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McKinney Buick GMC

Mckinney, TX

3.9
714 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 714 reviews

February 02, 2022

Service is good. Scheduled appointment but still took almost 2 Hrs for work completion. Oil change and tire rotation. More

by griffin1696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bellar, Laura Claydon
Feb 07, 2022 -

McKinney Buick GMC responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

January 26, 2022

Juniors service along the service techs was excellent. Junior has outstanding people skills and handles detials More

by kenneth.grief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Rodrezius
Jan 27, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

Jan 27, 2022 -

kenneth.grief responded

I am pleased with my review. Regards Ken

Jan 27, 2022 -

kenneth.grief responded

Yes send to Buick McKinney.

January 18, 2022

I appreciate the excellent service provided by GMC McKinney. They are our number one choice for automobiles! More

by Harty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
Jan 19, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

January 13, 2022

Great service, Angel the sales Agent was very helpful, he helped me with every question I got which made the sale easier. More

by Heydi98r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 14, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

January 09, 2022

I have been a Chevrolet man my entire life, from my very first car which was a 1956 Chevrolet, two-tone blue, 4-door hardtop, for the exception of buying a Ford Mercury back in 1980 and purchasing a a Buic More

by Chevy Man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad George
Jan 10, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

Jan 10, 2022 -

Chevy Man responded

It was a pleasure to give credit where credit was due!

January 08, 2022

McKinney Buick is great for service! Michael is the BEST!!! I always leave there on time & confident the work was done perfectly. More

by sh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Deegear
Jan 10, 2022 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 01, 2022

The service department took a long time to service my truck. They could be be a lot better when it comes to customer service and timeliness. The also broke my passenger mirror during my last service, and More

by Mtweber13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
Jan 05, 2022 -

McKinney Buick GMC responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

December 31, 2021

Service staff was courteous and professional. Waiting area was clean and comfortable. Coffee was excellent! More

by rwmoore4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Bellar
Jan 03, 2022 -

McKinney Buick GMC responded

Thank you for your positive review!

December 26, 2021

My experience was really good understanding staff quick service it’s far from home but will keep using them thanks McKinney Buick GMC More

by Bertha85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Dec 28, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

December 25, 2021

The service department is wonderful . My car was ready when I needed it . The car was very clean . More

by In2junk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sutton
Dec 28, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

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