from them since 2005 their service department is top notch More

by uncared_tire.0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Moreno
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

Helpful
March 02, 2024

I appreciate the car deals and excellent services that was given during my first visit. More

by Crush15skg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Fernandez, Jason Moon
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

Helpful
March 01, 2024

My technician Timmy M is fantastic! ! He always takes great care of my vehicle every time I bring it in for service! More

by Stephanie M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy McCloud
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

Helpful
March 01, 2024

McKinney GMC did a good job repairing my car. Rob in service was excellent. He found the problem and had it repaired. More

by Sjohnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

Helpful
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