Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
1,074 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
Contact Dealership

3950 S Central Expy

Mckinney, TX

75069

Directions

By Type

Showing 1,074 reviews

August 15, 2026

The Service manager/contact person was communicative, professional and attentive. Having a video of some the service itself is terrific. More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, Russell
Report | Print
Aug 20, 2026 -

McKinney Buick GMC responded

We are grateful for taking the time to share your experience, Clark. It is great to hear that our service team was communicative and attentive throughout the process. We also love that the video walkthrough of the service added value for you. We look forward to welcoming you back the next time you need anything.

August 14, 2026

This dealership got my truck in quick for a standard service. Everything was fast and seamless. Service writer as well as the mechanic that worked my vehicle were truthful and thorough. I left with zero More

by thelunkster
Recommend Dealer
Yes
Employees Worked With
Raul, Sergio?
Report | Print
Aug 20, 2026 -

McKinney Buick GMC responded

We are glad to hear that your service visit went so smoothly. It means a lot to know that our team was transparent and thorough with you from start to finish. We look forward to seeing you next time your truck needs attention.

August 14, 2026

Quality service department. First appointment for oil change and tire rotation. Completed within 1.5 hour. Nice waiting area. More

by b_price54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
Report | Print
Aug 20, 2026 -

McKinney Buick GMC responded

Thank you for your wonderful feedback! It's great to hear that your first visit to our service department went smoothly and that your oil change and tire rotation were completed in a timely manner. We work hard to make sure our customers feel comfortable while they wait, and we're glad the experience reflected that. We look forward to seeing you again for your next service visit!

August 13, 2026

working with a salesman on a new arrival on a used vehicle and they sold it to an employee before vehicle was being inspected/serviced. I was told it had to wait until it was serviced before we could More

by bt
Recommend Dealer
No
Employees Worked With
JD
Report | Print
Aug 19, 2026 -

McKinney Buick GMC responded

Thank you for sharing your concerns, and we understand your frustration. We take feedback like this seriously, as it helps us take a closer look at how we manage our processes and communicate with customers. We regret that your experience did not meet your expectations and would welcome the chance to learn more about what happened. Please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can discuss this further.

August 13, 2026

Quick & nice people. Got in and about 2 hours later I was out the door. More

by Clynnrey8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Owens
Report | Print
Aug 19, 2026 -

McKinney Buick GMC responded

We are delighted to hear that your visit was quick and that our team made a positive impression. Getting you in and out in about two hours while still delivering a great experience is exactly what we aim for. Thank you for taking the time to share this, and we hope to see you again!

August 13, 2026

I love this place. I come here rather than go to my local Chevy dealer because I get much better service and care here than I do there. More

by night4now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 19, 2026 -

McKinney Buick GMC responded

Thank you for sharing this with us! It means a lot to know that the level of service and care you receive here keeps you coming back, even when there are closer options available to you. We take pride in making every visit worthwhile, and hearing that it shows is the best kind of feedback we can get. We look forward to seeing you next time!

August 13, 2026

Rob and his service team are the best in the business. We have been with them for over 12 years and they have always gone above and beyond even when there was “bigger” problems. Great team! More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Aug 19, 2026 -

McKinney Buick GMC responded

Thank you for taking the time to share this, David. Twelve years is a long time, and knowing that Rob and the service team have earned your trust and kept it means a great deal to us. We are proud to have customers like you who give us the opportunity to show up for them, even through the bigger challenges. We will be sure to pass along your kind words to the team. They truly deserve to hear it. Thank you for being part of the McKinney Buick GMC family for so long.

August 13, 2026

Tommy was very professional and courteous. The service on my vehicle was completed on time. More

by rcplano2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Aug 19, 2026 -

McKinney Buick GMC responded

We are grateful to hear about your recent visit and the experience you had with Tommy. It is great to know that he provided professional and courteous service throughout your time with us. We are also glad the work on your vehicle was completed on time, as we know how valuable your time is. We will be sure to pass along your kind words to Tommy and the rest of the team!

August 12, 2026

Great service definitely will be going back! Robert is the man made the process easy! More

by chanelindsey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Aug 19, 2026 -

McKinney Buick GMC responded

Thank you for sharing this! It is great to hear that Robert made the process smooth and easy for you. We take pride in delivering a straightforward, stress-free experience, and it sounds like that came through. We look forward to seeing you again next time!

August 12, 2026

Chad is fantastic. Great communicator, ethical, moves quilt, and most importantly a great person. Highly recommend. More

by D12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Aug 19, 2026 -

McKinney Buick GMC responded

Thank you for sharing this feedback about Chad! It means a lot to hear that his communication, integrity, and genuine care made such a positive impression. We are proud to have him on our team, and we will be sure to pass along your kind words. Reviews like this one remind us why we love what we do.

1
2
3
4
...
108