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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
919 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
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3950 S Central Expy

Mckinney, TX

75069

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Showing 919 reviews

April 23, 2026

I have had a different service person everything I come in . Today Hannah was new to me but was easy to work with . Great communicator with a smile ! More

by Denise Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Stevenson
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Apr 24, 2026 -

McKinney Buick GMC responded

Thank you for the positive feedback about Hannah! We're thrilled she provided excellent communication and a welcoming experience. Her professionalism and friendly demeanor mean a great deal to us. We appreciate you sharing your experience and look forward to serving you again.

April 23, 2026

Professional, friendly, super experience. Easy to recommend. No high pressure and explained options and answered my questions. More

by ldicke1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jett and Daylon
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Apr 24, 2026 -

McKinney Buick GMC responded

Thank you for the wonderful review! We're thrilled you had such a positive experience with our professional, friendly team. We appreciate your recommendation and are glad we could provide a pressure-free environment while answering all your questions.

April 23, 2026

Chad iin the service department is great he got me in and out this was a smooth process More

by gee3536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 24, 2026 -

McKinney Buick GMC responded

Thank you for the positive feedback! We're thrilled that Chad provided excellent service and made your visit smooth and efficient. We appreciate you sharing your experience and look forward to serving you again at McKinney Buick GMC.

April 23, 2026

We have been using this dealership for years and have always been treated great. I especially enjoyed doing business with Tee Henderson. More

by fjstevens2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tee Henderson
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Apr 24, 2026 -

McKinney Buick GMC responded

Thank you for your continued loyalty over the years! We're thrilled that you've consistently received excellent treatment at our dealership. Your long-standing relationship and trust mean everything to us. We look forward to serving you for many more years to come.

April 23, 2026

Service Rep was very disrespectful during service of vehicle. Rep also repeatedly said he would call back in 10 min on several occasions. Led to a 4 hour wait or me calling back again. Can't really trus More

by Thomas.W.Hill02
Recommend Dealer
No
Employees Worked With
Not sure. But had a best service award don't
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Apr 24, 2026 -

McKinney Buick GMC responded

We are concerned to hear about the level of communication and professionalism you experienced during your visit. Our team strives to provide respectful interactions, accurate diagnostics, and timely updates, and it’s clear this visit did not reflect those standards. Feedback like this is taken seriously as we work to improve both service and trust. Please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can learn more and address your concerns directly.

April 23, 2026

The service was great! Tommy kept me well informed throughout the dealer service. Highly recommend the dealer for service. More

by sphilipp_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Apr 24, 2026 -

McKinney Buick GMC responded

Thank you for your wonderful feedback! We're thrilled that Tommy kept you well-informed and provided excellent service. Your recommendation means so much to our team at McKinney Buick GMC, and we look forward to serving you again!

April 22, 2026

The service dept. is well run and always good. They keep you updated and have time for any questions I have ever had. I trust them completely. More

by gsales40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Raul
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Apr 23, 2026 -

McKinney Buick GMC responded

We deeply appreciate your trust in our service department and your confidence in our team. Your recognition of how well our department operates means so much to us. We take pride in maintaining clear communication throughout the service process and ensuring our team is always available to address any concerns you might have. Knowing that you feel completely confident in our work motivates us to continue delivering the exceptional service experience you deserve.

April 22, 2026

They always make sure I am taken care of and go out of their way to make sure I stay a McKinney Buick customer! More

by courtney429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 22, 2026 -

McKinney Buick GMC responded

Thank you for sharing your wonderful experience! We are thrilled to know that our team consistently ensures you receive excellent care and works hard to earn your continued loyalty. Your satisfaction means everything to us, and we truly appreciate customers like you who take the time to recognize our commitment to exceptional service. We look forward to continuing to serve you for years to come!

April 21, 2026

I think they over charge me on a car recalibration. $220 for a car recalibration only. I’m not happy with that More

by Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen
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Apr 22, 2026 -

McKinney Buick GMC responded

Thank you for sharing your concerns. We understand that unexpected costs can be frustrating. We would welcome the opportunity to discuss your experience and explain the details of the service provided. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can better understand your concerns and work toward a resolution.

April 21, 2026

The service is outstanding and thorough. They provide options and make sure you feel valued. More

by Tewks1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
Apr 22, 2026 -

McKinney Buick GMC responded

We are excited to hear about your wonderful experience with our team. Your feedback about the outstanding and comprehensive service you received truly means a lot to us. We are thrilled that our team was able to present you with various choices and ensure you felt appreciated throughout your visit. At McKinney Buick GMC, we strive to make every customer feel valued, and it sounds like we achieved that goal with you. Thank you for taking the time to share your positive experience with others.

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