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McKinney Buick GMC

Mckinney, TX

3.9
721 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 721 reviews

March 29, 2022

Friendly and helpful staff. Why does this have to be 15 words??? I don’t want to write anything else More

by Pamela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They are not listed. Entire staff was great
Mar 30, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

March 22, 2022

The oil change was excellent. I also found out that I have the maintenance service plan. I expected to have my car looking like new again and that did not happen More

by Lavandarwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
Mar 25, 2022 -

McKinney Buick GMC responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

Mar 25, 2022 -

Lavandarwill responded

Anyone can contact me I just need to understand my maintenance or service plan. My truck did get washed but not dried nor did they vacuum the inside.

March 17, 2022

Professional courteous knowledgeable …. All of my dealings with this dealership have been first class from sales to service to customer relations! More

by Lynnstiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
Mar 18, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

March 17, 2022

Junior provided great customer service, was polite I thank you for your service. .thank you More

by Pvelasquez73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Mar 21, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 15, 2022

Service was great, representatives were friendly and very helpful. My one complaint is that they didn’t top off any of my fluids. More

by rn179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe the gentleman at the counter was Josh.
Mar 16, 2022 -

McKinney Buick GMC responded

Thank you for your feedback!

March 11, 2022

Great, timely and friendly service and always doing everything they can to satisfy the customer More

by ebarrett.2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Deegear
Mar 14, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

March 10, 2022

I was having a problem with what another shop did to my vehicle. They took it right in and fixed it More

by jerryroe3651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Mar 11, 2022 -

McKinney Buick GMC responded

Thank you for your positive review!

March 05, 2022

Took my truck in for service. They were fast and inefficient. More important they didn’t try to push a bunch of extra charges on me. More

by clindsey14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Mar 07, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

March 04, 2022

Great service person . Took care of my truck. Would recommend this dealership to all my friends. More

by Rtrev911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Taylor
Mar 07, 2022 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 02, 2022

If one were to expect excellent service, McKinney Buick GMC would not disappoint. This dealership values you as a long time partner. The service department is over the top. More

by Edsommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Please check invoice
Mar 03, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

Mar 07, 2022 -

Edsommer responded

edsommer@gmail.com

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