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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
976 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
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3950 S Central Expy

Mckinney, TX

75069

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Showing 976 reviews

June 03, 2026

Came in for an oil change. Staff was friendly and set very clear expectations. Expectations were met and I was on my way. Very happy with today’s visit. More

by Chuckandolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brycen
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Jun 10, 2026 -

McKinney Buick GMC responded

We are absolutely thrilled to hear about your positive experience with our service team during your recent oil change visit. It's wonderful to know that our staff provided friendly service and set clear expectations that were thoroughly met. Thank you for taking the time to share your feedback about your visit. Your satisfaction is our priority, and we're delighted that you left feeling happy with the service you received. We look forward to serving you again in the future.

June 02, 2026

Whenever I get service done the consultants to the service techs, always take care of me!! More

by teehen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone!!
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Jun 09, 2026 -

McKinney Buick GMC responded

We are absolutely thrilled to hear about your positive experience with our team! It's wonderful to know that both our service consultants and technicians consistently provide you with the excellent care you deserve. Your feedback truly means the world to us at McKinney Buick GMC, and we're grateful for your continued trust in our service department. We look forward to maintaining this high standard of service for all your future automotive needs.

June 01, 2026

Chris is terrific! Always goes above and beyond. Keeps his word and follows up. Great service. More

by Jlem5683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 08, 2026 -

McKinney Buick GMC responded

We sincerely value your wonderful feedback about Chris and your experience with our team. It's truly rewarding to hear that Chris consistently goes above and beyond, keeps his commitments, and provides exceptional follow-up service. Your recognition of Chris's dedication to excellent customer service means so much to our team. We're grateful for customers like you who take the time to share positive experiences, and we look forward to continuing to exceed your expectations in the future.

May 31, 2026

Service is great. However, my mirror was damaged in the car wash and no longer works correctly. More

by kidscade9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brycen
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Jun 08, 2026 -

McKinney Buick GMC responded

Your concerns are noted, and we understand your frustration. While we appreciate your positive feedback about our service, we are sorry to hear that you feel this way about the issue with your vehicle's mirror. We would like to discuss this further and work towards a resolution. Please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can address this matter directly with you.

May 30, 2026

Amanda listened to my description and explained the process, then got my vehicle in & out in less than 1/2 the expected time More

by rsmith5650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jun 04, 2026 -

McKinney Buick GMC responded

We are grateful for you taking the time to share your positive experience with us. It's wonderful to hear that Amanda provided you with clear communication and efficient service, getting your vehicle serviced in less than half the expected time. At McKinney Buick GMC, we take pride in having team members who truly listen to our customers' needs and work diligently to exceed expectations. Your feedback reinforces our commitment to providing exceptional service that respects both your time and your trust in us.

May 30, 2026

Everyone was extremely helpful. They were accommodating and patient when helping me with my indecisiveness. They helped me find the right car for me. More

by Dannie G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan LaVeau, Patrick V.,
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Jun 04, 2026 -

McKinney Buick GMC responded

We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that our team was able to provide the helpful, accommodating service you deserved during your car shopping journey. We understand that choosing the right vehicle can feel overwhelming, and we're truly honored that our patient approach helped you find the perfect car for your needs. Thank you for trusting our team with such an important decision, and we hope you're enjoying every moment with your new vehicle.

May 29, 2026

I really like these guys. Have bought a used car, and trust them for service on my 2500 for the last 5 years. Great service department and helpful sales people that are not More

by orangepower1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson and Nick
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Jun 03, 2026 -

McKinney Buick GMC responded

Thank you for your review and for being such a loyal customer over the past five years. It means the world to us that you trust McKinney Buick GMC for both your vehicle purchases and ongoing service needs. We're thrilled to hear that our service department has consistently met your expectations and that our sales team provided you with a no-pressure experience when you purchased your vehicle. Your feedback about our helpful, non-pushy approach reinforces our commitment to building genuine relationships with our customers rather than focusing solely on sales. We truly appreciate customers like you who recognize and value our authentic approach to automotive service.

May 29, 2026

The facility was clean and easy to navigate. My service representative was very personable and easy to work with. Being my first visit there for basic service, I was very satisfied with the ti More

by NETNHUSKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brycen
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Jun 04, 2026 -

McKinney Buick GMC responded

Thank you for your wonderful feedback about your experience with us! We are delighted to hear that you found our facility clean and easy to navigate, and that your service representative made such a positive impression. It's especially meaningful to know that as a first-time visitor, you felt well-informed about the service process and were satisfied with both the timing and the thorough explanation of our work. Your feedback reinforces our commitment to providing exceptional service and clear communication with every customer who trusts us with their vehicle.

May 29, 2026

Not very helpful when it came to a warranty item I needed fixed. I had to initiate all contact to get this done..Service was very poor and unhelpful. Did get fixed but only after multiple phone calls from me More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tova.
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Jun 03, 2026 -

McKinney Buick GMC responded

We are disappointed to hear about your experience and understand your frustration. We recognize that this level of effort should not have been required on your part, and we are sorry to hear that you feel this way about the service you received. We would like to discuss this further and work towards a resolution. Please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can better understand what happened and work to address your concerns.

May 29, 2026

Randy was very helpful today. We will definitely ask for him next time. Got my car back within a few short hours. More

by ginadavej214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy and Chad
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May 29, 2026 -

McKinney Buick GMC responded

We are overjoyed to hear about your positive experience with Randy and our service team. It's wonderful to know that Randy was able to provide you with helpful assistance and that we could get your car back to you so quickly.

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