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McKinney Buick GMC

Mckinney, TX

3.9
721 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 721 reviews

September 27, 2022

Ty is great at communicating the deal specifics! ! I highly recommend him and his team for anything More

by Shawn S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Charles
Sep 28, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

September 25, 2022

Rob did a great job and thoroughly followed with the issues and completed the problems More

by sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob service manager , Justin Luna
Sep 26, 2022 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Sep 26, 2022 -

sharon responded

Rob did a great job and thoroughly followed with the issues and completed the problems

Sep 26, 2022 -

sharon responded

see above

September 20, 2022

The service department really sucks! I came in with my car that had the check engine light on. After a few days and ~$2500 dollars, they said the problem was fixed and they "cleared" the More

by yang84997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
Sep 26, 2022 -

McKinney Buick GMC responded

Thank you for letting us know, and we apologize for the experience you had. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

September 17, 2022

Great experience! Junior Rodriguez and Amanda Hester did a great job ensuring my Buick Envision was repaired in a timely manner. Thank you! More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez and Amanda Hester
Sep 19, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

September 17, 2022

Did not fill my fluids which I paid for . . the windshield fluid indicator was on when I brought it there and still on when I left More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Sep 21, 2022 -

McKinney Buick GMC responded

E, so sorry to hear you had a disappointing experience. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

September 15, 2022

Could have resolve issues a different way than to trick and lie to their customers… However they did give me a ride home 😀 More

by Tuan.le796
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gacia
Sep 19, 2022 -

McKinney Buick GMC responded

Hi Tuan.le796, we are very sorry to hear that your experience was less than satisfactory. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.

September 14, 2022

Accurate, efficient, timely, professional, and personal service. They will do all they can to ensure the customer is 100% satisfied! I will definitely return for service or repairs! More

by yavanese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb - ??????????
Sep 16, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 06, 2022

Great people, attentive and friendly. I appreciated the professionalism! Tony was my salesman and he is a great listener! More

by Ray Held
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 09, 2022 -

McKinney Buick GMC responded

Thank you for your positive review!

September 03, 2022

Job done well as I requested. Service Professional BRAD REED WAS very helpful. Best wishes to the Dealership. More

by Cpdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRAD REED.
Sep 03, 2022 -

Cpdavid responded

This review I wrote for McKinney Buick GMC For a well done job.

Sep 09, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

September 02, 2022

Brad is awesome! I would recommend him to anyone who would like great customer service! More

by appelgryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Reed
Sep 09, 2022 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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