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McKinney Buick GMC

Mckinney, TX

3.9
722 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 722 reviews

July 15, 2021

Everything went good with the deflector that was replaced. Did not have a long wait to get the car back from the installation that i More

by rbrul
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 15, 2021 -

rbrul responded

Everything went good with the deflector that was replaced. Did not have a long wait to get the car back from the installation that i

Jul 16, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 15, 2021

Service is my number one reason why I would buy from a dealership. And I have bought 4 different new vehicles from them. Thanks for taking care of our vehicle’s More

by ricky_barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in service, Clarence Davis
Jul 16, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

July 14, 2021

My car buying experience was great. From the time I arrived until I drove away. We drove an hour to get there and the Internet Director, Matt Yeamans, met us in the parking lot, as promised, and introd More

by sophia.wallace44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Bofferding
Jul 15, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

July 09, 2021

Excellent and very prompt service. Took the car in one day, they ordered the part. Returned with the car the next day and the part was installed in less than two hours. More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 12, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

July 07, 2021

The Service Dept does POOR WORK. they worked on my ac 4 times before getting it right. Was Charged $300. and promised a refund. Which I never received.. More

by jrcbiker2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
Jul 12, 2021 -

McKinney Buick GMC responded

Thank you for your detailed feedback. Customer service and transparency are extremely important to us. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

July 06, 2021

The service is always excellent and the waiting area is comfortable; but sometimes the wait is a bit long. I had an appointment and still it took over 1 1/2 hours for an oil & filter change and a tire rot More

by steve_m_holder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Bradley Reed.
Jul 07, 2021 -

McKinney Buick GMC responded

Thank you for your feedback!

July 06, 2021

Friendly helpful sales people and finance people that gave you the information I didn’t try and force you into something. I will use this dealership again. Bassil Abusarah is a pleasure to deal with. More

by jfe.ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bassil Abusarah
Jul 07, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

July 02, 2021

Great and friendly service. They named an effort to get my car working correctly More

by me2242365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Jul 06, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

June 30, 2021

Fernando (Junior) did an outstanding job assisting me with my vehicle. When I first walked in there were four representatives sitting in their chairs talking to each other, looking at a computer, and eve More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 01, 2021 -

McKinney Buick GMC responded

Thank you for your feedback!

June 28, 2021

Good experience, I came in for 30,000-mile work More

by mrsfdwalkerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name.
Jun 29, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

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