
McKinney Buick GMC
Mckinney, TX
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The service department really sucks! I came in with my car that had the check engine light on. After a few days and ~$2500 dollars, they said the problem was fixed and they "cleared" the I came in with my car that had the check engine light on. After a few days and ~$2500 dollars, they said the problem was fixed and they "cleared" the code. In less than three days after that, the light came back on again. I took the car there and this time they told a different story and charged me another ~$1100. In addition, they told me that they needed to fix another problem that they discovered during their work and they could not do it because they didn't have the part. My car just sit in their parking lot for more than a month and they never had an ETA for the part and never offered help for my transportation other than a 50% off of a week's rental. I couldn't wait any longer, so I paid myself to have the car towed to another shop and they found a way to fix this last problem. Now I can drive my car, but the light is still on! They worked on it twice and charged me a total of ~$3600 without fixing the problem! More
Great experience! Junior Rodriguez and Amanda Hester did a great job ensuring my Buick Envision was repaired in a timely manner. Thank you! Junior Rodriguez and Amanda Hester did a great job ensuring my Buick Envision was repaired in a timely manner. Thank you! More
Accurate, efficient, timely, professional, and personal service. They will do all they can to ensure the customer is 100% satisfied! I will definitely return for service or repairs! service. They will do all they can to ensure the customer is 100% satisfied! I will definitely return for service or repairs! More