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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
919 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
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3950 S Central Expy

Mckinney, TX

75069

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Showing 919 reviews

April 21, 2026

The service department went out of their way to make the maintenance and repair experience a good one. I had a lot of questions that were all answered clearly and with the detail I requested. And they deliv More

by bob_gilman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Barth
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Apr 22, 2026 -

McKinney Buick GMC responded

We are utterly delighted to hear about your positive experience with our service department. It's wonderful to know that our team made such an effort to ensure your maintenance and repair visit went smoothly. We understand how important it is to have all your questions answered with the clarity and detail you need, and we're pleased that our staff was able to provide that level of support. Your confidence in our ability to deliver on our commitments means everything to us at McKinney Buick GMC. Thank you for taking the time to share your feedback about this exceptional service experience.

April 20, 2026

Saquincy, TJ, and Gilbert were great to work with. Made the buying process easy and overall enjoyable More

by jswilcocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saquincy, Tj, Gilbert
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Apr 21, 2026 -

McKinney Buick GMC responded

We deeply appreciate your wonderful feedback about your experience with our team. It's fantastic to hear that working with our staff made your car buying journey both smooth and enjoyable. We take great pride in having team members who are dedicated to providing exceptional service and making the entire process pleasant for our customers. Your positive experience reflects our commitment to excellence, and we're thrilled that you had such a great time with us. Thank you for choosing us for your automotive needs.

April 20, 2026

I was. greeted promptly by Chris. He and Bryson got my car completed in less time than estimated. Great job! More

by Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Bryson
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Apr 21, 2026 -

McKinney Buick GMC responded

We are absolutely thrilled to hear about your positive experience with our team. It sounds like you received the prompt service you deserved right from the start. We're particularly pleased that your vehicle service was completed ahead of schedule while maintaining our high standards. Your recognition of our team's efficiency and quality work means everything to us at McKinney Buick GMC. Thank you for taking the time to share your experience with others.

April 19, 2026

Amanda at auto service gives nothing but the BEST customer service. She always helps me with my and my Buick car needs. Also, entire I get my car back from service is clean and ready to go! More

by Irami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 20, 2026 -

McKinney Buick GMC responded

We are absolutely thrilled to hear about your wonderful experience with Amanda in our service department. It means so much to know that she consistently provides outstanding support for you and your Buick. We take great pride in ensuring every vehicle is thoroughly cleaned and completely ready when our customers pick it up. Your kind words about the exceptional care you receive truly make our day. Thank you for choosing McKinney Buick GMC and for taking the time to share this positive feedback about our team.

April 18, 2026

Terrible service no communication at all from the service specialist. Called 3 days in a row and no one could tell me anything. More

by realdondavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Apr 20, 2026 -

McKinney Buick GMC responded

We are concerned to hear that you feel this way about your experience, and we understand your frustration. Clear and timely communication is essential, and we are sorry to hear that we did not meet your expectations in this situation. Your experience matters to us, and we would appreciate the opportunity to discuss this further with you. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can address your concerns directly and work towards a resolution.

April 18, 2026

Very easy to schedule and was in and out in about an hour,great customer service experience overall. More

by Rojaspainting8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name,but it was a young lady
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Apr 20, 2026 -

McKinney Buick GMC responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that scheduling your service was straightforward and that we were able to complete everything efficiently within an hour. Your feedback about our customer service team means so much to us. We strive to make every visit smooth and convenient for our customers, and it's fantastic to know we achieved that for you. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

April 18, 2026

Left my car to pick Friday night after service hours with the sales area, I came to pick the car and the car was left outside, open, and key at the service area and not available. I came from an internationa More

by Foavio
Recommend Dealer
No
Employees Worked With
Chris
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Apr 20, 2026 -

McKinney Buick GMC responded

We are disappointed to hear about the difficulties you experienced. We understand your frustration. The experience you've described falls short of the reliable service standards we strive to maintain. We would appreciate the opportunity to address this matter directly with you. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can work towards a resolution.

April 18, 2026

Great service staff and amenities. Chad was my service rep and he was very friendly and professional. They made getting my car serviced stress free. More

by Lisabasham21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Thompson, Brad (shuttle driver)
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Apr 20, 2026 -

McKinney Buick GMC responded

We are glad to hear about your wonderful experience with our service team and facilities. It's truly rewarding to know that our staff provided you with such friendly and professional assistance. Creating a stress-free environment for vehicle maintenance is something we strive for every day, and your feedback confirms we're meeting that goal. We appreciate you taking the time to share your positive experience.

April 17, 2026

Tommy was very informative and keep me in the loop the whole time. Couldn't be happier. More

by huffman146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for the great feedback! We’re glad Tommy kept you well informed throughout your visit and that you were happy with the experience.

April 17, 2026

Randy, my service advisor was great. He set me up with a tech to drive my vehicle to ensure they new exactly the issue. He kept me informed on the steps. Gave me a realistic time to expe More

by bsauls3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for the great feedback! We’re glad Randy provided clear communication, coordinated the technician support, and kept you updated throughout the process. We appreciate you sharing your positive experience and look forward to seeing you again.

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