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McKinney Buick GMC

Mckinney, TX

4.2
1,223 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
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3950 S Central Expy

Mckinney, TX

75069

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Showing 1,223 reviews

November 04, 2026

Took vehicle in for tire air pressure sensor(s) replacement, and a wash. Took a little while longer than anticipated, but not too long. Tire Dept. was very busy, but passed time eating free popcorn More

by Scott Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Mister
Nov 05, 2026 -

McKinney Buick GMC responded

We sincerely value your feedback, Scott. We are glad our team could assist with your tire pressure sensor replacement and vehicle wash. We appreciate your patience during a busy time, and we are happy the popcorn and conversations helped make the wait more enjoyable. Thank you for choosing McKinney Buick GMC.

November 03, 2026

Hannah was awesome! ! Not sure why you don’t give out loan cars when it supposed to be part of the cpo program. My battery had to be replaced. More

by mikeloganokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Nov 05, 2026 -

McKinney Buick GMC responded

Your feedback is incredibly valuable, and we’re glad Hannah provided such a great experience. We appreciate you sharing your concerns about loaner vehicles and Certified Pre-Owned coverage during your battery replacement. Your comments help us better understand what matters to our customers.

October 31, 2026

This is my 3rd or maybe 4th visit with my wife's 2022 Yukon. Raul is the guy I always speak to because he is awesome, but everyone else there has been very nice as well, so I am not knocking the others. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
Nov 02, 2026 -

McKinney Buick GMC responded

Your feedback is incredibly valuable, Bob. We appreciate your continued trust with your wife’s Yukon and are glad to hear that Raul’s clear updates, helpful guidance, and professional service have made each visit a positive one. It is also great to know the vehicle is returned clean and that the work has met your expectations. Thank you for recognizing the entire team and for your recommendation.

October 31, 2026

Tommy was very courteous and displayed excellent customer service and communication! I will request him again. More

by jayrowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Service Advisor
Nov 02, 2026 -

McKinney Buick GMC responded

We are thrilled to hear that Tommy provided courteous service and clear communication. Thank you for sharing your experience and for letting us know you would request him again. We appreciate your feedback and look forward to serving you in the future.

October 31, 2026

Great service, friendly staff and responsive to questions. Nice waiting area, very clean and useful to do work while waiting. More

by Pfeyling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy?
Nov 02, 2026 -

McKinney Buick GMC responded

Your positive feedback means a lot to us. We are glad you enjoyed the friendly service, responsive answers, and clean waiting area. It is great to know the space made it easy for you to work while you waited.

October 30, 2026

Had a great experience Working with my salesman, William Riegler. Came in for a canyon and was quickly given the advertise price great value for my trade and was on the road in no time. More

by Kyle Readnour
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
William, Kevin, Peter
Nov 02, 2026 -

McKinney Buick GMC responded

Thank you for sharing your experience. We are pleased to hear that William provided helpful service and that the advertised price, trade-in value, and purchase process made your visit efficient. We appreciate your business and are glad you were able to get on the road in your Canyon so quickly.

October 30, 2026

Have some good qualities but need to make sure they are doing what they say they are doing ! More

by Jeremey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 30, 2026 -

McKinney Buick GMC responded

Following through on commitments is an important part of the service experience we strive to provide. We value clear communication and want customers to feel confident that agreed-upon work is completed as expected. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can discuss this further.

October 29, 2026

Communication is terrible. Kept calling and she did not call back. Took four days to get a quote. Then when they fixed the issue, the problem was still there. Then made excuse More

by Go3357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah. And Rob
Oct 30, 2026 -

McKinney Buick GMC responded

Effective communication and dependable follow-through are important throughout every service experience. We strive to keep customers informed and ensure vehicle concerns receive professional attention. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can discuss this further.

October 27, 2026

Excellent customer service from start to finish! Hannah was professional, friendly, knowledgeable, and went above and beyond to make the entire experience smooth and enjoyable. I truly appreciate th More

by Saif Kaleem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Oct 29, 2026 -

McKinney Buick GMC responded

Your positive feedback means a lot to us, Saif! We are so glad to hear that Hannah made your experience smooth and enjoyable from start to finish. It is always rewarding to know that our team's dedication to providing professional and friendly service comes through. Thank you for the kind recommendation. We look forward to serving you again!

October 27, 2026

The McKinney Buick GMC Dealership was outstandingly. Awesome! Quincy knows , the car ownership content. That under the circumstances, was able to make this a smooth transition with a joyful outcome. And More

by TaylorYves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy
Oct 29, 2026 -

McKinney Buick GMC responded

We are overjoyed to read this, Taylor! It sounds like Quincy did a wonderful job guiding you through the process and making sure everything felt easy and comfortable from start to finish. Coming in just to look at numbers and leaving with a brand new car is a great outcome, and we are so glad the experience felt smooth and positive for you. Thank you for the kind words and for taking the time to share your experience with others. We hope to see you again!